All reviews

Rating Breakdown

  • 5
    93% (248 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (258)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 26, 2024

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! ⭐⭐⭐⭐⭐ We're thrilled to hear that you're satisfied with our Omega Facebook Messenger Chat app. Your feedback means a lot to us, and we're here to ensure your continued satisfaction. If you have any further questions or need assistance in the future, please feel free to reach out. We're always happy to help! 🌟

5 / 5 Share

Feb. 18, 2024

Using app

About 21 hours

Total reviews

7

Average rating

5.0

Developer Reply

🌟 Thank you for the 5-star rating! We're thrilled to have provided you with a top-notch experience. If there's ever anything more we can do to enhance your satisfaction or if you have additional feedback, please don't hesitate to let us know. Your support means the world to us! 🚀😊 #FiveStarExperience

5 / 5 Share

Jan. 19, 2024

如果你唯一與顧客溝通的平台只有 Facebook 可以考慮這個app 客服人員回覆很即時 也很熱心 遇到任何問題都可以做詢問 他們會用盡全力地替你解決問題

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

🌐 感謝您的分享!如果Facebook是您唯一與顧客溝通的平台,這個app確實是一個值得考慮的選擇。客服人員的即時回覆和熱心服務讓我們感到非常高興。有任何問題都隨時歡迎提問,我們會竭盡全力為您解決!🚀 謝謝您的支持!😊 #即時回覆 #熱心服務

5 / 5 Share

Jan. 16, 2024

Great app, easy to use and if you do need to contact the support they are super quick and very helpful.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

🌟 Thanks a bunch for your awesome review! 🚀 We're thrilled to hear that you find our app easy to use. It's fantastic to know that our support team could provide you with quick and helpful assistance. If you ever have more questions or need further help, feel free to reach out. Happy using our app! 😊🛠️

5 / 5 Share

Jan. 12, 2024

É o App Gratuito mais simples de configurar e completo da sua categoria, o atendimento é muito prestativo e paciente , créditos ao atendente Lynn que me orientou, Recomendo!

Using app

About 2 hours

Total reviews

4

Average rating

4.8

Developer Reply

🚀 Ficamos felizes em saber que você considera nosso App Gratuito o mais simples de configurar e completo da categoria! É ótimo ouvir que o atendimento, em especial o da atendente Lynn, foi prestativo e paciente. Agradecemos pela recomendação! Se precisar de mais alguma ajuda ou tiver mais feedback, estamos sempre à disposição. 🌟

5 / 5 Share

Dec. 12, 2023

Great team, fast responsive, helped us with FB connection troubles

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

That's fantastic to hear! 🌟 We're thrilled that our team was able to assist you with your FB connection troubles and provide fast and responsive support. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your experience remains excellent! 😊👍

5 / 5 Share

Dec. 8, 2023

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! ⭐️⭐️⭐️⭐️⭐️ We're thrilled to know that you had a fantastic experience with our app. We strive to provide the best service possible, and your positive feedback means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Thank you for your support! 😊🙌

5 / 5 Share

Sept. 27, 2023

Thank you for your help!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

5 / 5 Share

Sept. 14, 2023

I had an issue with the chat icon appearing over my 'checkout' button in the cart. Within 5 mins Andy customized the code and solved my issue. I was very impressed with his speed and professionalism. App also functions well and does what is promises.

Store

Ermonix

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your sharing 👏👏👏! Our team, especially Andy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

5 / 5 Share

Aug. 3, 2023

I'm still getting the hang of the app features but everything I ask if I can do is possible and the chat support is great. They have even taken the time to raise issues on my site that aren't specifically linked to Ping Me too.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re very grateful for customers like you and hope we can stick with you for years to come! In case you have other feedback to us, please don’t hesitate to contact us at any time. 😇😊

5 / 5 Share

July 31, 2023

Very useful tool and good customer service from the support team. I recommend this tool. Connected my facebook account with ease.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work. Cheers from Tracy

5 / 5 Share

July 18, 2023

Helpful support team. Hope this app goes well in our store. Helpful support team. Hope this app goes well in our store.

Store

Moonkie

Using app

About 8 hours

Total reviews

13

Average rating

4.4

Developer Reply

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

5 / 5 Share

July 10, 2023

Great app. Has helped immensely in helping customers getting in touch with us, pre-purchase. Also, support has been great in solving some simple installation issues.

Store

Isleofeden

Using app

About 3 years

Developer Reply

Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

5 / 5 Share

June 10, 2023

Excellent service. Very good application. I think this plugin will play a crucial role in our customers' shopping experience. Recommended!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

5 / 5 Share

June 5, 2023

今天才發現,客戶傳訊息我都無法看到,想著要怎麼使用它的時候,joy突然傳訊息給我,即時發現我有這個問題,並非常快速的引導我,經過他的協助之下,Facebook Messenger‑實時聊天 才能順利使用

Store

多夫

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

你是多么可爱和甜蜜。🌞 我们的团队对你分享的关于我们的应用程序和支持服务的积极评价印象深刻。 🙏🏻😊🙏🏻😊🙏🏻😊。 让我们一起摇滚🔥🚀

5 / 5 Share

April 4, 2023

So far so good. The support responds quite fast. It's affordable too. Let's see how it goes. Will give full review later

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a million for your positive feedback 💙💚💛🧡.Glad to hear you've found our app helpful to work with your business. That is our goal. Let’s rock together 🔥🚀

5 / 5 Share

March 30, 2023

Works just as intended! Thank you so much and thanks to support for your help too! It is great you can customize it and make it with your own brand colours too!

Using app

About 1 hour

Total reviews

7

Average rating

4.4

Developer Reply

It's great to hear such kind comments about our app 🌞🌞🌞 We try our best to ensure the best experience. So, thanks for trusting us and for this wonderful review!❣️ 💕 💞

5 / 5 Share

March 29, 2023

We have had the app installed for a few weeks and it works well and was easy to add to our store. We had some issues with Facebook's guest mode policy and messages expiring after 1 day, so switched to having the 'leave message' live to avoid any missed messages. We had some problems setting this up with our email, but the app support team were incredibly responsive and helpful. Their support team and developers kept in touch and resolved our issue promptly. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and support service as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

5 / 5 Share

March 6, 2023

We have used this App 1 month. We need online chat tools to improve the customer service experience. This App has many useful features and is very easy to set up. We also encountered problems during the use process, and their team was able to quickly help us solve them.

Store

Zalap

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

Jan. 10, 2023

This app is really good and it is unbelievably free! I would like to thanks Rosie from the support team sincerely since she is always online and assisting our technical problems. Her patient and support have definitely helped our team. Choosing a Facebook Messenger APP for Shopify? Try this APP!

Store

Cmer

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