Facebook Chat Box ‑ Chatbot
Live chat with customers through Facebook Messenger.
Rating
4.4
feedback
505
chart
#10,182
All reviews
Rating Breakdown
Review RSS Feed
March 13, 2019
I dont find any help by chat, I spent half a day to try connect the chat on my website, and i can't. I have done that easily with your product on an other website but not with the new one, Mystery..but no help by chat ;-)
Dear Exclusive Goods Auction, Thanks for your feedback. We are very sorry for the delay in response. It's because we have a different timezone. Please sympathize for us. Our supporter will contact you soon to resolve the issue. Regards! Autoketing team
Jan. 2, 2019
Customer Service is non existent. I have tried for days and received no assistance. I know it was the holidays but I should have gotten some help.
Using app
4 days
Total reviews
1
Average rating
1.0
Jan. 1, 2019
The chat seems to only work on a computer. I turned the mobile option on but it does not seem to work.
March 4, 2019
The support is made by a 12 years old kid probably. It says the problem is fixed, but they dont even did NOTHING. The last message they will send to you is that Facebook is the source of the problem and they cant do nothing, when the problem is actually on their end. Shit support, the worst i've ever seen, dont bother using this.
Dear Fuss Company®, We very sorry about that, your problem about change response time for Facebook Page settings, for now Facebook api has changed and Facebook removing that setting. We will working for update our app as soon as possible. If you have any other problem please let me know via email [email protected] or chat with us Best regards! Autoketing team
Sept. 8, 2018
There's nothing wrong with the plugin, works like a charm! However the support will spam you to leave a review. I had it after the 21st message, here's your review...
Aug. 10, 2018
The harassment for a review is ridiculous! Congratulations. Here's your review!