All reviews

Rating Breakdown

  • 5
    92% (492 ratings)
  • 4
    4% (19 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2023

Great team, fast responsive, helped us with FB connection troubles

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

That's fantastic to hear! ๐ŸŒŸ We're thrilled that our team was able to assist you with your FB connection troubles and provide fast and responsive support. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your experience remains excellent! ๐Ÿ˜Š๐Ÿ‘

5 / 5 Share

Dec. 8, 2023

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! โญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธ We're thrilled to know that you had a fantastic experience with our app. We strive to provide the best service possible, and your positive feedback means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Thank you for your support! ๐Ÿ˜Š๐Ÿ™Œ

5 / 5 Share

Nov. 6, 2023

His service is great

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

We're delighted to hear that you found our service great! Your satisfaction is our priority. If you ever need assistance in the future, we're here for you. Thank you for your kind words! ๐Ÿ˜Š๐ŸŒŸ

5 / 5 Share

Nov. 3, 2023

very good.

Store

ROSEHUE

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the excellent feedback! We're delighted to hear you had a positive experience. If you ever need further assistance, feel free to reach out. Cheers! ๐ŸŒŸ๐Ÿ˜Š

5 / 5 Share

Oct. 22, 2023

Fantastic. Very easy to use interface and customer support is super fast and responsive. Helped me fix small positioning issues within 10 minutes. Would recommend.

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.๐Ÿ’—๐Ÿ’—๐Ÿ’—

5 / 5 Share

Sept. 27, 2023

Thank you for your help!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

5 / 5 Share

Sept. 14, 2023

I had an issue with the chat icon appearing over my 'checkout' button in the cart. Within 5 mins Andy customized the code and solved my issue. I was very impressed with his speed and professionalism. App also functions well and does what is promises.

Store

Ermonix

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your sharing ๐Ÿ‘๐Ÿ‘๐Ÿ‘! Our team, especially Andy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users ๐Ÿ’š๐Ÿ’›๐Ÿงก

5 / 5 Share

Aug. 3, 2023

I'm still getting the hang of the app features but everything I ask if I can do is possible and the chat support is great. They have even taken the time to raise issues on my site that aren't specifically linked to Ping Me too.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Weโ€™re very grateful for customers like you and hope we can stick with you for years to come! In case you have other feedback to us, please donโ€™t hesitate to contact us at any time. ๐Ÿ˜‡๐Ÿ˜Š

5 / 5 Share

July 31, 2023

Very useful tool and good customer service from the support team. I recommend this tool. Connected my facebook account with ease.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work. Cheers from Tracy

5 / 5 Share

July 18, 2023

Helpful support team. Hope this app goes well in our store. Helpful support team. Hope this app goes well in our store.

Store

Moonkie

Using app

9 months

Total reviews

10

Average rating

5.0

Developer Reply

Thanks! It makes our day to hear that we were able to provide you with 5-star service. Weโ€™ll make sure the entire team received your feedback โ€“ they'll be thrilled to hear your kind words.

5 / 5 Share

July 12, 2023

Excellent! all my problems were resolved and the staff member was really kind with me! I recommend it

Store

igloowy

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Hearing the positive feedback from you made my day ๐Ÿ’™๐Ÿ’š๐Ÿ’›๐Ÿงก Hope for nothing but your businessโ€™s growth ๐Ÿ”ฅ๐Ÿš€

5 / 5 Share

July 10, 2023

Great app. Has helped immensely in helping customers getting in touch with us, pre-purchase. Also, support has been great in solving some simple installation issues.

Store

Isleofeden

Using app

About 3 years

Developer Reply

Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

5 / 5 Share

June 23, 2023

I had the pleasure of working with Anna from Pigme Facebook Messenger chat, and I am incredibly grateful for her invaluable support in setting up the app on my shop. Anna went above and beyond to ensure a seamless integration, providing step-by-step guidance and promptly addressing any questions or concerns I had. Her expertise and knowledge of the app were evident as she patiently walked me through the process, making it easy to understand and implement. Anna's dedication, responsiveness, and exceptional customer service truly made a difference in the success of my shop. I highly recommend Anna and Pigme Facebook Messenger chat for anyone seeking reliable and efficient assistance. Thank you, Anna, for your outstanding support!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.๐Ÿ’—๐Ÿ’—๐Ÿ’—

5 / 5 Share

June 10, 2023

Excellent service. Very good application. I think this plugin will play a crucial role in our customers' shopping experience. Recommended๏ผ

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.๐Ÿ’—๐Ÿ’—๐Ÿ’—

5 / 5 Share

June 8, 2023

Good customer service! And useful. I really recommend this APP. By using it, it will helps your business grow up!

