Facebook Chat Box ‑ Chatbot
Live chat with customers through Facebook Messenger.
Rating
4.4
feedback
505
chart
#10,182
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March 13, 2024
Looks like it could be a good app, however, I am getting the same issue - saying that I don't have a business page, right after I connect it to a business page.
Sept. 24, 2022
App doesnt work on my store and no one is around to help me because of the time difference. Needs to have more people working for the app so you can help people in other countries who want to use it.
We are very sorry for the inconvenience. We will support you as soon as possible. The difference in timezone affects the speed of response. I will contact you after our tech finds out the error. Please keep our app being installed. Thanks a lot
Aug. 5, 2020
This used to be great but recent update RUINED the app. Now it gives customers an option to sign in as a guest so whenever they refresh their screen the chat ends and they have to start a new one. Because of this, I have to respond to the same messages multiple times in a row.
We're very sorry for the inconvenience. We cannot interfere with the update of Facebook. Please sympathize for us Best regards Autoketing team
Nov. 22, 2019
haven't used it yet ill update my review once I have used it and see the impact it has on my business.
Thanks for your feedback. Please contact us if you have any questions. Please update the review if you're satisfied with our app. Kind regards Autoketing team
March 30, 2019
i can´t use it sadasdasdasdasdasdasdasdasdsadasdasdasdasdasdasdasdadsasdasdasdasdasdasdasdasdasdasdasdasdasd
Dear Petsdigree, We very sorry hear that, could you please explain more detail, or chat with our support in dashboard please or check below document: https://autoketing.freshdesk.com/support/solutions/42000045394 If you have any problem please contact us via email: [email protected] Best regards! Autoketing team
Jan. 22, 2019
We were using the app in 2018 and it was perfect. Beginning in 2019, it stopped working because of a conflict w/using parts of the messenger sales channel (obviously not the chatbox for the website part, but customizations on facebook) and Shopify said the conflicts could not be resolved, and so did Autoketing. Very sad.