All reviews

Rating Breakdown

  • 5
    93% (248 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (258)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 18, 2022

Excellent service! I am satisfied. Apps work great. Recommend with confidence. I've been working with them for 3 years. Thank you team Omega

Using app

About 12 hours

Total reviews

7

Average rating

4.4

Developer Reply

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

April 18, 2022

I like this app very much! The customer service staff solved my problem quickly, highly recommend!!!!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

You're Sharp! 👊 Thankssss the legend for the review. Our support team truly appreciates when users like you have a great experience with Facebook Messenger - Live Chat.

5 / 5 Share

April 13, 2022

Great app which works really well and just what I was looking for. I was having problems trying to set it up as I'm not that good with technology but I chatted with the support team and Joy was so helpful, even to the point where she did it for me. Thank you.

Using app

41 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for leaving our business a 5-star rating, it's truly appreciated! 💙 💜 You made our day brighter 🌞🌞🌞 Cheers from Joy!

5 / 5 Share

April 11, 2022

We just started using this app on our website. It's a nice addition. We had a few questions and the team responded to them in a quick matter

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

You rock Magic Resin USA! Thanks for your amazing review 🤗 our customer support team was doing cartwheels after reading your review of their work🥰 Hope for nothing but your business’s growth 🔥🚀

5 / 5 Share

April 7, 2022

This app truly help us with our customers. Also, the chat support team if there are technical issues are very helpful and provide the quickest resolution.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work! 🍻 🍻 🍻

5 / 5 Share

April 5, 2022

I really liked the app and the features. highly recommended and would use that on my other stores as well

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us such a fantastic review 🍻 🍻 🍻 We’re happy to hear that you loved doing business with us. 🥰

5 / 5 Share

April 1, 2022

Works very well. Simple to use; I had a few niggles when installing but the Tech Help were quick and got on the case. Also live chat with support is excellent. Looking forward to seeing how it works!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi High Performance Triggers, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to speak to you again soon via our live chat and email :D Have a nice day! Kaylee - Omega Team

5 / 5 Share

March 31, 2022

very good very goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery good

Using app

About 1 hour

Total reviews

2

Average rating

4.0

Developer Reply

Hi EUTOPING TOUCH SCREEN, Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. Feel free to drop us a line via Live Chat channel, we are more than happy to help! Have a wonderful day! Kaylee - Omega Team

5 / 5 Share

March 30, 2022

Thank you,. very helpful for my website. The customer service was also very helpful to me. I appreciate you all

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Pumpkin Doodle Babies We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

March 29, 2022

客服很棒 我非常喜欢这个不错的软件。功能强大, 很效率,让我获得了新生的机会。 我希望它可以帮我促进我的生意。我是多么的幸运可以使用它呀。我希望大家都可以试一试这个应用 你们会获得不同凡响的使用体验

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

你好 IceeDrip 深感君论。 吾甚喜子之应用程序客户服务有验焉。 吾团队时为君决之。 如君须更助,请与我辈通。 祝君今日愉快! 凯莉 - 欧米茄团队

5 / 5 Share

March 29, 2022

easy to use and good customer service. Joyce is really patient to solve all my problems. I believe this APP will grow my sales

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Novostella, Thank you for taking the time to provide a rating and your compliment to Joyce! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. If you need our help in any case, we are available here to help you. Hope your day is as awesome as you! Kaylee - Omega Team

5 / 5 Share

March 23, 2022

Super quick help from Diego about customization of the chat widget and adding instagram as a chat option! Thank you!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Hello La Nadia Jewels! I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you are satisfied with our app and our support team. We will not be able to stand in this market for this long without customers like you. If you have any questions or need assistance from us, we're more than happy to support you! Kaylee - Omega Team

5 / 5 Share

March 16, 2022

Very great job. Support is the high level. Thank you My chat is working on web-site very good. Thank you Malak.

Using app

21 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Yavorskyy Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

5 / 5 Share

March 15, 2022

Joyce was very helpful with getting the app installed. Easy and straight forward, would recommend :)

Using app

31 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi, it’s great to hear that you had a positive experience with Omega’s Facebook Messenger app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. Joyce from Omega

5 / 5 Share

March 12, 2022

The customer service/support team was amazing. Diego and Joyce helped me to integrate everything for my store. They are very motivated and willing to help you out. This app is amazing, easy to customize, and includes tons of features. In the beginning it didn't work and nothing was responsive, but Joyce from customer service team helped me to set up my facebook settings in order for the app to be responsive in our store. On the other hand, Diego answered all of my questions prior to downloading the app. They are very patient. 5 stars to the app, its features and the support team!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Liviqon.co, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We made sure to share this feedback with Joyce & Diego to give them the recognition that they deserve. Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come! Thanks again! Kaylee - Omega team

5 / 5 Share

March 10, 2022

This app is useful. Also, the customer service is good. I was catered to by Stella and she answered and help my concern about the app.

Store

InvoSpa

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi InvoSpa, Thank you for taking the time to provide a rating and your compliment to Stella! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. If you need our help in any case, we are available here to help you. Hope your day is as awesome as you! Kaylee - Omega Team

5 / 5 Share

March 10, 2022

This is exactly the plugin I need, and even better it has a very productive team. Very fast response and solved my problem very well, I highly recommend

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fomolooo We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

March 4, 2022

Great app, I like the icon that appears on the screen. The app works well, and the support team was quick to fix an issue when it happened.

Store

Tielka

Using app

3 months

Total reviews

15

Average rating

4.8

Developer Reply

Hi Tielka, Thank you for posting your positive review. At Omega, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our support was provided in a timely manner. We look forward to chatting with you again soon! Kaylee - Omega team

5 / 5 Share

March 4, 2022

Diego from the Help Center was really helpful and responsive to my questions :) Very happy with this chat app.

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi The Posture Pal, Thank you for taking the time to provide a rating and your compliment to Diego! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. If you need our help in any case, we are available here to help you. Hope your day is as awesome as you! Kaylee - Omega Team

5 / 5 Share

March 1, 2022

Excellent chat ability with Facebook! Beginning to keep in contact very easily. Will continue to use

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi KETO 1620 Bakery Gluten-Free Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team