Omega Messenger, WhatsApp Chat
Facebook Messenger & WhatsApp Chat for Shopify Store
Rating
4.9
feedback
536
chart
#646
All reviews
Rating Breakdown
Review RSS Feed
April 13, 2022
Great app which works really well and just what I was looking for. I was having problems trying to set it up as I'm not that good with technology but I chatted with the support team and Joy was so helpful, even to the point where she did it for me. Thank you.
Thanks for leaving our business a 5-star rating, it's truly appreciated! 💙 💜 You made our day brighter 🌞🌞🌞 Cheers from Joy!
April 12, 2022
I really liked the app and the features. highly recommended and would use that on my other stores as well
You’re super cool, TainanJosh. Thanks, big time for the kind words 🙌🙏🏻🙌🙏🏻🙌🙏🏻 It means a lot to the team.
April 11, 2022
We just started using this app on our website. It's a nice addition. We had a few questions and the team responded to them in a quick matter
You rock Magic Resin USA! Thanks for your amazing review 🤗 our customer support team was doing cartwheels after reading your review of their work🥰 Hope for nothing but your business’s growth 🔥🚀
April 8, 2022
i like the serivce very much . because when i uninstall the app and the rep told me the way how to remove the code to help my speed for the store.
You’re super cool. Thanks, big time for the kind words 🙌🙏🏻🙌🙏🏻🙌🙏🏻 It means a lot to the team.
April 7, 2022
This application is phenomenal. With many different customizable things to do, along with the live chat customer service, I encourage others to install this application. Joy & Diego with the support team were super quick to help me figure out an issue I was having. Highly recommend!
We’re pleased that Joy and Diego were able to resolve your issue quickly! We sincerely thank you for taking the time to share your thoughts with us. 🌻 🌞
April 7, 2022
This app truly help us with our customers. Also, the chat support team if there are technical issues are very helpful and provide the quickest resolution.
Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work! 🍻 🍻 🍻
April 5, 2022
I really liked the app and the features. highly recommended and would use that on my other stores as well
Thank you for taking the time to leave us such a fantastic review 🍻 🍻 🍻 We’re happy to hear that you loved doing business with us. 🥰
April 5, 2022
The app was easy to setup and with a bit of help from their support we got it working optimally. I was very impressed with their support and responsiveness.
You rock! Thanks for your amazing review 🤗 our customer support team was doing cartwheels after reading your review of their work🥰 Hope for nothing but your business’s growth 🔥🚀
April 22, 2022
Malak was very helpful with my enquiries, thank you for fixing the issue for us. very responsive and helpful
Hi MY NATURI, Thank you for your review! I’m so glad to hear that you are happy with our app. We’re always looking for ways to improve the experience of our app, but it’s great to know that we are on the right track. Let me know if there is anything else we can do to make your experience even better. All the best, Kaylee - Omega Team
April 1, 2022
Works very well. Simple to use; I had a few niggles when installing but the Tech Help were quick and got on the case. Also live chat with support is excellent. Looking forward to seeing how it works!
Hi High Performance Triggers, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to speak to you again soon via our live chat and email :D Have a nice day! Kaylee - Omega Team
April 1, 2022
I use this app to connect my Shopify store with Facebook live chat. It is just exactly what I need. Moreover, their support team is impressive, which is really important and helpful while you are having hundreds of things to learn on your little Shopify store. They went the extra mile to make sure I got this up and running and made things super easy for me. Above and beyond!
Wow P Tran Korea! It sounds like you had a great time with us. Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! Best, Kaylee - Omega Team
March 31, 2022
very good very goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery good
Hi EUTOPING TOUCH SCREEN, Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. Feel free to drop us a line via Live Chat channel, we are more than happy to help! Have a wonderful day! Kaylee - Omega Team
March 30, 2022
Amazing and friendly team with quick problem solving. Joy is always happy to help and puts in the extra effort by making sure our needs are met
Hi Case Condition, Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Joy to give her the recognition that she deserves. She was delighted to hear your feedback. Please contact us if you have any questions! Yours truly, Kaylee - Omega Team
March 30, 2022
Thank you,. very helpful for my website. The customer service was also very helpful to me. I appreciate you all
Hi Pumpkin Doodle Babies We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team
March 29, 2022
客服很棒 我非常喜欢这个不错的软件。功能强大， 很效率，让我获得了新生的机会。 我希望它可以帮我促进我的生意。我是多么的幸运可以使用它呀。我希望大家都可以试一试这个应用 你们会获得不同凡响的使用体验
你好 IceeDrip 深感君论。 吾甚喜子之应用程序客户服务有验焉。 吾团队时为君决之。 如君须更助,请与我辈通。 祝君今日愉快! 凯莉 - 欧米茄团队
March 29, 2022
easy to use and good customer service. Joyce is really patient to solve all my problems. I believe this APP will grow my sales
Hi Novostella, Thank you for taking the time to provide a rating and your compliment to Joyce! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. If you need our help in any case, we are available here to help you. Hope your day is as awesome as you! Kaylee - Omega Team
March 28, 2022
Very helpful and useful app, makes chatting with customers so easy!!! Better then any other system I have used in the past!
Hello ACNHStore! I can't say thank you enough for sharing your experience with our support team and for your wonderful feedback on our app. We will continue our best effort to make our app the most convenient to use. Please feel free to contact us if you have any questions. Wish you a successful business! Kaylee - Omega Team
March 23, 2022
Super quick help from Diego about customization of the chat widget and adding instagram as a chat option! Thank you!
Hello La Nadia Jewels! I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you are satisfied with our app and our support team. We will not be able to stand in this market for this long without customers like you. If you have any questions or need assistance from us, we're more than happy to support you! Kaylee - Omega Team
March 21, 2022
They are very helpful and responsive! My experience with them so far is very positive and it's free. Everyone please get it!
Hi ZA BOUTIQUE, We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track! Please feel free to reach out if you have any questions. Looking forward to talking to you again soon and thanks again! Kaylee - Omega Team
March 17, 2022
Wonderful customer service provided by Joy. Amazing team and app. I would 100% recommend that others use this.
Hi ShopPawsitivitee We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Kaylee - Omega Team