Facebook Chat Box ‑ Chatbot
Live chat with customers through Facebook Messenger.
Rating
4.4
feedback
505
chart
#10,182
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
10%
-
Less than a month
24%
-
Less than a year
51%
-
More than a year
10%
Reviews Summary
The reviews for this Shopify app are quite mixed. While some users praise the app for being easy to use, having great customer support, and being helpful for their businesses, others have faced issues with the app not working properly, such as the chat widget not displaying or connectivity problems. Positive themes include ease of use, quick setup, good customer support, and effectiveness in communication with customers. On the other hand, negative themes include technical issues, connectivity problems, and dissatisfaction with recent updates.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 13, 2024
Looks like it could be a good app, however, I am getting the same issue - saying that I don't have a business page, right after I connect it to a business page.
Feb. 5, 2024
I tried to get this to work on my store and it simply would not show the chat box or icon. I had Shopify look into it and they could not help, due to it being a 3rd party app. I messaged the company Autoketing but due to time zone differences, the process was going to be problematic to get their support in a timely manner. I have opted to remove the app for these reasons.
Jan. 13, 2024
Does not work. Keeps telling me I do not have a fan or business page when I clearly do.
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