Omega Facebook Pixel Meta Feed

We sincerely apologize for the negative experience you've had with our app. We understand your frustration with the slow support, feature updates, and persistent bugs, especially the recurring catalog update errors. We acknowledge these issues and want to assure you that our team is actively working to improve app performance and implement a proper update notification system. Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention. We are committed to providing a better user experience and are taking steps to address these concerns as quickly as possible. We are sorry for any inconvenience this has caused.

Thank you so much for your kind words and recommendation! 🙏💙 We’re delighted to hear that the Omega Facebook Pixel Meta Feed app has been helpful for you and that our support team could quickly resolve your issues. 🚀 Your trust means a lot, and we’ll keep working hard to bring you the best experience possible! 🌟

Grazie mille per le tue parole gentili! 😊 Siamo davvero felici che il team dell’app Omega - Facebook Pixel & CAPI ti abbia seguito passo per passo e abbia risolto il problema in pochi minuti. La tua raccomandazione e fiducia significano molto per noi. Se in futuro avrai bisogno di ulteriore supporto o vorrai esplorare altre funzionalità, il nostro team sarà sempre qui pronto ad aiutarti! 🙌

Thank you so much for your detailed and thoughtful review! 🌟 We're thrilled to hear that you're enjoying the app and finding the tracking to be spot on, it means a lot to us! Hearing that our customer service team made such a positive impact, especially Hana and Niel, is truly amazing. 😊 They’ll be so happy to know their hard work paid off in resolving your billing issues. We’re here for you every step of the way, so don’t hesitate to reach out if you need anything. Thanks for choosing us, your support means the world! 💙✨

Thank you! 😊 We're so glad to hear that you're happy with Omega Facebook Pixel Meta Feed app. Your feedback motivates us to keep delivering great performance and helpful support. If you ever need more assistance or want to explore more features, we’re always here for you! 🙌

Thank you so much for your kind words! 😊 We're thrilled to hear that Omega Facebook Pixel Meta Feed app delivers accurate pixel capture and that our customer service was patient and helpful. Your recommendation truly means a lot to us and inspires our team to keep improving. If you ever need more help or have new ideas, we’re always here for you! 🙌

Thank you for your feedback and 5-star rating! 🌟 We're glad to hear you found the tracking perfect. We understand that pricing can be a concern, and we’re always striving to provide the best value. If you have any questions or need assistance, feel free to reach out, we’re here to help! 😊✨

Thank you so much for the 5-star rating! 🌟 We're delighted to know that you're happy with Omega Facebook Pixel Meta Feed app. Your support really motivates our team to keep improving and providing the best service possible. If you ever need help or have more ideas, we’re always here for you! 😊

🌟 Thank you so much for the 5-star rating! We truly appreciate your support for Omega Facebook Pixel Meta Feed app 😊 It means a lot to us knowing that you’re satisfied with your experience. We’ll keep improving the app to make pixel tracking, catalog syncing, and campaign optimization even smoother and more reliable for your store. Thanks again for choosing our app! 🚀💛

Thank you so much for the 5-star rating! 🌟 We're thrilled to know that you're happy with Omega Facebook Pixel Meta Feed app. Your support truly inspires us to keep improving and delivering the best experience possible. If you ever need any help or guidance, we’re always here for you! 😊

Thank you so much for sharing your experience! 😊 We're delighted to hear that Joyce was able to step in and fix the issues right away with Omega Facebook Pixel Meta Feed app. Your feedback truly motivates our team to keep providing quick and effective support. If you ever need further assistance, we’re always here for you! 🙌

Hi there, First of all, we want to express our deepest apologies for the negative experience you had with our app. Hearing that the app did not track all your events and that it caused frustration is something we take very seriously. Your feedback is incredibly valuable to us, and we truly appreciate that you took the time to share it — even when it wasn’t a positive one. At Omega, our goal has always been to provide a reliable, accurate, and seamless tracking experience for every store. Clearly, we fell short in your case, and we sincerely regret any inconvenience this caused. We never want our users to feel unsupported or disappointed. To address this as quickly and carefully as possible, we have already sent you a direct email with detailed steps and options to fix this issue. If you could please check your inbox and reply when convenient, our dedicated support team will prioritize your case and work closely with you to resolve the problem. We want to ensure that the app performs the way it was designed to — helping your business track every important event without missing a beat. Thank you again for your honest feedback. It not only helps us improve our service but also gives us the opportunity to regain your trust. We would truly appreciate another chance to make things right and deliver the experience you expected when you first chose our app.

