Outlink External Links Button
All reviews
I was having trouble adding the code needed to get it up and running properly and their team helped me right away. Touch notch customer service. Also, the product works as it should. Thanks!
We’d just like to thank you for taking the time to write this review. We try really hard to provide a good app experience and are really happy to hear that you like it!
Had an issue where my product buttons didn't open the external site - just went to checkout instead. Emailed the Outlink team and they fixed it right away! Super quick and super helpful. The app and support both deserve a big shoutout. Thanks, Outlink! I really love how this app works!
We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!
I had been searching for an app to promote my affiliate links on shopify. I was so excited when I found this, but when I opened the app, there was an error message. I contacted customer support and after working diligently on it, they fixed it right away. I ran into another small error down the road and immediately they fixed that for me as well. They also added the code for me without me even asking. I cannot praise the support team enough for their amazing customer support! I'm excited to actually use the app and promote my affiliate links! Couldn't find anything out there like this!!!
Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!
Super fast technical support. If you need help getting their product to work with your store fast, you can count on them to get it up in an hour or so (at least for me it happened). Super happy app works as expected. Thanks!
I reached out to the devs because there was a liquid issue with some random code appearing. I sent this request at around 8pm at night. 6am next day it was resolved with an email in my inbox saying they had fixed the issue. This is insane speed and I really love how on top of it they were. 100% RECOMMEND this app and the guys here at Outlink App are really top notch. The product itself has always been extremely good and never had any problems.
We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!
I had an interesting experience with this product. It was quite frustrating that the app was difficult to set up, and that it requires coding from the purchaser. As well, the fact that it requires a special setup for drafts is not ideal. Most people, I feel, would want to test a product out before it goes live in a store. However, the service has been exceptional. I planned to cancel my subscription, but customer service got back to me in 5 minutes and solved all of my problems in the next 15 minutes. So that is what kept me on the plan.
Thank you for taking the time to share your experience with our app. We truly appreciate your honest feedback. We’re so glad to hear that our support team was able to quickly resolve your concerns and turn things around for you. Providing fast and effective customer service is something we take pride in.
Amazing customer service. Replied immediately and fixed the issue for me and it was working straight away. Highly recommend. Scott Swinson Artist.
Had a Server Error, but Rupali from Support helped clear this and regularly updated me. Thanks so much!
Thanks for the awesome! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Amazing support team! They respond fast and help directly!
The reviews are right, this company’s customer service is excellent, I’m still in my trial week but have messaged them twice and they’ve got back to me straight away, both times it was just me being stupid, not their software! It works great for adding affiliate marketing links.
I’m really impressed with how smooth and useful the Outlink app is — it does exactly what I needed by allowing me to link products to external URLs seamlessly. The setup is simple, and the functionality is solid. But what really stood out was the exceptional support, especially from Rupali. She went above and beyond by handling the integration for me quickly and professionally. Even when I had questions about future domain changes, she explained everything clearly and made the process stress-free. If you're looking for a reliable app to manage external or affiliate links on your Shopify store — and want a support team that truly cares — I highly recommend Outlink. Thank you, Rupali and the Outlink team!
Thank you for taking the time to leave us such an awesome review. Most people don't bother to leave reviews about positive experiences because they are unincentivized. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day!
Very helpful and responsive support! Thank you!
Thank you so much for your positive feedback and for taking the time to post this review. It's our customers who allow us to constantly improve the app experience! Wishing you good luck!
Support is non existent. No response for my email query (checked my spam as well). Cutting my losses ($25) and uninstalling the app.
We sincerely apologize for your experience. We understand how frustrating it can be not to receive timely support. However, we can confirm that we responded to your query within 24 hours. It appears our reply may not have reached you. We've now resent the email to [email protected] — kindly check your inbox (and spam folder just in case) and get back to us. We'd be happy to assist you and resolve any issues quickly. We value every user and are always here to help. If you'd reconsider giving us another chance, we'd be more than happy to personally assist you and make things right.
Wasn't great originally, we'd bought the App and I wasn't seeing the code on the site required to complete the integration guide. I used their support link to raise a case, however the reply said I'm restricted from using their helpdesk and it didn't work. So I emailed them using the email address given, sadly no reply came back further to my request for help. The next day the functionality was working on the site, so I don't know what happened or who fixed it.
We’d just like to thank you for taking the time to write this review. We try hard to provide a good app experience and are happy to hear that it seems to be working properly now. Regarding the support issue, we want to clarify that we reached out multiple times on the ticket you raised in our support portal and worked to resolve the issue. We also shared our responses as an attachment in the email we sent you. If you have any further questions or need assistance, please feel free to reach out to us at [email protected].
I upgraded my theme and broke the Outlink button and support fixed it for me quickly and efficiently..... the button works great for my affiliate links and it's easy to use.
Thank you so much for your kind words. We appreciate you taking the time to share your experience and look forward to working with you!
Extremely pleased with both the functionality and the service provided for this app. The support was quick to respond and resolved a question I had. Highly recommend Outlink!
We're happy you're pleased with the results and that we were able to help. And we really appreciate you taking the time to share your feedback - it makes our day special!
I have used the app as a paying customer with satisfaction, only I have been restricted from the service desk. I need help with re-installation of the outlink buttons on the quick add buttons (home and collection pages etc.). Can you please help me re-install the Outlink button on the Quick page parts, and make sure I can access the service desk for tickets again? Thank you in advance. Rachel - [email protected] The Iconic Issue
We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track! Also, we have updated the installation of the button on the home page and collection pages for your store. We have sent you a response for the same via our email, please check it out. You may reply back to our email or raise a new ticket at [email protected] in case of any help - we're happy to help!
I have been using outlink for some time great app and super fast support. Can’t recommend this app highly enough
Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!
So helpful in solving my buy button issue!
We’d just like to thank you for taking the time to write this review. We try hard to provide a good app experience and are happy to hear that you like it!
Brilliant app, does exactly what it says and I use it to connect to products on Amazon and also courses on a different platform. I did need help to do the installation but I emailed and they were brilliant - did it all for me very quickly. Highly recommended.
Thank you for the 5 star review. It means a lot to us. Wish you good luck!
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