All reviews

Rating Breakdown

  • 5
    93% (248 ratings)
  • 4
    4% (12 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 96% (255)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 21, 2021

Chat is ok, I can only recommend it to anyone. It is much better than original one from FB. Works faster

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi shopvgeu, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Omega Team

5 / 5 Share

Sept. 20, 2021

Thank you Omega Team for your quick response. I'd appreciate your support for fixing my concern about your app. Hope more users to use this app, it'll help you a lot especially when you need a live chat that redirects to messenger inbox.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Promac PH, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team

5 / 5 Share

Sept. 15, 2021

Amazing service! The app was unsuitable for my theme and the customer support resolved it in less than an hour!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi Starlight Jewellery Singapore, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team

5 / 5 Share

Sept. 1, 2021

Fantastic customer support, and quick solutions are given.| Loyal customer for many more years to come.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bunny Bodies, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Aug. 28, 2021

Really easy to use, efficient and effective app. Works well with my website, recommend this app very much

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Elliott & Carmen, Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Omega Team

5 / 5 Share

Aug. 5, 2021

Great support. Great app. Response was so quick and our problem was solved easily by support staff. Thank you.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi 糀屋三左衛門, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team

5 / 5 Share

Aug. 4, 2021

Great, fast and helpful support! You solved my problem in a few hours and got specific help from you. Thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Neoplantorg, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Omega Team

5 / 5 Share

Aug. 3, 2021

This app is very intuitive to use. The support is super responsive and resolves the issues in the shortest time possible. I highly recommend this app.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gigatech Gadgets, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

July 28, 2021

Great Customer Service. I had issues setting up the app on Shopify and the CS team was able to help really fast.

Using app

About 2 hours

Total reviews

3

Average rating

4.7

Developer Reply

Hi BAKES SAIGON, Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

July 19, 2021

Very good app! It has more opportunities, unlike the same apps. Support team great, quickly and pleasured :) Stella very helped me today ^_^

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi Maple Holistics, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team

5 / 5 Share

July 15, 2021

Very practical, solve the problem and team respond perfectly in time. Will continue to use,thank you

Using app

About 23 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi FOCALLURE ONLY OFFICIAL SITE, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team

5 / 5 Share

July 13, 2021

This app works really great for our online store. The best live chat plugin for eCommerce stores. Highly recommended!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi PartsPro.PH! Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Omega Team

5 / 5 Share

June 23, 2021

We are glad to be able to chat with our customers live with this app. Also, really helpful Omega customers support team.

Using app

25 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2021

App is easy to configure. Beautiful customizations and the customer service is EXCELLENT. Within minutes they were helping me with some theme customizations and within 15 minutes all was customized and working beautifully. Thank you!

Using app

About 2 hours

Total reviews

43

Average rating

4.5

5 / 5 Share

March 4, 2021

Very useful program, the service is also very good, their customer service can always help me solve the problem in a very short time. It is also very convenient to use, it is very convenient to use this program to communicate with customer service

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

March 3, 2021

GREAT APP and even greater customer support. Tried other chat apps but this is just the easiest to use for my site. Had a minor issue and they help you out right away.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2021

I've tested a few apps this is definitely one of the simplest, also great customer service. Will continue to use thanks!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

When we meet problems in running this app, the customer service team quickly responded and fixed them, so we would highly recommend people to have a try!

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

This app is good for staying in communication with customers hitting your site. You can handle questions/comments through it. Also good for building trust if your customers know there is someone there to talk to. This app has good support too, they helped me fix something when I couldn't.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 27, 2020

Quick install, Support multi-language, It works well. _____________________________________________________________

Using app

37 minutes

Total reviews

3

Average rating

5.0