O: Chat buttons & Contact Form
Facebook Messenger & Chat buttons for Shopify Store
Rating
4.9
feedback
268
chart
#374
All reviews
Review RSS Feed
June 6, 2022
Great customer support and helped me solve the app issues. The customer service response was also fast.
We love helping Shopify Merchants and we truly appreciate you using our app! πππ Thank you so much for the positive feedback and 5-star review! π₯° Much appreciated, _The Omega support team_
June 1, 2022
Thanks so much to Lynn for helping me set up, I really appreciate the help! Great app for live chat to FB
Wowowwww youβre a PEACH π ! Thanks for your amazing review π€ Lynn is on cloud nine π₯° Hope for nothing but your businessβs growth π₯π _Cheers from Lynn_ π₯°
May 31, 2022
Carlos was very polite and understood my problem right away. Basically the widget was not showing on my website and he immediately fixed. Great customer service and look forward for my customers to start contacting us through this chat app.
Yeahhhhh you are awesomee π€ Carlos is blushing when reading your words π₯°π₯°π₯° Time to SCALE-UP guys π₯ππ₯π _Carlos_
May 31, 2022
The help center is amazing! They try several solutions to solve my problem and it was super fast. The app is also great it works perfectly and almost all the chats that we have is converted to sells.
Thank you for your time to leave this review! We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
May 26, 2022
Quick and professional support, immediately fix the website issue without lengthy discussion. It helps my shop to connect better with customers too
Thank you so much for your sharing πππ! Our team will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users πππ§‘
May 19, 2022
Used this app to direct my customers to messenger easily to address their queries. Made it easier for customers to contact us right away. Great help!
Thank you for taking the time to leave us such a fantastic review π» π» π» Weβre happy to hear that you loved doing business with us. π₯°
May 17, 2022
Your team is great! My issue was resolved quickly and I would recommend it to everyone around me!!!οΌ
You're Sharp! π Thankssss legend for the review. Our support team truly appreciates when users like you have a great experience with Facebook Messenger - Live Chat.
May 17, 2022
thank you very much.Joy help me to solve my shopify's chat problem. thank you very much.Joy help me to solve my shopify's chat problem.
Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work. Cheers from Joy. π₯
May 9, 2022
I used this app in our company website and it's really nice and easy to use the app is very good because it helps to communicate with our customer. Highly recommended to every shopify store :) Special thanks to Ms. Joy from the support, very kind and she help me with my problem. 10/10 for the support team <3
Thank you for the fantastic review. We're thrilled to hear you're enjoying our Facebook Messenger - Live Chat. Joy is one of our support team's superstars, and we're thrilled that she was able to help you. We'll make sure to forward your warm remarks to Joy, who we're sure will be ecstatic to read them. Thank you for taking the time to write this review and share it with the Shopify community! Omega Facebook Messenger - Live Chat support team
May 6, 2022
Superb Customer Support, Carlos was able to help me resolve my issue and was very knowledgeable about my request.
We're thrilled to hear that you find our app amazing and easy to use. π€© We appreciate you taking the time to leave this lovely review; that encourages us to keep working hard to offer good quality products.β£οΈ π π Feel free to reach out any time if you have any questions or if we can help along the way. π π π Best wishes, Carlos
May 5, 2022
Joyce was very helpful in fixing an issue to use the chat bubble feature. Everything works fine. Thanks a lot!
Yeyew!!!! Thanks, heaps for the feedback! Time to connect with your customer browsing your store. π€ π€ π€
May 4, 2022
The app works great and so does the support team! Joyce Helped me with an issue I had regarding the chat bubble showing up and solved it within minutes.
You're a smart cookie.πͺ Thanks a lot for your kind words to our team. Joyce is on the nine clouds after reading your review. π€π₯°
April 29, 2022
Wonderful customer service provided by Malak and Joy. Amazing team and app. I would 100% recommend that others use this.
Woww! Thatβs so great to hear your feedback. I made sure that Malak & Joy got the recognition they deserved. They were very happy to read your review. Hope to see you again! π₯°
April 29, 2022
Nice chat APP, good customer service , when I have a problem , the customer service reply fast and solved the problem in time . receommend!
Using app
3 months
Total reviews
2
Average rating
5.0
Youβre super cool!. Thanks, big time for the kind words πππ»πππ»πππ» It means a lot to our team π₯°
April 27, 2022
App is super simple. Personally feel like it helps with conversions as you can have constant access to chats via facebook. People check facebook messages over emails in my opinion. If you don't have a 24/7 support team - highly recommend Can be a bit clunky here and there but super easy to troubleshoot. More features, eg. linking to orders for automatic tracking could be helpful
Thank you for leaving this thoughtful review! Thank you for taking the time to share this review with us and the community! We're always looking for ways to improve our service, and your feedback is a valuable part of that process. Omega Facebook Messenger - Live Chat support team
April 20, 2022
The chat bobble disappeared from our web page. But Joy helped me to sort it out very quickly. Nice app and thank you Joy.
Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. Weβre here for you anytime. Cheers from Joy!
April 20, 2022
Encounter some issue, no clue about it. Joyce came, she heard, she saw and she resolved my issue in a swift. Really awesome feeling. Thanks a million Joyce!!
Weβre pleased that Joyce was able to provide you with exceptional service! We sincerely thank you for taking the time to share your thoughts with us. π» π
April 19, 2022
The team and Joyce are really helpful and help me to setup all of my facebook message app, and now it works perfectly.
Wowowwww youβre a PEACH π ! Thanks for your amazing review π€ Joyce is on cloud nine π₯° Hope for nothing but your businessβs growth π₯π _Cheers from Joyce_ π₯°
April 18, 2022
Great app and really good service when I needed help!! The logo looks professional on every device. - Crochetmilie
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Facebook Messenger - Live Chat app. We look forward to serving you for many years to come!
April 18, 2022
Good product is worthy of sincere reviews from consumers, if there is something I need to add WhatsApp and chat windows to open other social media features, my other 6 sites use this chat feature, and I will change to an annual plan
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!