Thank you so much for the 5-star rating! ⭐⭐⭐⭐⭐ We truly appreciate your support and are always here to help you make the most out of the app. 😊🚀 If you ever need anything, you know where to find us! 💬💙

Bedankt voor deze fantastische review! 💬🚀 We zijn ontzettend blij om te horen dat je zo’n goede ervaring had met onze live chat support voor de Omega Facebook Pixel Meta Feed app. 😊 Ons team doet altijd hun best om alles helder en stap voor stap uit te leggen – met screenshots natuurlijk! En geweldig dat de pixel meteen live getest én goedgekeurd werd. ✅✨ We waarderen je 10/10 enorm – en staan altijd klaar mocht je nog iets nodig hebben! 🙌💙

Thank you so much for your thoughtful review! 🙌💙 We're glad to hear that the Omega Facebook Pixel Meta Feed app has helped streamline your tracking setup — and saved you from all the GTM and manual debugging headaches! 😅⏱️ Huge kudos to Tracy for supporting you through the custom event tracking process — she’ll be thrilled to know she made a difference! 🌟 If you ever need anything else or want to optimize further, we're just one message away. Here's to smarter tracking and better results ahead! 📈✨

Wat een prachtige review – heel erg bedankt! 💖 We zijn ontzettend blij om te horen dat je zo'n fijne ervaring hebt gehad met onze Omega Facebook Pixel Meta Feed app én met ons supportteam. Het is altijd ons doel om vriendelijk, geduldig en behulpzaam te zijn, dus jouw woorden betekenen veel voor ons. 🙏 Als je in de toekomst nog vragen of wensen hebt, weet dat we er voor je zijn! Veel succes met je winkel! 🚀✨

Thank you for your feedback! 🌟 We’re thrilled to hear you found a great replacement for the Meta app and that Joy was able to assist you so quickly! Your recommendation means a lot to us. If you need any further help, we’re here for you anytime. 😊🙌

Muchas gracias por tu comentario! 🌟 Nos alegra saber que estás satisfecho con nuestro servicio. Si necesitas ayuda en el futuro, no dudes en contactarnos. 😊🙌

Thank you for the wonderful feedback! We're so glad Tracy could make your experience great. 🌟👏 If you ever need assistance, don’t hesitate to reach out. 😊

Hi, We're really sorry for the inconvenience you’ve experienced, and thank you for taking the time to share such detailed feedback 🙏. We completely understand how frustrating this process can be, and we take your concerns very seriously. Over the past 3 days, our support and technical team have been in close contact to follow up on your case and clarify every step. We genuinely hope that has helped bring more context to the situation. Regarding the setup, we want to explain that having both our app and the Facebook & Instagram app enabled for pixel tracking can lead to data conflicts, such as event overriding or duplicate reports. That’s why we recommended turning off the Facebook app’s data sharing feature — not removing the entire app. This way, you can still manage your product catalog and use product tagging, while allowing only one source to handle pixel data for accuracy. We understand it may seem like the data isn’t showing much at first, but please be assured: Meta is receiving tracking data continuously from our app based on your store traffic. It may take a few days for Events Manager to update and reflect new signals (like Event Match Quality and Deduplication), especially after changes in data sources. Please feel free to keep monitoring your data, and don’t hesitate to get in touch if you need further support. Our technical team is still keeping an eye on your case, and we're here to help anytime 💪 Thank you again for your patience and for giving us the opportunity to support your business.