All reviews

Rating Breakdown

  • 5
    94% (792 ratings)
  • 4
    3% (23 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    3% (24 ratings)

Reviews with Text

  • 93% (782)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 26, 2025

Thanks to Joyce for checking my website when I was about to give up and fixing any problems she found immediately.

Store

layoris

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! 😊 We're delighted to hear that Joyce was able to step in and fix the issues right away with Omega Facebook Pixel Meta Feed app. Your feedback truly motivates our team to keep providing quick and effective support. If you ever need further assistance, we’re always here for you! πŸ™Œ

1 / 5 Share

Aug. 22, 2025

not tracking all events. really bad exprience with this app

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, First of all, we want to express our deepest apologies for the negative experience you had with our app. Hearing that the app did not track all your events and that it caused frustration is something we take very seriously. Your feedback is incredibly valuable to us, and we truly appreciate that you took the time to share it β€” even when it wasn’t a positive one. At Omega, our goal has always been to provide a reliable, accurate, and seamless tracking experience for every store. Clearly, we fell short in your case, and we sincerely regret any inconvenience this caused. We never want our users to feel unsupported or disappointed. To address this as quickly and carefully as possible, we have already sent you a direct email with detailed steps and options to fix this issue. If you could please check your inbox and reply when convenient, our dedicated support team will prioritize your case and work closely with you to resolve the problem. We want to ensure that the app performs the way it was designed to β€” helping your business track every important event without missing a beat. Thank you again for your honest feedback. It not only helps us improve our service but also gives us the opportunity to regain your trust. We would truly appreciate another chance to make things right and deliver the experience you expected when you first chose our app.

5 / 5 Share

July 19, 2025

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! 🌟 We're thrilled to know that you're enjoying Omega Facebook Pixel Meta Feed app. Your support means a lot to us and inspires our team to keep delivering even better service. If you ever need any assistance or tips, we’re always here to help! πŸ™Œ

5 / 5 Share

July 17, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! ⭐⭐⭐⭐⭐ We truly appreciate your support and are always here to help you make the most out of the app. πŸ˜ŠπŸš€ If you ever need anything, you know where to find us! πŸ’¬πŸ’™

5 / 5 Share

July 16, 2025

Zeer snelle en accurate respons in de live chat. De support is zelfs voor niet developers echt aan te raden. Alle stappen worden in mensentaal uitgelegd, stap voor stap, met bijhorende screenshots. De pixel wordt live getest en goedgekeurd. Wat een service! 10/10

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Bedankt voor deze fantastische review! πŸ’¬πŸš€ We zijn ontzettend blij om te horen dat je zo’n goede ervaring had met onze live chat support voor de Omega Facebook Pixel Meta Feed app. 😊 Ons team doet altijd hun best om alles helder en stap voor stap uit te leggen – met screenshots natuurlijk! En geweldig dat de pixel meteen live getest Γ©n goedgekeurd werd. βœ…βœ¨ We waarderen je 10/10 enorm – en staan altijd klaar mocht je nog iets nodig hebben! πŸ™ŒπŸ’™

5 / 5 Share

July 16, 2025

Tracy help me a lot when i need to create a custom event tracking. This app save a lot of time. Previously, i used GTM and server-tagging manually. It take a lot of time to back and forth with the technical person to install and debugged.

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! πŸ™ŒπŸ’™ We're glad to hear that the Omega Facebook Pixel Meta Feed app has helped streamline your tracking setup β€” and saved you from all the GTM and manual debugging headaches! πŸ˜…β±οΈ Huge kudos to Tracy for supporting you through the custom event tracking process β€” she’ll be thrilled to know she made a difference! 🌟 If you ever need anything else or want to optimize further, we're just one message away. Here's to smarter tracking and better results ahead! πŸ“ˆβœ¨

