All reviews

Rating Breakdown

  • 5
    93% (248 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (258)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 6, 2019

Very great app! Very helpful for our business! Very recommendable to all Shopify users. You can answer from your website to your own handy mobile phone anywhere because of the FB app too.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2019

Great app, easy to use and looks fab! Now I can chat with customers wohoo!...........................

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2019

i used this app to help our customers who many have issues, questions or concerns regarding our products. As soon as we installed, our first customer arrived with a question on how to order. Great app! Raasheed W. www.eliotgrey.com

Using app

4 days

Total reviews

41

Average rating

4.9

5 / 5 Share

Sept. 27, 2019

very good app, highly recommend it, it works easy and without any issues. download it now if you need it

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2019

The app is really simple and easy to set up. Can't wait to see how it works. You should give it a try too.

Using app

4 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2019

Fantastic App, Work perfectly, easy to use. I tried many and now we are using Facebook messenger - Live Chat.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2019

Support from the developer has been awesome. We had to quickly switch from a different chat app that Shopify was zapping and tried a few out. Some others had bugs that annoy customers such as if you opened a chat then closed it, it'd re-open when you went to a different page view in the store. This one was nice and clean but we had an issue where it wouldn't work if a user wasn't logged in on their browser to Facebook. That's not a problem for desktop folks but many mobile users don't log in using their mobile browser and use the FB apps instead. Developer worked with us, lots of emails exchanged over the course of an hour or two, and we got that resolved by ensuring our FB page didn't have any country or age restrictions. Not only was the support timely, rapid and helpful, but keep in mind this is a free app! Can't ask for more. Would give this developer 10 stars if I could.

Using app

About 12 hours

Total reviews

13

Average rating

3.6

5 / 5 Share

June 21, 2019

I used this app to help me connect better with my customer and i am very happy with the user experience

Using app

About 1 hour

Total reviews

1

Average rating

5.0