All reviews

Rating Breakdown

  • 5
    92% (492 ratings)
  • 4
    4% (19 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 3, 2022

Great app. This makes it easy for potential clients to contact you easily. The Omega Support team is also great, they helped me set this up very quickly and easily.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

You're Sharp! 👊 Thankssss legend for the review. Our support team truly appreciates when users like you have a great experience with Facebook Messenger - Live Chat.

5 / 5 Share

April 29, 2022

I use this app for my store front and it works great, wonderful experience and great customer service too. Thanks Carlos

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

We’re pleased that Carlos was able to provide you with exceptional service! We sincerely thank you for taking the time to share your thoughts with us. 🌻 🌞

5 / 5 Share

April 29, 2022

Wonderful customer service provided by Malak and Joy. Amazing team and app. I would 100% recommend that others use this.

Using app

About 2 years

Total reviews

7

Average rating

4.4

Developer Reply

Woww! That’s so great to hear your feedback. I made sure that Malak & Joy got the recognition they deserved. They were very happy to read your review. Hope to see you again! 🥰

5 / 5 Share

April 29, 2022

Nice chat APP, good customer service , when I have a problem , the customer service reply fast and solved the problem in time . receommend!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

You’re super cool!. Thanks, big time for the kind words 🙌🙏🏻🙌🙏🏻🙌🙏🏻 It means a lot to our team 🥰

5 / 5 Share

April 29, 2022

Suporte muito bom! Aplicativo funciona muito bem e estão sempre dispostos a melhorar com novas funções e alterações do código de comandos. Sr. Hung e Malak são excelentes profissionais.

Store

Albeoli

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Obrigado por nos deixar uma avaliação tão fantástica 🍻 🍻 🍻 Estamos felizes em saber que você adorou fazer negócios conosco. 🥰

5 / 5 Share

April 28, 2022

..................................................... Super of support .....................................................

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback! Thanks! _Omega Facebook Messenger - Live Chat Support team_

5 / 5 Share

April 27, 2022

App is super simple. Personally feel like it helps with conversions as you can have constant access to chats via facebook. People check facebook messages over emails in my opinion. If you don't have a 24/7 support team - highly recommend Can be a bit clunky here and there but super easy to troubleshoot. More features, eg. linking to orders for automatic tracking could be helpful

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for leaving this thoughtful review! Thank you for taking the time to share this review with us and the community! We're always looking for ways to improve our service, and your feedback is a valuable part of that process. Omega Facebook Messenger - Live Chat support team

5 / 5 Share

April 25, 2022

Easy to use, friendly and quick support! A must for every eCommerce store that needs live customer support

Store

Nakčia

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for leaving our business a 5-star rating, Nakčia, it's truly appreciated! 💙 💜 You made our day brighter 🌞🌞🌞

5 / 5 Share

April 21, 2022

I've been using this app for more than 2 years. Great customer support! Always releasing updates to improve the quality of the service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

5 / 5 Share

April 20, 2022

The chat bobble disappeared from our web page. But Joy helped me to sort it out very quickly. Nice app and thank you Joy.

Using app

9 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Cheers from Joy!

5 / 5 Share

April 20, 2022

Application au top✌️facile à configurer et services clients est vraiment incroyable et super réactif ☺️ merci encore de votre aide à toute l'équipe.

Store

Woopbox

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Merci! Cela nous fait plaisir d'apprendre que nous avons pu vous fournir un service 5 étoiles. Nous veillerons à ce que toute l'équipe reçoive vos commentaires - ils seront ravis d'entendre vos aimables paroles.

5 / 5 Share

April 20, 2022

Encounter some issue, no clue about it. Joyce came, she heard, she saw and she resolved my issue in a swift. Really awesome feeling. Thanks a million Joyce!!

Using app

Over 1 year

Total reviews

11

Average rating

4.8

Developer Reply

We’re pleased that Joyce was able to provide you with exceptional service! We sincerely thank you for taking the time to share your thoughts with us. 🌻 🌞

5 / 5 Share

April 19, 2022

Their support is fantastic. Diego was able to help me right away. I look forward to utilizing the integrations they have to offer.

Store

cubilas

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow 💯, thanks for your positive feedback. I was surprised by it and feel glad to know that you are happy with our service and app. Much love from Diego. ❣️ 💕 💞

5 / 5 Share

April 19, 2022

Amazing customer service, Carlos helped me in the whole process!! Really had a great experience!!!!!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your sharing 👏👏👏! Our team, especially Carlos, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

5 / 5 Share

April 19, 2022

The customer service/support team was amazing. Joyce helped me to integrate everything for my store. They are very motivated and willing to help you out. This app is amazing, easy to customize, and includes tons of features. In the beginning it didn't work...

Store

X-Time

Using app

About 8 hours

Total reviews

3

Average rating

5.0

Developer Reply

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you. Cheers from Joyce!

5 / 5 Share

April 19, 2022

The team and Joyce are really helpful and help me to setup all of my facebook message app, and now it works perfectly.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Wowowwww you’re a PEACH 🍑 ! Thanks for your amazing review 🤗 Joyce is on cloud nine 🥰 Hope for nothing but your business’s growth 🔥🚀 _Cheers from Joyce_ 🥰

5 / 5 Share

April 18, 2022

Great app and really good service when I needed help!! The logo looks professional on every device. - Crochetmilie

Using app

9 months

Total reviews

18

Average rating

5.0

Developer Reply

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Facebook Messenger - Live Chat app. We look forward to serving you for many years to come!

5 / 5 Share

April 18, 2022

Good product is worthy of sincere reviews from consumers, if there is something I need to add WhatsApp and chat windows to open other social media features, my other 6 sites use this chat feature, and I will change to an annual plan

Store

LayCol

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

April 18, 2022

Excellent service! I am satisfied. Apps work great. Recommend with confidence. I've been working with them for 3 years. Thank you team Omega

Using app

About 12 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

April 18, 2022

I like this app very much! The customer service staff solved my problem quickly, highly recommend!!!!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

You're Sharp! 👊 Thankssss the legend for the review. Our support team truly appreciates when users like you have a great experience with Facebook Messenger - Live Chat.