All reviews

Rating Breakdown

  • 5
    81% (409 ratings)
  • 4
    10% (51 ratings)
  • 3
    3% (13 ratings)
  • 2
    1% (6 ratings)
  • 1
    5% (26 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Jan. 2, 2019

Customer Service is non existent. I have tried for days and received no assistance. I know it was the holidays but I should have gotten some help.

Using app

4 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 1, 2019

The chat seems to only work on a computer. I turned the mobile option on but it does not seem to work.

Using app

About 3 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 28, 2018

It is fantastic app and working very good. Thanks for bringing such an app for Free. I would love to see more new features in future

Store

akalors

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2018

We install this app looking for a way to keep in contact with customer in an easy manner. I think it is very useful and would recommend it. Customer service is very responsive. Thank you!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 13, 2018

Oriana is SUPERB!!!!! I am not a computer savvy person but this CS rep ROCKS!!!!! The app is really easy to install I just don't like to get anything wrong. Thank you Oriana.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 11, 2018

Thanks all free easy to use let see....................................................................................................................................................................4 star

Using app

22 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 3, 2018

Great app, great support. This app is so easy to use and chat with buyers, Recommended for e-commerce owner!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2018

Hi {first_name}, thank you for your visit today. Can you take a minute to answer a question about your experience with us? Here is the link {link}. We appreciate your time and the insights will help us better perform in the future!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2018

Great app, great support. This app is so easy to use and chat with buyers, Recommended for e-commerce owner!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2018

I love the way they help me the person who chat to me was very helpful went inside my facebook to fix and she

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 17, 2018

Great app, fits in seamlessly and works well with my store at cathedralheights.co.uk, the only issue I have is that I tried converting the prices myself with tools like XE currency and had a result a few cents (pence) different to the result this app gave me.

Using app

18 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 12, 2018

My customers are happy to hear from me quickly. Thanks to this app and it's free. My business is doing well now

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2018

Great app, great support. I had some problems finding my new page, but their support helped me through it. 5 stars.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2018

Thanks for fixing the Facebook Chat Box - Autoketing app issue. The app allows us to change the theme color to our corporate color which is nice.

Using app

11 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 1, 2018

Je ne sais pas je viens juste de l'installer donc pas de statistique pour l'instant je reviendrais vers vous quand je l'aurais essayer merci

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 1, 2018

Easy, simple and fast setup. What's not to like? Looking forward to help my customers in this fantastic chat function.

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 31, 2018

appercietted you guys highly recommended!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2018

Great app for getting in touch with customers, easier than e-mail. Great way to inspire trust to your customers.

Using app

2 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Oct. 30, 2018

Does what it says and has more customization than most similar apps in it's league. Helps with abandonment

Using app

Over 4 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 29, 2018

The best app! Super service! Very quickly respond and very accessible answer! Especially Thanks Oriana! I recommend!

Using app

3 months

Total reviews

1

Average rating

5.0