All reviews

Rating Breakdown

  • 5
    92% (492 ratings)
  • 4
    4% (19 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 30, 2021

Le temps de réponse a été très rapide, merci beaucoup !" . Pour résoudre cet aspect du problème, le temps de réponse donné était également très rapide et je commence à l'apprécier.

Store

MOOSTOY

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi MOOSTOY, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team

5 / 5 Share

July 28, 2021

Great Customer Service. I had issues setting up the app on Shopify and the CS team was able to help really fast.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi BAKES SAIGON, Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

July 28, 2021

i love it . the functionality is so easy,This gives you one more channel of engagement.The #1 thing you need to get sales is engagement.Their customer service replies within seconds as well. All in all a fantastic job guys well done.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi matsui skin lightening Japan, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

July 23, 2021

This app works really great. The best chat plugin for eCommerce. The support team is also great, Kudos to Stella for support! Highly recommended!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Philippine Airport Diagnostic Laboratory, Thank you so much for your 5-star review! We will share this with our boutique team to let them know to keep up the amazing work Let us know whenever you have any questions about the app. Best regards! Omega Team

5 / 5 Share

July 19, 2021

Very good app! It has more opportunities, unlike the same apps. Support team great, quickly and pleasured :) Stella very helped me today ^_^

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi Maple Holistics, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team

5 / 5 Share

July 15, 2021

Very practical, solve the problem and team respond perfectly in time. Will continue to use,thank you

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi FOCALLURE ONLY OFFICIAL SITE, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team

5 / 5 Share

July 13, 2021

This app works really great for our online store. The best live chat plugin for eCommerce stores. Highly recommended!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi PartsPro.PH! Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Omega Team

5 / 5 Share

June 30, 2021

I had some issues while setting up the app and their staff helped me very patiently and have fixed all the problems I had. And they respond quickly which is really helpful to solve my problems.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

June 23, 2021

We are glad to be able to chat with our customers live with this app. Also, really helpful Omega customers support team.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2021

User friendly, Direct to the point, and Awesome support. Definitely recommended to a newbie or advance Shopify user.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2021

Helpful and efficient team! App has helped us manage Facebook enquries and convert enquries to sales.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2021

User friendly, Direct to the point, and Awesome support. Definitely recommended to a newbie or advance Shopify user.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2021

Quick assistance and good quality support! We have a problem in positioning then they fix it quickly.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2021

I am using this app for my Business. Excellent service received recently. Keep adding more features in the Free plan.

Using app

5 months

Total reviews

19

Average rating

4.6

5 / 5 Share

April 23, 2021

This app is very convenient and practical, which enables me to receive customers' consultation very quickly!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2021

App is easy to configure. Beautiful customizations and the customer service is EXCELLENT. Within minutes they were helping me with some theme customizations and within 15 minutes all was customized and working beautifully. Thank you!

Using app

About 4 hours

Total reviews

41

Average rating

4.6

5 / 5 Share

April 13, 2021

very good application ! easy to set up and if needed the developers make themselves available very quickly

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2021

I encountered some problems when installing this program, and the developer responded very quickly to the online contact and helped me solve the problem.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2021

Very useful app. The customer services are very good.Thanks. Very useful app. The customer services are very good.Thanks.

Store

kismini

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2021

Awesome app and even better customer service!!! I had a problem with the messenger button due to another conflicting app and they helped me fix the problem in less than a day. I strongly recommend this app to others!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0