O: Chat buttons & Contact Form for Shopify

O: Chat buttons & Contact Form

Get leads: Facebook Messenger, Chat buttons and Contact Form

Developer

Rating

4.8

feedback

267

Reviews

chart

#371

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    19%
  • Less than a day
    26%
  • Less than a month
    22%
  • Less than a year
    21%
  • More than a year
    10%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, excellent customer service, and quick response times. Many users highlighted the helpful and patient support team, mentioning specific representatives who went above and beyond to assist them. The app was commended for its seamless communication with customers across various platforms and its customization options. However, there were a few users who experienced issues with the app crashing or not working properly, leading to lower ratings.

Highlights

Positive feedback on customer service and support team
Ease of use and customization options
Seamless communication with customers
Issues with app crashing or not working properly
Quick response times

Rating Breakdown

  • 5
    93% (247 ratings)
  • 4
    4% (12 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 95% (254)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 30, 2026

App just crashed when I need to edit the widget.

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, We sincerely apologize for the inconvenience you experienced while using the app. There was a minor technical issue with our app at that time, and our team has already identified and resolved it promptly. The app should now be functioning normally. Our Technical Agent has also reached out to you via email to provide further assistance. Please kindly check your inbox (and spam folder, if needed). We truly appreciate your patience and would be grateful for the opportunity to support you further.

5 / 5 Share

March 27, 2026

The support team is nice and providing assistance immediately

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words 😊 We’re happy to hear that O: Chat buttons & Contact Form support team could assist you quickly and effectively. That’s exactly what we aim for 💙⚡ If you ever need anything else, we’re always here to help 🚀🤝

5 / 5 Share

March 13, 2026

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5⭐ rating! 😊🌟 We truly appreciate your support and are glad you’re enjoying O: Chat buttons & Contact Form. Your feedback motivates our team to keep improving the app and providing fast, friendly support 💙 Thanks again for choosing O: Chat buttons & Contact Form. We’re always here if you need any help! 🙌🚀

5 / 5 Share

March 3, 2026

This app is a great help for us because it is fast to communicate with our customers.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! 😊🌟 We’re really happy to hear O: Chat buttons & Contact Form helps you communicate with your customers quickly. Making customer interaction fast and convenient is exactly what the app is designed for 💙 Thanks again for choosing O: Chat buttons & Contact Form. We’re always here if you need any assistance! 🙌🚀

5 / 5 Share

March 2, 2026

One of the best things about Omega is how quickly you can get into a conversation. The interface is clean, intuitive, and designed to work seamlessly on both any mobile (IOS)(Android) and desktop. They have a 24/7 support team and was absolutely outstanding fast, patient, and they resolved my issue immediately via chat. Cam was above & beyond, It’s rare to find such dedicated support. Thank you again Cam. And what are you waiting for to install this app on your website now?

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this amazing and detailed review! 😊🌟 We’re really happy to hear you enjoyed the clean and intuitive interface and that everything works smoothly across both mobile and desktop when using O: Chat buttons & Contact Form. It’s especially great to know our 24/7 support made a strong impression and that Cam could assist you quickly and patiently 💙 Your kind words about the support truly mean a lot to our team. Thanks again for choosing O: Chat buttons & Contact Form. We’re always here whenever you need help! 🙌🚀

All reviews

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