Omega Messenger, WhatsApp Chat
Facebook Messenger & WhatsApp Chat for Shopify Store
Rating
4.9
feedback
520
chart
#260
All reviews
Rating Breakdown
Review RSS Feed
May 5, 2022
I installed the app, and it works perfectly. You should try it for your website to connect with customers as quickly as possible.
Dear everyone at AFamilyGift team, Thank you for writing a review, we are sorry to hear that you have had such a negative experience with our app, that's not what we like to hear. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every customer. We would like the opportunity to rectify this situation and help make it right for you. Ms. Joy contacted you through your email to support you fix this issue. Please check it out to get our support easily. You do not have to upgrade to the paid plan to use the app regarding this issue. Because you can use the Chat Icon and other functions in the free plan as listed in Shopify. Look forward to hearing from you. Thank you so much! Regards, Kaylee from Omega team
May 5, 2022
Joyce was very helpful in fixing an issue to use the chat bubble feature. Everything works fine. Thanks a lot!
Yeyew!!!! Thanks, heaps for the feedback! Time to connect with your customer browsing your store. 🤟 🤘 🤙
May 4, 2022
I got a question, my chat room not display like what i setting, so I chat with customer service, they only reply in 10 mins! soooooo QUICKLY!!! and fix my problem, the customer service is Carlos, I really recommend this app and team for everybody!
Thanks for leaving our business a 5-star rating, it's truly appreciated! 💙 💜 You made our day brighter 🌞🌞🌞 Cheers from Carlos
May 4, 2022
The app works great and so does the support team! Joyce Helped me with an issue I had regarding the chat bubble showing up and solved it within minutes.
You're a smart cookie.🍪 Thanks a lot for your kind words to our team. Joyce is on the nine clouds after reading your review. 🤗🥰
May 3, 2022
Great app. This makes it easy for potential clients to contact you easily. The Omega Support team is also great, they helped me set this up very quickly and easily.
You're Sharp! 👊 Thankssss legend for the review. Our support team truly appreciates when users like you have a great experience with Facebook Messenger - Live Chat.
April 29, 2022
I use this app for my store front and it works great, wonderful experience and great customer service too. Thanks Carlos
We’re pleased that Carlos was able to provide you with exceptional service! We sincerely thank you for taking the time to share your thoughts with us. 🌻 🌞
April 29, 2022
Wonderful customer service provided by Malak and Joy. Amazing team and app. I would 100% recommend that others use this.
Woww! That’s so great to hear your feedback. I made sure that Malak & Joy got the recognition they deserved. They were very happy to read your review. Hope to see you again! 🥰
April 29, 2022
Nice chat APP, good customer service , when I have a problem , the customer service reply fast and solved the problem in time . receommend!
Using app
3 months
Total reviews
2
Average rating
5.0
You’re super cool!. Thanks, big time for the kind words 🙌🙏🏻🙌🙏🏻🙌🙏🏻 It means a lot to our team 🥰
April 29, 2022
Suporte muito bom! Aplicativo funciona muito bem e estão sempre dispostos a melhorar com novas funções e alterações do código de comandos. Sr. Hung e Malak são excelentes profissionais.
Obrigado por nos deixar uma avaliação tão fantástica 🍻 🍻 🍻 Estamos felizes em saber que você adorou fazer negócios conosco. 🥰
April 28, 2022
..................................................... Super of support .....................................................
5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback! Thanks! _Omega Facebook Messenger - Live Chat Support team_
April 27, 2022
App is super simple. Personally feel like it helps with conversions as you can have constant access to chats via facebook. People check facebook messages over emails in my opinion. If you don't have a 24/7 support team - highly recommend Can be a bit clunky here and there but super easy to troubleshoot. More features, eg. linking to orders for automatic tracking could be helpful
Thank you for leaving this thoughtful review! Thank you for taking the time to share this review with us and the community! We're always looking for ways to improve our service, and your feedback is a valuable part of that process. Omega Facebook Messenger - Live Chat support team
April 25, 2022
Easy to use, friendly and quick support! A must for every eCommerce store that needs live customer support
Thanks for leaving our business a 5-star rating, Nakčia, it's truly appreciated! 💙 💜 You made our day brighter 🌞🌞🌞
April 21, 2022
I've been using this app for more than 2 years. Great customer support! Always releasing updates to improve the quality of the service!
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
April 20, 2022
The chat bobble disappeared from our web page. But Joy helped me to sort it out very quickly. Nice app and thank you Joy.
Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Cheers from Joy!
April 20, 2022
Application au top✌️facile à configurer et services clients est vraiment incroyable et super réactif ☺️ merci encore de votre aide à toute l'équipe.
Merci! Cela nous fait plaisir d'apprendre que nous avons pu vous fournir un service 5 étoiles. Nous veillerons à ce que toute l'équipe reçoive vos commentaires - ils seront ravis d'entendre vos aimables paroles.
April 20, 2022
Encounter some issue, no clue about it. Joyce came, she heard, she saw and she resolved my issue in a swift. Really awesome feeling. Thanks a million Joyce!!
We’re pleased that Joyce was able to provide you with exceptional service! We sincerely thank you for taking the time to share your thoughts with us. 🌻 🌞
April 19, 2022
Their support is fantastic. Diego was able to help me right away. I look forward to utilizing the integrations they have to offer.
Wow 💯, thanks for your positive feedback. I was surprised by it and feel glad to know that you are happy with our service and app. Much love from Diego. ❣️ 💕 💞
April 19, 2022
Amazing customer service, Carlos helped me in the whole process!! Really had a great experience!!!!!
Thank you so much for your sharing 👏👏👏! Our team, especially Carlos, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡
April 19, 2022
The customer service/support team was amazing. Joyce helped me to integrate everything for my store. They are very motivated and willing to help you out. This app is amazing, easy to customize, and includes tons of features. In the beginning it didn't work...
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you. Cheers from Joyce!
April 19, 2022
The team and Joyce are really helpful and help me to setup all of my facebook message app, and now it works perfectly.
Wowowwww you’re a PEACH 🍑 ! Thanks for your amazing review 🤗 Joyce is on cloud nine 🥰 Hope for nothing but your business’s growth 🔥🚀 _Cheers from Joyce_ 🥰