All reviews

Rating Breakdown

  • 5
    93% (249 ratings)
  • 4
    4% (12 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (256)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 5, 2023

今天才發現,客戶傳訊息我都無法看到,想著要怎麼使用它的時候,joy突然傳訊息給我,即時發現我有這個問題,並非常快速的引導我,經過他的協助之下,Facebook Messenger‑實時聊天 才能順利使用

Store

多夫

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

你是多么可爱和甜蜜。🌞 我们的团队对你分享的关于我们的应用程序和支持服务的积极评价印象深刻。 🙏🏻😊🙏🏻😊🙏🏻😊。 让我们一起摇滚🔥🚀

5 / 5 Share

April 4, 2023

So far so good. The support responds quite fast. It's affordable too. Let's see how it goes. Will give full review later

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a million for your positive feedback 💙💚💛🧡.Glad to hear you've found our app helpful to work with your business. That is our goal. Let’s rock together 🔥🚀

5 / 5 Share

March 30, 2023

Works just as intended! Thank you so much and thanks to support for your help too! It is great you can customize it and make it with your own brand colours too!

Using app

About 1 hour

Total reviews

7

Average rating

4.4

Developer Reply

It's great to hear such kind comments about our app 🌞🌞🌞 We try our best to ensure the best experience. So, thanks for trusting us and for this wonderful review!❣️ 💕 💞

5 / 5 Share

March 29, 2023

We have had the app installed for a few weeks and it works well and was easy to add to our store. We had some issues with Facebook's guest mode policy and messages expiring after 1 day, so switched to having the 'leave message' live to avoid any missed messages. We had some problems setting this up with our email, but the app support team were incredibly responsive and helpful. Their support team and developers kept in touch and resolved our issue promptly. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and support service as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

5 / 5 Share

March 6, 2023

We have used this App 1 month. We need online chat tools to improve the customer service experience. This App has many useful features and is very easy to set up. We also encountered problems during the use process, and their team was able to quickly help us solve them.

Store

Zalap

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

Jan. 10, 2023

This app is really good and it is unbelievably free! I would like to thanks Rosie from the support team sincerely since she is always online and assisting our technical problems. Her patient and support have definitely helped our team. Choosing a Facebook Messenger APP for Shopify? Try this APP!

Store

Cmer

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

5 / 5 Share

Jan. 3, 2023

Diego was very thorough and patient. He made sure I was taken care of. He did his job well. Thank you

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.

5 / 5 Share

Dec. 15, 2022

I recently had a great experience with the chat support team for a company I was using. The support agent was very friendly and helpful and was able to quickly resolve my issue. They were patient and took the time to explain things to me in a way that was easy to understand. Overall, I was very impressed with the level of service and support provided by the chat team. I would definitely recommend using this method of support for any issues or questions you may have.

Store

Rubysta

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

5 / 5 Share

Nov. 3, 2022

A very good service team, the software is also very smooth to use, and they have helped me a lot....

Store

Bawaut

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

5 / 5 Share

Nov. 2, 2022

This app works great. Customer service is very prompt and patient. highly recommended. This app works great. Customer service is very prompt and patient. highly recommended.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

Oct. 28, 2022

I'd like to say it's a great app, it can really help assist us with pre-sales problems and improve the customer experience. Highly recommended. And thanks a lot for the help from Rosie and her team.

Store

BEZGAR

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

5 / 5 Share

Oct. 18, 2022

Customer service is very good, and Joy helps me a lot. Besides, online chart can help us to reply quickly.

Using app

26 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

Oct. 5, 2022

Great app, does what you expect from it. For now there are no problesms. Great app, does what you expect from it. For now there are no problesms.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! 🎵 It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! 🤩 Best wishes, The Omega support team

5 / 5 Share

Sept. 19, 2022

Excellent app, a very flexible app design. Also, customer support always speedily replies when we have any questions. The solutions/instructions are easy to follow and very helpful.

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Stars as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

5 / 5 Share

Sept. 8, 2022

I love this app, it was super easy to set up and customize. It gives me a simple, straightforward way to provide top quality customer service to my customers.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you.

5 / 5 Share

Aug. 26, 2022

Nice service so far! I will see if it works in the future, but not bad for now. It's convenient to communicate with customers on Facebook messengers.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

Aug. 24, 2022

Always responsive, available and even jumped onto a Google Meet to look through my website and look through how the app looked and functioned. Great team that care a lot about their product.

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are grateful that you like the app so far. 😊 We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟 Cheers, The Omega support team

5 / 5 Share

Aug. 17, 2022

Exceptional customer support. Always feel welcome. Very rare these days! Highly recommend...........

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback! Thanks, Lynn

5 / 5 Share

Aug. 16, 2022

Estoy comenzando a utilizar esta app. Diego fue muy amable y de gran ayuda. Hasta ahora, muy buen servicio.

Using app

About 5 hours

Total reviews

4

Average rating

5.0

Developer Reply

¡Estamos muy felices de ver que haya tenido una experiencia de cinco estrellas! ✨ ¡Siempre nos esforzamos por ayudarlo a usted y a su negocio a tener éxito! 🍻 Salud, Diego

5 / 5 Share

Aug. 16, 2022

This app met my requirements. What is more, the support team is very professional, and provided timely service. I would highly recommed this app for both of the app and support team

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone!