All reviews

Rating Breakdown

  • 5
    92% (241 ratings)
  • 4
    5% (12 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 96% (250)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 14, 2020

great APP to easy use! kindly, fast and helpful service to solve our question perfectly. awesome! thanks

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

Easy customization. Effortless live chat for you and your customers. It even has guest chat option for customers that don't want to log-in their facebook account. Great costumer service. Strongly recommend.

Store

Vokaal

Using app

3 days

Total reviews

8

Average rating

4.0

5 / 5 Share

Aug. 14, 2020

Support is amazing, super fast and great to deal with. App is excellent works exactly as it says and has been an extremely valuable asset to our business thanks.

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 4, 2020

very useful. and the most important is that the customer service is great. Thank you very much for this APP.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 29, 2020

Very simple, does excactly what I want & is easy to use. I would recommend this app! The coolest part is, that you can even change the chat icon logo and color!

Using app

7 days

Total reviews

5

Average rating

3.8

5 / 5 Share

June 10, 2020

This app is very easy to use, the customer service staff is very good, helped me solve all the problems, I believe with this app, my business will be better and better

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2020

Great app . very easy to install and easy to move where you want on the store. very responsive customer services. would defo recommend. we tried a few and this one Just worked the best. had a few questions and they were resolved va ntant chat . highly recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2020

Doesn't seem to be working today. Not sure if the app broke down, or something like that. Reliability is important. Works perfectly again after some tweaks to whitelist my website on facebook page.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thanks for feed our app! I have checked and see the issue: "Refused to display" from facebook api. I think the issue due fb page missing whitelist domain or setup private age, country restrict for manual add whitelist domain: https://developers.facebook.com/docs/messenger-platform/reference/messenger-profile-api/domain-whitelisting/ for setup restrict: https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#login Regards, Kien

5 / 5 Share

Feb. 27, 2020

Great app to communicate with customers. It helps us increase our ROI and get more orders. More important, it's FREE:D

Store

Rotrics

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2020

App works well. We find that it helps customers have confidence in choosing our products when they can talk to a real person.

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

Really appreciate this app. Free and efficient on our website, that's all we needed to be able to chat with our customers. Thanks

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

I was looking for ways for my customers to provide feedbacks or enquire help from me. I think this app will be a great help to boost my business. Great job.

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

Muy buena app muy facil de configurar y funciona de manera correcta no he tenido ningun problema con ella.

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2019

Easy to use, I like it very much, highly recommended if your customers like to chat in facebook messenger!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2019

Very great app! Very helpful for our business! Very recommendable to all Shopify users. You can answer from your website to your own handy mobile phone anywhere because of the FB app too.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2019

Great app, easy to use and looks fab! Now I can chat with customers wohoo!...........................

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2019

very good app, highly recommend it, it works easy and without any issues. download it now if you need it

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2019

The app is really simple and easy to set up. Can't wait to see how it works. You should give it a try too.

Using app

4 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2019

Fantastic App, Work perfectly, easy to use. I tried many and now we are using Facebook messenger - Live Chat.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2019

Support from the developer has been awesome. We had to quickly switch from a different chat app that Shopify was zapping and tried a few out. Some others had bugs that annoy customers such as if you opened a chat then closed it, it'd re-open when you went to a different page view in the store. This one was nice and clean but we had an issue where it wouldn't work if a user wasn't logged in on their browser to Facebook. That's not a problem for desktop folks but many mobile users don't log in using their mobile browser and use the FB apps instead. Developer worked with us, lots of emails exchanged over the course of an hour or two, and we got that resolved by ensuring our FB page didn't have any country or age restrictions. Not only was the support timely, rapid and helpful, but keep in mind this is a free app! Can't ask for more. Would give this developer 10 stars if I could.

Using app

About 12 hours

Total reviews

13

Average rating

3.6