O: Chat buttons & Contact Form
Facebook Messenger & Chat buttons for Shopify Store
Rating
4.9
feedback
268
chart
#374
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May 3, 2021
Needed a bit of help with the placement and contacted the developers via messenger. Promptly replied and resolved the problem on the same day.
Sept. 23, 2020
Beware of what you are giving this app in return for free use! They inject another Facebook Pixel on my store, a pixel owned by them, collecting my customer data! You can download the Facebook pixel helper chrome extension to see this for yourself. UPDATED: Company wrote to me to clarify (as per below). Updated my rating from 1 to 3 stars. I am still not sure if I want to use this.
Hello there, Thank you for taking your time to write us a review. However, there might be a misunderstanding here. Facebook has put Facebook pixel due to the same Facebook sdk between Facebook chat and pixel. Our app function is to display only, when the app includes sdk.js from Facebook, it also includes the pixel by Facebook default. However, it does not affect your Pixel account, and we definitely do not collect any customer information from your store. In addition, Facebook does not allow that. We do hope our explanation is clear enough to make sure there is no misunderstanding here which can affect our future merchants. We created the app to support merchants and build trust for our brand and this comment can make the customers misunderstood our purpose . We have contacted you via email and contact number if you need any support or any further information. Please get back to us. We are looking forward to hearing from you. Best regards, Kien