O: Chat buttons & Contact Form for Shopify

O: Chat buttons & Contact Form

Get leads: Facebook Messenger, Chat buttons and Contact Form

Developer

Rating

4.9

feedback

270

Reviews

chart

#392

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    20%
  • Less than a day
    27%
  • Less than a month
    22%
  • Less than a year
    21%
  • More than a year
    10%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service and helpful support team. Users highlighted the ease of use of the app and the quick response times from the support staff. The app was commended for its functionality in improving customer service and connecting with customers across various platforms like Facebook Messenger. Additionally, users appreciated the customization options available and the seamless integration with different social media channels. However, there were a few users who faced installation issues or compatibility problems with certain themes.

Highlights

Excellent customer service and helpful support team
Ease of use and quick response times
Functionality in improving customer service and connecting with customers
Customization options and integration with social media channels
Installation issues and compatibility problems with certain themes

Rating Breakdown

  • 5
    93% (251 ratings)
  • 4
    4% (12 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (259)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 3, 2026

This app is a great help for us because it is fast to communicate with our customers.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2026

One of the best things about Omega is how quickly you can get into a conversation. The interface is clean, intuitive, and designed to work seamlessly on both any mobile (IOS)(Android) and desktop. They have a 24/7 support team and was absolutely outstanding fast, patient, and they resolved my issue immediately via chat. Cam was above & beyond, It’s rare to find such dedicated support. Thank you again Cam. And what are you waiting for to install this app on your website now?

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

good service and helped us a lot to solving any issue we encounter. Helpful staff

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind review! We’re glad to hear our team has been able to help you resolve any issues along the way. Providing helpful and reliable support is what we aim for. If you ever need anything else, we’re always here for you! 😊

5 / 5 Share

Feb. 12, 2026

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5‑star rating! ⭐️ We truly appreciate your support and are glad you had a great experience. If you ever need anything, we’re always here to help!

5 / 5 Share

Feb. 10, 2026

service is very helpful and quick to reply. Happy with the app

Using app

13 minutes

Total reviews

1

Average rating

5.0

All reviews

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