Store

4URDIY

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Weโ€™d like to thank you again for taking the time to write this review of our PingMe Facebook Messenger Chat app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.

5 / 5 Share

June 5, 2023

ไปŠๅคฉๆ‰็™ผ็พ๏ผŒๅฎขๆˆถๅ‚ณ่จŠๆฏๆˆ‘้ƒฝ็„กๆณ•็œ‹ๅˆฐ๏ผŒๆƒณ่‘—่ฆๆ€Ž้บผไฝฟ็”จๅฎƒ็š„ๆ™‚ๅ€™๏ผŒjoy็ช็„ถๅ‚ณ่จŠๆฏ็ตฆๆˆ‘๏ผŒๅณๆ™‚็™ผ็พๆˆ‘ๆœ‰้€™ๅ€‹ๅ•้กŒ๏ผŒไธฆ้žๅธธๅฟซ้€Ÿ็š„ๅผ•ๅฐŽๆˆ‘๏ผŒ็ถ“้Žไป–็š„ๅ”ๅŠฉไน‹ไธ‹๏ผŒFacebook Messengerโ€‘ๅฏฆๆ™‚่Šๅคฉ ๆ‰่ƒฝ้ †ๅˆฉไฝฟ็”จ

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

ไฝ ๆ˜ฏๅคšไนˆๅฏ็ˆฑๅ’Œ็”œ่œœใ€‚๐ŸŒž ๆˆ‘ไปฌ็š„ๅ›ข้˜Ÿๅฏนไฝ ๅˆ†ไบซ็š„ๅ…ณไบŽๆˆ‘ไปฌ็š„ๅบ”็”จ็จ‹ๅบๅ’Œๆ”ฏๆŒๆœๅŠก็š„็งฏๆž่ฏ„ไปทๅฐ่ฑกๆทฑๅˆปใ€‚ ๐Ÿ™๐Ÿป๐Ÿ˜Š๐Ÿ™๐Ÿป๐Ÿ˜Š๐Ÿ™๐Ÿป๐Ÿ˜Šใ€‚ ่ฎฉๆˆ‘ไปฌไธ€่ตทๆ‘‡ๆปš๐Ÿ”ฅ๐Ÿš€

5 / 5 Share

April 4, 2023

So far so good. The support responds quite fast. It's affordable too. Let's see how it goes. Will give full review later

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a million for your positive feedback ๐Ÿ’™๐Ÿ’š๐Ÿ’›๐Ÿงก.Glad to hear you've found our app helpful to work with your business. That is our goal. Letโ€™s rock together ๐Ÿ”ฅ๐Ÿš€

5 / 5 Share

March 30, 2023

Works just as intended! Thank you so much and thanks to support for your help too! It is great you can customize it and make it with your own brand colours too!

Using app

2 days

Total reviews

7

Average rating

4.4

Developer Reply

It's great to hear such kind comments about our app ๐ŸŒž๐ŸŒž๐ŸŒž We try our best to ensure the best experience. So, thanks for trusting us and for this wonderful review!โฃ๏ธ ๐Ÿ’• ๐Ÿ’ž

5 / 5 Share

March 29, 2023

She was very helpful and patient! Helped in getting what I needed done so that I can have a live chat on my page.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about the PingMe Facebook Messenger Chat app!

5 / 5 Share

March 29, 2023

We have had the app installed for a few weeks and it works well and was easy to add to our store. We had some issues with Facebook's guest mode policy and messages expiring after 1 day, so switched to having the 'leave message' live to avoid any missed messages. We had some problems setting this up with our email, but the app support team were incredibly responsive and helpful. Their support team and developers kept in touch and resolved our issue promptly. Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi! thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and support service as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!