Omega Messenger, WhatsApp Chat for Shopify

Omega Messenger, WhatsApp Chat

Facebook Messenger & WhatsApp Chat for Shopify Store

Developer

Rating

4.9

feedback

535

Reviews

chart

#644

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    10%
  • Less than a month
    25%
  • Less than a year
    41%
  • More than a year
    15%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, variety of features, and excellent customer support. Many users highlighted the 24/7 service availability and the helpfulness of the support team, mentioning specific support agents like Neil, Tracy, Lynn, and Joyce. Users also appreciate the app's ability to customize chat apps, integrate with multiple platforms, and provide multi-channel customer support. The free plan offering 3 channels was seen as a great feature for small and medium businesses. Overall, the app is highly recommended for its functionality and responsive customer service.

Highlights

Positive reviews highlight the ease of use and variety of features offered by the app, along with the excellent customer support provided by the team.
Customers appreciate the 24/7 service availability and specific support agents like Neil, Tracy, Lynn, and Joyce who were mentioned for their helpfulness and responsiveness.
The app's ability to customize chat apps, integrate with multiple platforms, and provide multi-channel customer support was praised by users. The free plan offering 3 channels was seen as a great feature for small and medium businesses.

Rating Breakdown

  • 5
    92% (491 ratings)
  • 4
    4% (19 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (13 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 17, 2024

they are helpful when it comes to assistace in proper setting the messenger over the website. Thank you so much for biringing it here. Thanks Sophia and the team

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Excellent service!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Fantastic app and an amazing team! The app was extensively customized to meet our specific needs, and we truly appreciate the effort and dedication put into it. Thank you so much for your excellent service!

Store

Dumiere

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

fast service and feedback!!!

Using app

28 minutes

Total reviews

2

Average rating

5.0

All reviews

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