Matrixify

Hello, Gears Canada! Thank you so much for your review! About the Magento migration - thank you for understanding that when migrated data was producing errors, that means that the source data in the Magento system where you migrated from, was missing some important details which are mandatory for Shopify. Magento is much less strict in validation requirements than Shopify. For example, Magento allows to have customers with invalid e-mail addresses. Shopify checks each and every e-mail to be valid and actually that the mailbox on that mailserver exists. To guarantee you that if you have an e-mail in your customer database, then you will be able to send an e-mail to this customer. The similar strict validations are for the phone numbers, and other fields. E.g. you cannot create a Customer or Order in Shopify which has invalid data. We could, of course, just "assume" default for those cases, like drop the invalid e-mails which were not accepted and tell that all is ok. But then you would miss on the opportunity to fix and improve the data you are migrating. As that is quite usually one of the goals of the migration - to use the chance and improve the data quality. Thank you for giving us a chance to explain those things and resolve it all for you. Please, reach us whenever you need anything - there are a lot of things we can do to help you on your path. Sincerely. Maris Excelify Founder

Hoselink, thank you thousand times - from our whole team! Maris

Hello, Motion RC! Thank you so much for your kind review. That is really, really uplifting for our whole team. About the speed - it's actually so that Basic Plan works in a "normal" way with the API, which is indeed rather slow. So we have built a solution and infrastructure that allows to split your import data as 5, 10 or more parallel "threads", as a result achieving higher speeds than normal, with higher cost on our side too to make it all work. That usually correlates with the size of the store, to keep the waiting times bearable. That's why... If you decide to pay so much higher for using that technology, I really hope it's worth for the value you are getting. For many clients, they look for ways to "buy the time", so we built one of those ways. And I assure you - we are not making things purposefully slower. That would be totally against our value system here. We built a solution with which you can make it work faster than normal. Also, here are some more tips for increasing the import speeds (this will jump you to the section which explains how to improve speed when copying data from one store to another): https://excelify.io/tutorials/maximize-shopify-bulk-import-speed/#Fastestimportwhencopyingfromanotherstore If you have a Shopify Plus, then there is another additional solution you can use (for Enterprise Plan) where you can increase the speeds even further: https://excelify.io/tutorials/improve-speed-for-shopify-export-and-import-with-private-app/ Just in case, we are here for you, you know where to find our Support. ;) Maris

Thousand times - thank you! Really appreciate your appreciation! Changing the Present to the Future together! ;) Maris

Wow, LOL - a good one! 💪 I wonder if Dwayne knows that Shopify AppStore has him! 🤔 By the way, in most weeks, we deploy new improvements several times per week or even per day. Here's the list of every update since almost beginning of the Big Bang: https://excelify.io/whats-new/release-notes/ Maris

Cocorose London - love your review! Our whole team, we are sincerely almost crying for such nice words. This is what keeps us super inspired to continue improving Excelify further and further. And if you have anything that's missing for you - please, make sure to tell us, and we will look for ways to add that. Maris Excelify Founder

Thank you, HappiTummi! Bulk deleting is helpful indeed, if you need to really delete them. But in most of cases you could also just update them. You can even update specific columns only, if you need to fix just a few fields. If you need help with that, please, let us know via the Support, and we will point you to the right tutorial for doing just that. Maris

Wow! Thank you so much for your 5* review. Very emotional moment, man... 🤭 Thank you thousand times! Maris Excelify Founder

Thanks so much! Really inspiring and appreciated by our whole team! Maris

Hello, Ezpz! Thank you for telling that you had trouble to find the explanation on how to use the Excelify. Although we are trying to explain everything very thoroughly, looks like this time there was some sort of bad coincidence for missing this (totally our fault). Here is the main "How it works" article and video, which explains the thing about the sheet names in very details: https://excelify.io/how-it-works/ Also, you can find the link to it from the Excelify app - Help section (when you scroll down the main page a bit). Please, let me explain why it recognized those as Products. It's because initially, we had this strict requirement that you have to name "all" the sheets to get them imported properly. But customers mostly import the Products, and they kept complaining that they forget to name the sheet as "Products". So we experimented with the ability to automatically assume the sheet is Products if it doesn't have a recognizable name, AND it has some column names which fit for Products (like Title). In the case with Discounts - that column Title exists also there, so it matched. So sincerely sorry that you had to go through this loop of frustration. And I hear you loud and strong that we have to make it possible for you to choose the type of sheet after you have uploaded your file. Also, we shouldn't assume anything, to avoid cases like this when you import Discounts as Products, and you have to delete them afterward. We will work on fixing this. In Support, we were offline because it's Saturday 8am in the morning now, and you had this issue at 6am our time, and we don't have the 24/7 online chat support just yet. Also, if you have any issues with the app, please, don't hesitate to contact our Support here: http://excelify.io/contact-us/ And also, inside the Excelify app, there is a section which shows on which improvements we are working right now, and you can submit your proposal for the improvement - which we always reply to and make it work for you sooner or later - one way or another. Thank you once again, and keep in touch. Maris Excelify Founder

Hey, Minor Figures! Absolutely brilliant review - thank you so much for this inspiration! You have understood our intentions with making this app perfectly! Maris Excelify Founder