Omega Messenger, WhatsApp Chat
Facebook Messenger & WhatsApp Chat for Shopify Store
Rating
4.9
feedback
521
chart
#260
All reviews
Rating Breakdown
Review RSS Feed
Aug. 4, 2021
Great, fast and helpful support! You solved my problem in a few hours and got specific help from you. Thanks!
Hi Neoplantorg, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Omega Team
Aug. 3, 2021
This app is very intuitive to use. The support is super responsive and resolves the issues in the shortest time possible. I highly recommend this app.
Hi Gigatech Gadgets, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team
July 30, 2021
Le temps de réponse a été très rapide, merci beaucoup !" . Pour résoudre cet aspect du problème, le temps de réponse donné était également très rapide et je commence à l'apprécier.
Hi MOOSTOY, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team
July 28, 2021
Great Customer Service. I had issues setting up the app on Shopify and the CS team was able to help really fast.
Hi BAKES SAIGON, Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team
July 28, 2021
i love it . the functionality is so easy,This gives you one more channel of engagement.The #1 thing you need to get sales is engagement.Their customer service replies within seconds as well. All in all a fantastic job guys well done.
Hi matsui skin lightening Japan, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team
July 23, 2021
This app works really great. The best chat plugin for eCommerce. The support team is also great, Kudos to Stella for support! Highly recommended!!
Using app
About 2 months
Total reviews
1
Average rating
5.0
Hi Philippine Airport Diagnostic Laboratory, Thank you so much for your 5-star review! We will share this with our boutique team to let them know to keep up the amazing work Let us know whenever you have any questions about the app. Best regards! Omega Team
July 19, 2021
Very good app! It has more opportunities, unlike the same apps. Support team great, quickly and pleasured :) Stella very helped me today ^_^
Hi Maple Holistics, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team
July 15, 2021
Very practical, solve the problem and team respond perfectly in time. Will continue to use，thank you
Hi FOCALLURE ONLY OFFICIAL SITE, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team
July 13, 2021
This app works really great for our online store. The best live chat plugin for eCommerce stores. Highly recommended!
Hi PartsPro.PH! Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Omega Team
June 30, 2021
I had some issues while setting up the app and their staff helped me very patiently and have fixed all the problems I had. And they respond quickly which is really helpful to solve my problems.
June 28, 2021
I hardly ever write bad reviews but the support is horrible and SUPER slow. It's been 5 days now and I still have an unresolved issue in which case the app is not even working for me at the moment. I am happy to remove the review if someone can please help me.
Hello there! Thanks for taking your time to let us know about your experience and we are sorry about the delay due to the weekend. Our team has reached you again after receiving your reply from the chat support system. Could you please check again and let us know? It is the customer like you to help us move on and we always want you to be happy with our app. Looking forward to hearing from you back. Best regards, Omega Team
June 23, 2021
We are glad to be able to chat with our customers live with this app. Also, really helpful Omega customers support team.
June 22, 2021
User friendly, Direct to the point, and Awesome support. Definitely recommended to a newbie or advance Shopify user.
June 17, 2021
Helpful and efficient team! App has helped us manage Facebook enquries and convert enquries to sales.
June 16, 2021
User friendly, Direct to the point, and Awesome support. Definitely recommended to a newbie or advance Shopify user.
May 11, 2021
Quick assistance and good quality support! We have a problem in positioning then they fix it quickly.
May 3, 2021
Needed a bit of help with the placement and contacted the developers via messenger. Promptly replied and resolved the problem on the same day.
April 28, 2021
I am using this app for my Business. Excellent service received recently. Keep adding more features in the Free plan.
April 23, 2021
This app is very convenient and practical, which enables me to receive customers' consultation very quickly!
April 23, 2021
App is easy to configure. Beautiful customizations and the customer service is EXCELLENT. Within minutes they were helping me with some theme customizations and within 15 minutes all was customized and working beautifully. Thank you!