5 / 5 Share

July 15, 2025

Klantenservice heeft me zo lief en geduldig geholpen, letterlijk perfect.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Wat een prachtige review – heel erg bedankt! πŸ’– We zijn ontzettend blij om te horen dat je zo'n fijne ervaring hebt gehad met onze Omega Facebook Pixel Meta Feed app Γ©n met ons supportteam. Het is altijd ons doel om vriendelijk, geduldig en behulpzaam te zijn, dus jouw woorden betekenen veel voor ons. πŸ™ Als je in de toekomst nog vragen of wensen hebt, weet dat we er voor je zijn! Veel succes met je winkel! πŸš€βœ¨

5 / 5 Share

July 15, 2025

Great replacement for meta app. had problems with atcs firing and Joy from live chat helped me within minutes! would recommend.

Store

Oravia

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! 🌟 We’re thrilled to hear you found a great replacement for the Meta app and that Joy was able to assist you so quickly! Your recommendation means a lot to us. If you need any further help, we’re here for you anytime. πŸ˜ŠπŸ™Œ

5 / 5 Share

July 14, 2025

excelente servicios

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Muchas gracias por tu comentario! 🌟 Nos alegra saber que estΓ‘s satisfecho con nuestro servicio. Si necesitas ayuda en el futuro, no dudes en contactarnos. πŸ˜ŠπŸ™Œ

5 / 5 Share

July 14, 2025

Tracy Good!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We're so glad Tracy could make your experience great. πŸŒŸπŸ‘ If you ever need assistance, don’t hesitate to reach out. 😊

1 / 5 Share

July 15, 2025

The support is non existent! Had to ask instructions from chat gpt for installation. the conversion API is not working, after an hour on the chat with 2 people, they said I need to disconnect the FACEBOOK & INSTAGRAM APP from our shopify. which make zero sense since that is how Facebook pulls our product catalog! If we remove the app, we won't be able to tag any products! Update: I asked for a zoom meeting, thought it would be easier. Got a link and the agent could barely speak English, we could not communicate and he said somebody else will follow up by email. Next day I received an email from a 3rd person, now saying I only need to disconnect Facebook app data sharing feature. Which I did. After running a data test on facebook data sources, I now do not have any information in event match quality cause omega API is not capturing email and phone info (which facebook app did) And Event deduplication section has zero data....I will update if this shenanigans gets resolved.

Using app

4 days

Total reviews

21

Average rating

2.0

Developer Reply

Hi, We're really sorry for the inconvenience you’ve experienced, and thank you for taking the time to share such detailed feedback πŸ™. We completely understand how frustrating this process can be, and we take your concerns very seriously. Over the past 3 days, our support and technical team have been in close contact to follow up on your case and clarify every step. We genuinely hope that has helped bring more context to the situation. Regarding the setup, we want to explain that having both our app and the Facebook & Instagram app enabled for pixel tracking can lead to data conflicts, such as event overriding or duplicate reports. That’s why we recommended turning off the Facebook app’s data sharing feature β€” not removing the entire app. This way, you can still manage your product catalog and use product tagging, while allowing only one source to handle pixel data for accuracy. We understand it may seem like the data isn’t showing much at first, but please be assured: Meta is receiving tracking data continuously from our app based on your store traffic. It may take a few days for Events Manager to update and reflect new signals (like Event Match Quality and Deduplication), especially after changes in data sources. Please feel free to keep monitoring your data, and don’t hesitate to get in touch if you need further support. Our technical team is still keeping an eye on your case, and we're here to help anytime πŸ’ͺ Thank you again for your patience and for giving us the opportunity to support your business.

5 / 5 Share

July 14, 2025

Great support and great product.

