All reviews

Rating Breakdown

  • 5
    81% (409 ratings)
  • 4
    10% (51 ratings)
  • 3
    3% (13 ratings)
  • 2
    1% (6 ratings)
  • 1
    5% (26 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Feb. 28, 2022

Works well as expected and on top of that, it's free. However, the icon jumps a bit after page reload, but I see this happens in other apps too, wondering if this can be improved.

Using app

3 days

Total reviews

3

Average rating

4.3

Developer Reply

Thanks for your feedback. Our team will try to improve the app. Please contact us if you have any questions. We're pleased to support you.

4 / 5 Share

Oct. 12, 2020

aplicativo muito bom ainda gratuito so tenho a agradecer, pôs ainda estou descobrindo mais sobre o app

Using app

6 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your feedback. Please contact us if you're confused while setting up features. We're ready to help. Regards,

4 / 5 Share

Aug. 31, 2020

I wish that this app did NOT allow the customer to continue as a guest. EVERY customer continues as a guest. Even if they could continue as a guest but type their name in so we have a starting point, that would be great. Other than that it seems to work pretty good.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for your feedback. You cannot remove the guest mode. We published an instruction article to help merchants hide that mode. Please read https://autoketing.freshdesk.com/a/solutions/articles/42000079055 Contact us if you have any questions Regards

4 / 5 Share

July 24, 2020

I just got the app. Can't wait to see how well it works. It was a quick and easy download and set up. Thanks !

Using app

3 months

Total reviews

5

Average rating

4.8

Developer Reply

Thanks a lot. Hope our app can meet your needs and work properly in your store. We're ready to hear your feedback. Please contact us if you need any help. Best regards Autoketing team

4 / 5 Share

June 29, 2020

I use this app to be more engaging with online customers. It's been great so far. I would recommend it to anyone.

Store

Jangi

Using app

Over 2 years

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for taking the time to give us a review, your feedback is highly respected and it helps our team maintain outstanding quality levels for our customers. Your friend, Autoketing Team.

4 / 5 Share

June 17, 2020

Beautiful Layout. Easy to use. Recommend heaps to use. Easily usable by customers and store owners and adds conversions

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your review. We do appreciate you taking your time to share your rating with us. Please contact us if you have any questions Your friend, Autoketing Team.

4 / 5 Share

June 4, 2020

It is a very good application I like it but I hope a french application. Thanks your this application

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your review. The Team are working hard in an effort of improving and perfecting the application. Wait for the change! Your friend, Autoketing Team.

4 / 5 Share

April 26, 2020

It could be better if we can control when we wanted the chat box to pop up. Popping Up right-away when customer goes to the page just disrupt the purchasing process. And if it does not pop up, customer might not know there is a messenger. We want customer to focus on our products first before showing them there's a messenger here to help. This can be easily fix with a timer setting on when to pop up the question. I hope my feedback can help you guys. Leaving the 1 star so that you guys can be BETTER. Thanks for this Free App and Good Job!

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your advice. We will try improving our app in the next version Kind regards

4 / 5 Share

Dec. 31, 2019

Its working so far...its a godsend. Looked for so many seamless ones and finally found one. thank you

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 8, 2019

Would be amazing if we can put a link on the welcome message because we need the visitor to fill in a few fields so we can better assist them

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 2, 2019

Very nice app to use! Didn't had any problems with installing the app and so far it works pretty fine for me!

Using app

11 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 5, 2019

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Using app

28 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 26, 2019

Bien cependant je vois des messages en anglais alors que cela devrait etre en français. Parfois je ne reçois pas les notif de messages client

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 14, 2019

These app has help me keep in touch it my customer. while i am on the go. By using this app customer feel they can trust me more! Which helps me grow my website #Hooka's 13th closet. Thank you

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

July 16, 2019

All good at the moment, but there is a small problem with the location, the problem is that it appears in front of the cookie bar and covers the letters, I can not put the cookie bar at the top of the screen either, this happens when I visualize it in the mobile

Store

kynit

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

July 3, 2019

I used this app and help me to improve the experience to my customers. I will be nice to set more options like when and where I want the chat box appearing. Sometimes is too much intense and that disturb the customer in my opinion. I highly recommend this app though

Using app

About 3 years

Total reviews

3

Average rating

4.3

4 / 5 Share

June 5, 2019

This app has good reviews that's why I decided to give it a try, is easy to install, I just downloaded the app, hopefully, it will help my store!

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

May 9, 2019

Nice app, easy to install, and I hope it will help driving sales to my store. It's worth a try. Thank you.

Using app

About 3 hours

Total reviews

40

Average rating

4.7

Developer Reply

Dear Sheratique, Thank you for your great review, your feedback is our motivation! Autoketing team, Regards!

4 / 5 Share

May 9, 2019

I added this app so I could utilize Facebook messenger chat for my store. Setting it up was easy and everything and it works decently. My biggest complaint and reason I got rid of it is because you only have the option to have the chat bubble at the bottom of your store. I already have other features there and not being able to move it just made it cluttered. I found other chat apps that allow me to put it in different locations.

Using app

2 days

Total reviews

2

Average rating

4.5

Developer Reply

Dear Teosmilee shop, Thank you for your great review, your feedback is our motivation! Besides, about the position, you can adjust it on the "high position" field on the settings. If you have any question, leave a message on the live chat on your dashboard or email us. I'm always willing to help you! Autoketing team, Regards!

4 / 5 Share

May 8, 2019

I added this app so I could utilize Facebook messenger chat for my store. Setting it up was easy and everything and it works decently. My biggest complaint and reason I got rid of it is because you only have the option to have the chat bubble at the bottom of your store. I already have other features there and not being able to move it just made it cluttered. I found other chat apps that allow me to put it in different locations.

Using app

2 days

Total reviews

2

Average rating

4.0

Developer Reply

Dear Barn Burner Apparel, Thank you for your great review, your feedback is our motivation! Besides, about the position, you can adjust it on the "high position" field on the settings. If you have any question, leave a message on the live chat on your dashboard or email us. I'm always willing to help you! Autoketing team, Regards!