ExchangeIt Returns & Exchange
Exchange It - The Shopify Returns Manager
Rating
5.0
feedback
95
chart
#1,164
All reviews
Rating Breakdown
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April 3, 2019
I have been using this app for a while and it's great, the only thing I wish it had was a better way to distinguish products with the same name, in my case adding a "Vender" dropdown to show additional product detail would solve this problem. Other than that awesome app!
Sept. 27, 2018
Unfortunately this app does not work with our e-tail back-end software (Skubana) so we're going to have to find another solution.
Hi Blue Steel Jewelry! Alex here from Exchange It, I'm sorry you are having problems with the app. I wanted to let you know it is now under new management so I'd love to help you and find a solution to this problem! Please send me an email so we can arrange a call and I'll do my best to help you! 😁 Alex
May 24, 2018
Been using this app for a year. It works great and has saved us and our VA a lot of time.
April 18, 2018
This app works great, it saves me soooooo much time doing exchanges. My business is a dog appareal company so we havce a lot of exchanges and i would spend hours making new orders. I really dont have any complaints.
April 5, 2018
I have download the app and it is showing all values in $ not £s....? No ability to change the currency... waiting to hear from the Developer.
Hi Nui Ami! Alex here from Exchange It, I'm sorry you are having problems with the app. I wanted to let you know it is now under new management so I'd love to help you and find a solution to this problem! Please send me an email so we can arrange a call and I'll do my best to help you! 😁 Alex
March 1, 2018
This has changed our life! Exchanges are now streamlined and super easy. Worth EVERY penny!
June 26, 2017
We use Exchange It primarily for replacement orders when we need to immediately get an order going out for a customer who had a defective product. It is extremely helpful and an awesome option to have, rather than manually entering a new order.
June 21, 2017
This app has been a game changer for us. It has made our exchange process SO much easier. Because we sell suiting online, guys don't always order the right size on the first try so we needed an app that would make processing exchanges really easy. Thank god we found exchange it. The automatic tags on the original order and the exchange help tremendously when connecting orders and the fact that it will create a 0.00 order is perfect. I can't say enough about this app and how much more efficient it has made or exchange process.
Sept. 28, 2016
Awesome app! Over at www.cokebottlecarteluk.com we can process exchanges more quickly and effectively!
Sept. 27, 2016
Love the app! Makes exchanges and keeping track so much easier and less time consuming. Strongly recommend this app for any business running on Shopify.
Feb. 29, 2016
Love Love Love Exchanges was one of the hardest thing for us to manage, this app helped us a lot. really easy to use and efficient.
Feb. 6, 2016
It's a great app for all businesses that struggle with many exchanges and need to keep track of them. It simply creates a new order for each exchange.
Feb. 3, 2016
So far so good, seems to do everything we need. It really takes the pain out of exchanges and makes our stock keeping much more accurate.
Feb. 3, 2016
This app is a time saver and sanity saver! A MUST have if you accept exchanges. It streamlines the exchange process by letting you quickly create a new order at 0 cost to process an exchange. SUPER simple and eliminates error or forgetfulness or having to have a separate system and process for submitting exchange order.