All reviews

Rating Breakdown

  • 5
    92% (492 ratings)
  • 4
    4% (19 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 21, 2021

Chat is ok, I can only recommend it to anyone. It is much better than original one from FB. Works faster

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi shopvgeu, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Omega Team

5 / 5 Share

Sept. 20, 2021

This is good and very simple to use application. But most important is great support team. They are really fastest guys and happy to help. We are strongly recommend this app.

Using app

Almost 3 years

Total reviews

3

Average rating

3.7

Developer Reply

Hi PaintAccess.com.au Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Omega Team

5 / 5 Share

Sept. 20, 2021

Thank you Omega Team for your quick response. I'd appreciate your support for fixing my concern about your app. Hope more users to use this app, it'll help you a lot especially when you need a live chat that redirects to messenger inbox.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Promac PH, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team

5 / 5 Share

Sept. 17, 2021

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Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hi jiew82633 We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Omega Team

5 / 5 Share

Sept. 17, 2021

I've been contacted just after I deactivated the app with the proposal to support! All issues fixed! I am using and like the app! Thanks again!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Residence Vape Shop Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Sept. 15, 2021

Amazing service! The app was unsuitable for my theme and the customer support resolved it in less than an hour!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Starlight Jewellery Singapore, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team

5 / 5 Share

Sept. 14, 2021

I use this app to help me do store sales, I used this app for the first time, expect better than I thought

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ant Auto Supply Store, Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Omega Team

5 / 5 Share

Sept. 1, 2021

Fantastic customer support, and quick solutions are given.| Loyal customer for many more years to come.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bunny Bodies, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

4 / 5 Share

Sept. 1, 2021

This software is very convenient to use, and the operation interface is also simple, which I like. I will continue to use this Facebook Messenger

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi SISTER WHOLESALE, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team

5 / 5 Share

Aug. 28, 2021

Really easy to use, efficient and effective app. Works well with my website, recommend this app very much

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Elliott & Carmen, Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Omega Team

5 / 5 Share

Aug. 23, 2021

Easy to add a free chat function to our store. Huge mention to Stella for helping us when we had an issue for the log in.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Osakakuma, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Aug. 18, 2021

This apps is great and easy to use. Thanks to Stella who guide me through the process of fixing some bugs.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yu Jia Yan, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team

3 / 5 Share

Aug. 17, 2021

I like how I can customize it, but it takes 5 seconds to load on the page and it's glitchy once it's there. I have to click it 3 times for the box to show up.

Using app

7 months

Total reviews

4

Average rating

2.8

Developer Reply

Hello Ennis Park, Thank you for taking the time to tell us how you feel about our app and we are sorry for any inconvenience caused to you. Our app loads through Facebook so it needs time. However, we have updated the new version of the app to make it load faster and you just have to click the chat once for the box to show up. Please check and let us know if you need any further assistance with the app. Best regards, Omega Team

5 / 5 Share

Aug. 11, 2021

the best thing and amazin thing in this app is the support ♥ i really appreciate it and im exactly talking about stella she's amazing she give all the informations i need and give me a lot of time and help me to fix my problem!

Store

Maygom

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Maygom, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team

5 / 5 Share

Aug. 10, 2021

I tried the app. It works great post help from Stella, who was patient and kind enough to guide me through the process. Thanks Omega for making this app and Stella for helping me understand and get it working for my store.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Urban Trug, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Aug. 5, 2021

Great support. Great app. Response was so quick and our problem was solved easily by support staff. Thank you.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi 糀屋三左衛門, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team

5 / 5 Share

Aug. 4, 2021

Great, fast and helpful support! You solved my problem in a few hours and got specific help from you. Thanks!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Neoplantorg, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Omega Team

5 / 5 Share

Aug. 3, 2021

This app is very intuitive to use. The support is super responsive and resolves the issues in the shortest time possible. I highly recommend this app.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gigatech Gadgets, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

July 30, 2021

Le temps de réponse a été très rapide, merci beaucoup !" . Pour résoudre cet aspect du problème, le temps de réponse donné était également très rapide et je commence à l'apprécier.

Store

MOOSTOY

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi MOOSTOY, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team

5 / 5 Share

July 28, 2021

Great Customer Service. I had issues setting up the app on Shopify and the CS team was able to help really fast.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi BAKES SAIGON, Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team