All reviews

Rating Breakdown

  • 5
    92% (492 ratings)
  • 4
    4% (19 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 21, 2020

Great app . very easy to install and easy to move where you want on the store. very responsive customer services. would defo recommend. we tried a few and this one Just worked the best. had a few questions and they were resolved va ntant chat . highly recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2020

Super fast reply and kingly help to solve the problem in minutes. Strong recommend to every one's store.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2020

Great app and amazing support! Had an issue with the way I had set it up and had my issue fixed in minutes allowing my customers to keep in touch :) Definitely recommend for everyone!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2020

Very good and fast response from Customer Service. Nice App to add to the store. I had a small issue they respond to it very fast and resolve the problem. I strongly recommend

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2020

great app very useful and very well designed i definitely would recommend using this, great work creator(s)

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2020

Excelente herramienta para retener y cerrar una venta muy contenta del facebook chat recomiendo app.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2020

Great app, very easy to use interface. If you have any question customer service is super fast and helpful. 5 stars.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2020

Doesn't seem to be working today. Not sure if the app broke down, or something like that. Reliability is important. Works perfectly again after some tweaks to whitelist my website on facebook page.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thanks for feed our app! I have checked and see the issue: "Refused to display" from facebook api. I think the issue due fb page missing whitelist domain or setup private age, country restrict for manual add whitelist domain: https://developers.facebook.com/docs/messenger-platform/reference/messenger-profile-api/domain-whitelisting/ for setup restrict: https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#login Regards, Kien

5 / 5 Share

March 30, 2020

Very Great app' ! Looks very good on my shop :) And a very responsive customer service! I recommend without hesitation.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2020

It's an useful app, and it's what I'm looking for :) This app can be used easily. I hope the team can develop more. Thanks the team :)

Using app

Almost 2 years

Total reviews

9

Average rating

4.7

5 / 5 Share

March 18, 2020

App itself works so easy, after the customization I haven't had to give it any thought. Contacted support for help with some css to keep my widgets design consistent with their chat icon. Odd request I know, but they responded immediately and had no issues helping. Huge 5* from me, thanks very much

Using app

About 1 month

Total reviews

9

Average rating

4.2

5 / 5 Share

March 15, 2020

THIS APP HELP ME A LOT, LIVE CHAT WITH CUSTOMERS HELP ME A LOT......................................

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2020

Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 29, 2020

this app is super easy to use. It was also super easy to download and get started. Totally recomend if youre looking for a messaging app!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2020

Very easy to set up and works well. The best chat app I have found so far. Integrates easily with Facebook and is also customizable - something the Shopify built-in app doesn't allow.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

Great app to communicate with customers. It helps us increase our ROI and get more orders. More important, it's FREE:D

Store

Rotrics

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2020

Excelente aplicación me ayuda mucho a contactar con las personas que tienen dudas y poder ayudarlas al momento. recomendada

Store

Modes

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2020

App works well. We find that it helps customers have confidence in choosing our products when they can talk to a real person.

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

Easy to use. It is the go to app if you need to link your Shopify store to your Facebook business page messenger.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

I found this app on my competitors' site, it works great. I hope I can offer the same customer service for my potential clients. Their is always room for improvement, I just haven't figured out what needs to be improved yet. :P

Using app

About 1 month

Total reviews

1

Average rating

5.0