Store

GLO24K

Using app

28 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback! 😊 We’re thrilled to hear that you’re enjoying both the support and the performance of Omega Facebook Pixel Meta Feed app. Your success is our priority β€” and we’re always here if you need anything! πŸ’¬πŸ“ŠπŸ’™

5 / 5 Share

July 13, 2025

Thank you to the support team ... Ben just helped me resolve an issue :)

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear that Ben was able to help you resolve the issue smoothly. At Omega Facebook Pixel Meta Feed, our support team always strives to provide quick and helpful assistance. If you ever need anything else or have more questions, we're just a message away. Thanks again for trusting us! πŸ’™πŸš€

5 / 5 Share

July 13, 2025

Finally, an app that doesn’t charge €300/month – totally unaffordable for beginners. My Meta Ads Manager only shows around 40% of my actual sales, so how are you supposed to know which ad is working and which one is just burning money? I installed this app and literally had a sale the next morning – and it tracked exactly which ad it came from. Meta showed the sale twice, but that was my fault (I had tracking set up via both Omega and Shopify’s native Facebook app). Support helped me sort it out quickly. I’ll test it for the next 3 days (love the free trial!) – and if it really tracks everything correctly, I’ll absolutely grab the one-time lifetime offer. Pure gold!

Store

Ink Up

Using app

About 9 hours

Total reviews

3

Average rating

5.0

Developer Reply

Wow β€” thank you so much for the incredible and detailed review! πŸ™Œ We’re beyond thrilled that Omega Facebook Pixel Meta Feed app is already making such a difference for your store and helping you get clear, reliable tracking without breaking the bank. πŸŽ―πŸ’° It’s great to hear our support team could help sort out the duplicate tracking issue quickly β€” and we're excited for you to keep testing during the free trial. We built this tool with real sellers like you in mind, so hearing it's β€œpure gold” truly means the world to us! πŸ’¬πŸ“ŠπŸ’™ We’re here every step of the way β€” let’s keep those sales and insights flowing! πŸš€

5 / 5 Share

July 12, 2025

Great! I love this software! The customer service was perfect in helping me solve the problem.

Store

Koi

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! 😊 We’re thrilled to hear that you’re loving Omega Facebook Pixel Meta Feed app and that our customer service team could help you solve the issue perfectly. Your support means a lot to us β€” we’re always here if you need anything! πŸ’¬πŸ“ŠπŸ’™

5 / 5 Share

July 11, 2025

10 star rating. Enthusiastic support staff

Store

omstore

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow β€” thank you so much for the amazing feedback! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 We’re absolutely thrilled to hear you had a fantastic experience with our enthusiastic support team at Omega Facebook Pixel Meta Feed app. Your energy and appreciation mean the world to us β€” we're always here to help you track with confidence! πŸ’¬πŸ“ŠπŸ’™

5 / 5 Share

July 9, 2025

Great support and very easy to work with. The app seems to have installed my pixel flawlessly and I am looking forward to seeing what data I can now get.

Using app

About 1 hour

Total reviews

5

Average rating

3.6

Developer Reply

Thank you so much for the great feedback! 😊 We’re thrilled to hear that Omega Facebook Pixel Meta Feed app made your pixel setup seamless and that our support team was helpful and easy to work with. We’re excited for you to start seeing powerful data insights β€” and we’re always here if you need anything! πŸ’¬πŸ“ŠπŸ’™

5 / 5 Share

July 9, 2025

top service. My pixel is back and working great. Customer service is amazing. Thank you, Tracy.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! 😊 We’re thrilled to hear that your pixel is up and running smoothly again with Omega Facebook Pixel Meta Feed app. Huge shoutout to Tracy for delivering top-notch support β€” she’ll be so happy to hear this! πŸ’¬πŸ“ŠπŸ’™ We’re always here if you need anything else!

5 / 5 Share

July 9, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We’re thrilled that you’re enjoying Omega Facebook Pixel Meta Feed app β€” your support means the world to us! If you ever need anything, our team is always here to help. πŸš€πŸ“ŠπŸ’¬

5 / 5 Share

July 9, 2025

Good support team and price efficient

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the great feedback! 😊 We’re glad to hear that you’re happy with both the support team and the pricing of Omega Facebook Pixel Meta Feed app. Providing strong value and reliable service is exactly what we aim for β€” we're always here if you need anything! πŸ’¬πŸ“ŠπŸ’™