All reviews

Rating Breakdown

  • 5
    92% (492 ratings)
  • 4
    4% (19 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (13 ratings)
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5 / 5 Share

March 9, 2021

Great Apps! The service team response really fast and very helpful. Great Apps! The service team response really fast and very helpful.

Store

CAMEL

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 4, 2021

Very useful program, the service is also very good, their customer service can always help me solve the problem in a very short time. It is also very convenient to use, it is very convenient to use this program to communicate with customer service

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 3, 2021

GREAT APP and even greater customer support. Tried other chat apps but this is just the easiest to use for my site. Had a minor issue and they help you out right away.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2021

I've tested a few apps this is definitely one of the simplest, also great customer service. Will continue to use thanks!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

When we meet problems in running this app, the customer service team quickly responded and fixed them, so we would highly recommend people to have a try!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

This app had an issue working with my current Shopify theme but the Omega tech team was able to quickly get it working. Great customer support : )

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

This app is good for staying in communication with customers hitting your site. You can handle questions/comments through it. Also good for building trust if your customers know there is someone there to talk to. This app has good support too, they helped me fix something when I couldn't.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

very helpful! And the technical team is diligent and professional.I had some issues with my theme integration but was able to get prompt support through their live chat. They were able to quickly identify there was an incompatibility between the app and one of my other apps.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

Excellent app! I had some issues with my theme integration but was able to get prompt support through their live chat. They were able to quickly identify there was an incompatibility between the app and one of my other apps. We were able to get it resolved and now the app is working beautifully on my site. I highly recommend this app over the other Facebook chat apps as this one has excellent, quick customer service in case anything goes wrong. It’s also customizable which I enjoy. Thanks again!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

This app is perfect. Free version does everything that I need for now and it is a way better option than messing around with code from facebook to add the plugin to my store. It's pretty much identical as far as I can see and integrates with my site/facebook Business suite perfectly, too. Great!!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

gran atencion al cliente soportando boludeces ajenas. muy buena app y atencion al cliente. perfetoooooooooooo

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2020

The app is amazing and so easy to use, it saves me a lot of time and it keeps all my customer messages in one place, I really like it. And the customers support guys are very nice and helpful

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2020

Quick install, Support multi-language, It works well. _____________________________________________________________

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

The app does exactly what I need it to do and when I asked for support the service was efficient (considering they are on a different time zone than me (montreal)). I am satisfied

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

I just installed this app. I choose it because I can add the customers who chatted with me as a friend.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2020

Super easy, super quick installation. I like how i can tweak it to suit my brand. Premium version is definitely worth it. Store viewers feel engaged quick which is imperative for conversions. Also chatted with the support team who are friendly and responsive. I really like how they handled my specific requests. Will be checking in for future apps by these guys for sure ...

Store

HugBug

Using app

About 1 month

Total reviews

3

Average rating

2.3

5 / 5 Share

Dec. 2, 2020

Needed help, hope this was nothing, prove to be more complex. The came in, via TeamViewer and didn't quit until this work. I am very happy and impress just by the service. I really have high hope for this apps, now that i have seen them work. I recommend.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

I really like it. It helped me to convert clients that I wasnt converting before and the free plan is good.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2020

I had some difficulties setting it up, to begin with, but the service and support helped me in a fast and efficient way.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2020

I had some question regarding my integration and I got quickly and very good helped by Cong from customer support. I can recommend everybody this app/integration!!

Using app

About 2 years

Total reviews

2

Average rating

5.0