All reviews

Rating Breakdown

  • 5
    92% (476 ratings)
  • 4
    4% (19 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 18, 2022

Great app and really good service when I needed help!! The logo looks professional on every device. - Crochetmilie

Using app

9 months

Total reviews

16

Average rating

5.0

Developer Reply

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Facebook Messenger - Live Chat app. We look forward to serving you for many years to come!

5 / 5 Share

April 18, 2022

Good product is worthy of sincere reviews from consumers, if there is something I need to add WhatsApp and chat windows to open other social media features, my other 6 sites use this chat feature, and I will change to an annual plan

Store

LayCol

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

April 18, 2022

Excellent service! I am satisfied. Apps work great. Recommend with confidence. I've been working with them for 3 years. Thank you team Omega

Using app

About 12 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

April 18, 2022

I like this app very much! The customer service staff solved my problem quickly, highly recommend!!!!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

You're Sharp! 👊 Thankssss the legend for the review. Our support team truly appreciates when users like you have a great experience with Facebook Messenger - Live Chat.

5 / 5 Share

April 13, 2022

Great app which works really well and just what I was looking for. I was having problems trying to set it up as I'm not that good with technology but I chatted with the support team and Joy was so helpful, even to the point where she did it for me. Thank you.

Using app

7 days

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for leaving our business a 5-star rating, it's truly appreciated! 💙 💜 You made our day brighter 🌞🌞🌞 Cheers from Joy!

5 / 5 Share

April 12, 2022

I really liked the app and the features. highly recommended and would use that on my other stores as well

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

You’re super cool, TainanJosh. Thanks, big time for the kind words 🙌🙏🏻🙌🙏🏻🙌🙏🏻 It means a lot to the team.

5 / 5 Share

April 11, 2022

We just started using this app on our website. It's a nice addition. We had a few questions and the team responded to them in a quick matter

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

You rock Magic Resin USA! Thanks for your amazing review 🤗 our customer support team was doing cartwheels after reading your review of their work🥰 Hope for nothing but your business’s growth 🔥🚀

5 / 5 Share

April 8, 2022

i like the serivce very much . because when i uninstall the app and the rep told me the way how to remove the code to help my speed for the store.

Store

Min's

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

You’re super cool. Thanks, big time for the kind words 🙌🙏🏻🙌🙏🏻🙌🙏🏻 It means a lot to the team.

5 / 5 Share

April 7, 2022

This application is phenomenal. With many different customizable things to do, along with the live chat customer service, I encourage others to install this application. Joy & Diego with the support team were super quick to help me figure out an issue I was having. Highly recommend!

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

We’re pleased that Joy and Diego were able to resolve your issue quickly! We sincerely thank you for taking the time to share your thoughts with us. 🌻 🌞

5 / 5 Share

April 7, 2022

This app truly help us with our customers. Also, the chat support team if there are technical issues are very helpful and provide the quickest resolution.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work! 🍻 🍻 🍻

5 / 5 Share

April 5, 2022

I really liked the app and the features. highly recommended and would use that on my other stores as well

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us such a fantastic review 🍻 🍻 🍻 We’re happy to hear that you loved doing business with us. 🥰

5 / 5 Share

April 5, 2022

The app was easy to setup and with a bit of help from their support we got it working optimally. I was very impressed with their support and responsiveness.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

You rock! Thanks for your amazing review 🤗 our customer support team was doing cartwheels after reading your review of their work🥰 Hope for nothing but your business’s growth 🔥🚀

5 / 5 Share

April 22, 2022

Malak was very helpful with my enquiries, thank you for fixing the issue for us. very responsive and helpful

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi MY NATURI, Thank you for your review! I’m so glad to hear that you are happy with our app. We’re always looking for ways to improve the experience of our app, but it’s great to know that we are on the right track. Let me know if there is anything else we can do to make your experience even better. All the best, Kaylee - Omega Team

5 / 5 Share

April 1, 2022

Works very well. Simple to use; I had a few niggles when installing but the Tech Help were quick and got on the case. Also live chat with support is excellent. Looking forward to seeing how it works!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi High Performance Triggers, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to speak to you again soon via our live chat and email :D Have a nice day! Kaylee - Omega Team

5 / 5 Share

April 1, 2022

I use this app to connect my Shopify store with Facebook live chat. It is just exactly what I need. Moreover, their support team is impressive, which is really important and helpful while you are having hundreds of things to learn on your little Shopify store. They went the extra mile to make sure I got this up and running and made things super easy for me. Above and beyond!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Wow P Tran Korea! It sounds like you had a great time with us. Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! Best, Kaylee - Omega Team

5 / 5 Share

March 31, 2022

very good very goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery goodvery good

Using app

About 1 hour

Total reviews

2

Average rating

4.0

Developer Reply

Hi EUTOPING TOUCH SCREEN, Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. Feel free to drop us a line via Live Chat channel, we are more than happy to help! Have a wonderful day! Kaylee - Omega Team

5 / 5 Share

March 30, 2022

Amazing and friendly team with quick problem solving. Joy is always happy to help and puts in the extra effort by making sure our needs are met

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Case Condition, Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Joy to give her the recognition that she deserves. She was delighted to hear your feedback. Please contact us if you have any questions! Yours truly, Kaylee - Omega Team

5 / 5 Share

March 30, 2022

Thank you,. very helpful for my website. The customer service was also very helpful to me. I appreciate you all

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Pumpkin Doodle Babies We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

March 29, 2022

客服很棒 我非常喜欢这个不错的软件。功能强大, 很效率,让我获得了新生的机会。 我希望它可以帮我促进我的生意。我是多么的幸运可以使用它呀。我希望大家都可以试一试这个应用 你们会获得不同凡响的使用体验

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

你好 IceeDrip 深感君论。 吾甚喜子之应用程序客户服务有验焉。 吾团队时为君决之。 如君须更助,请与我辈通。 祝君今日愉快! 凯莉 - 欧米茄团队

5 / 5 Share

March 29, 2022

easy to use and good customer service. Joyce is really patient to solve all my problems. I believe this APP will grow my sales

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Novostella, Thank you for taking the time to provide a rating and your compliment to Joyce! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. If you need our help in any case, we are available here to help you. Hope your day is as awesome as you! Kaylee - Omega Team