All reviews

Rating Breakdown

  • 5
    94% (817 ratings)
  • 4
    3% (25 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (20 ratings)

Reviews with Text

  • 93% (806)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 23, 2021

Helps me decently track sales after the IOS 14 update too. Although some parts could improve but, it all depends on FB

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello Nextbait! Thank you so much for taking the time to write us a review. Your unwavering support is what gets us out of bed in the morning and we really appreciate your comment. Let us know if there is anything we can ever do to assist you further. Best regards, Kaylee - Omega Team

5 / 5 Share

Nov. 17, 2021

Joyce, thank you for your patient guidance. I have successfully installed the Facebook pixel & API.

Using app

13 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Wooden Islands, Thank you for taking the time to provide a rating and your compliment to Joyce! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. If you need our help in any case, we are available here to help you. Hope your day is as awesome as you! Kaylee - Omega Team

5 / 5 Share

Nov. 12, 2021

im a big fan of this app, it really made my work easier, also it has fantastic support such as Joyce, so supportive and helpful, I loved this app

Using app

20 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Wooden Bazar Thank you for sharing your experience with Omega. We’re so glad to hear that our app was easy and intuitive for you. We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you! Feel free to contact us if you have any questions! Have a great day! Kaylee - Omega team

5 / 5 Share

Sept. 13, 2022

Super good service. Quick respond!! I can't track the data of facebook pixel and Tracy helped me with it!! Thanks so much!!

Store

Commomy

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Commomy. Thank you for taking the time to provide a rating and your compliment to Stella!. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. If you need our help in any case, we are available here to help you. Hope your day is as awesome as you! Kaylee - Omega Team

5 / 5 Share

Nov. 10, 2021

Great APP! The technical support from Stella is quite amazing. She is so nice and patient. Cannot love her more!

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Hi MsBlue Jewelry, Thanks for your review! I’m so happy to hear the app is working well for you. We love hearing from our customers and we’re always looking for ways to improve our app. I’ve passed your feedback about our app and Stella's support to our team – they’ll be thrilled that they were able to make a difference in your life! Best regards, Kaylee - Omega Team

4 / 5 Share

Nov. 10, 2021

This app helps me better in terms of tracking data and information have only started using it however I am sure to spot results soon

Using app

9 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello HarvestClot, Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app! Regards, Kaylee - Omega Team

5 / 5 Share

Nov. 10, 2021

I use this app to install Facebook pixels on my store. It's the best on the market. Also I really love the support team is help me to fix lot of problem that happen by other apps Thank you so much!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello SilveryPrinting, Thanks so much for your wonderful comment and for choosing our app even though you have a lot of options out there. Trying to help customers as much as we can is always on top of our priority. Feel free to let us know if there is anything we can ever do to assist you further. Have a nice day!

5 / 5 Share

Nov. 10, 2021

The technical support from Stella is quite amazing. She is so kind and patient. Cannot love her more!

Store

SpeTool

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Hi SpeTool, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Omega Team

5 / 5 Share

Nov. 9, 2021

It's very helpful! Works great! Any problems, the service team will response quickly! Will recommend to everyone!

Store

HEYCUZI

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi HEYCUZI, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team

5 / 5 Share

Nov. 5, 2021

Very good, our theme does not automatically update the code, the staff helped us solve this problem in time!

Store

Minooy

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Minooy, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team

5 / 5 Share

Nov. 1, 2021

Great, the service is patient, and the problem is solved quickly, friendly and powerful software and services that are worth having, customer service is the best, best, and best customer service in the world, thank you very much! I wish you stronger and better. World number one!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Oct. 29, 2021

you do a great job in terms of service and tracking thank you so much for helping me out with tracking duplication

Using app

22 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Oct. 29, 2021

This is first time i use the Facebook conversion API, it's much more complicated than i thought. Our pixel didn't work at first, then i contacted the customer service team to help me. They actually replied me SO FAST and help me out. The second time, we're trying to release a new landing page and it shown error on our website. We have to close the multi pixel so that we can release the new web page. That means we can not track the facebook purchase data. So i contacted with them again( His name is Ngoc, a very nice person). We solved the problem with his patience. A very nice app and customer service team!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Oct. 27, 2021

These guys are the best! I had an issue with my Facebook pixel and the customer service help me to solve it in 5 mins

Store

MUZEN

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi MUZEN, Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Omega Team

5 / 5 Share

Oct. 27, 2021

nice app! I recommend to you to use Omega Multi Faceboook Pixels. It's easy to use and fast application

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Aqua di Polo! Thank you so much for giving us such wonderful words. Our Team here is very delighted to see your comment. We always would like to provide you the best service that you deserve. Please feel free to contact us if you need our assistance!

5 / 5 Share

Oct. 26, 2021

The service is very good, timely, and patient. The service is very good, timely, and patient. This APP did solve my problem, so I would recommend it and hope it can help everyone.

Store

Amband

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Amband, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Best regards, Omega Team

5 / 5 Share

Oct. 25, 2021

This is a must-installed app for every Shopify seller, especially after the iOS 14 update. How do you set up FB pixel and Conversion API at the same time without this APP? Others are not as good as this.

Store

forlest

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi forlest, Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made our app your premier choice for using. Please let us know if you need any further assistance from us. Have a great day!

5 / 5 Share

Oct. 25, 2021

It is easy to set up and economic to use, recommended to all sellers for a more accurate event records

Using app

8 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello Ziibrasofficial! We so appreciate you taking the time to share your experience with our app ! If you have any questions or need assistance from us, please contact us. We're more than happy to support you.

5 / 5 Share

Oct. 20, 2021

It is very convenient to use, and I have completed the tracking. When you have a problem, please do not hesitate to ask the customer service for help, they are very efficient in solving the problem.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello www.susen.com! Thank you so much for giving us such wonderful words. Our Team here is very delighted to see your comment. We always would like to provide you the best service that you deserve. Please feel free to contact us if you need our assistance!

2 / 5 Share

Sept. 11, 2023

The connection pixels are unstable, and I don't know when it was given a positive review.

Store

Custype

Using app

Almost 2 years

Total reviews

8

Average rating

4.6

Developer Reply

Hi there! Thank you for taking the time to update the review, We appreciate your feedback, and I'm sorry to hear you had a bad experience using our app. But we take this review update seriously since this is your experience with the app at the moment. We have had an agent check your pixel on your store right after receiving your review update and still see the pixel is still working well on your store with the help of our app and no issue followed. We also contacted you via email to follow up on the case in further, could you please check your email and share with us the concern you are having with the pixel unstable connection? We appreciate any chance that we can have to support our customers. Should you have any additional feedback, please share it with us via [email protected]. Your sharing will always be treasured at Omega! Sincerely, Kaylee, Leader of Customer Support