All reviews

Rating Breakdown

  • 5
    94% (817 ratings)
  • 4
    3% (25 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (20 ratings)

Reviews with Text

  • 93% (806)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 19, 2021

Thank you Mr. Trong and Mr. Huy, your App is really well and solve my problem! Omega team really respond my email very fast.

Using app

3 days

Total reviews

6

Average rating

4.3

Developer Reply

Hi JonxiFon, Thank you so much for your review. We are happy that you had a great experience with our app and our support team. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team

5 / 5 Share

Oct. 19, 2021

Possibly the most robust and easy-to-use Multiple Facebook Pixels App in Shopify with CAPI. Well done!

Using app

22 days

Total reviews

9

Average rating

5.0

Developer Reply

Hi Bubs Kingdom, Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Omega Team

4 / 5 Share

Oct. 18, 2021

Bang on, very happy with the app and product support so far, Easy to implement. Would recommend it to anyone

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello Fjuka Online Store! We can't say thank you enough for sharing your experience with our support team and your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use. Please feel free to contact us if you have any questions. Wish you a successful business!

5 / 5 Share

Oct. 17, 2021

Nice assistant, useful to solve my problem. I'm so happy to have this plug-in, i love it so much. I will recommend it.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi gooditemmall, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Omega Team

5 / 5 Share

Oct. 15, 2021

Nice! Đội ngũ support rất nhanh chóng, lịch sự. Nghe nói 2 anh Dev cày rất siêng, Mr. Trọng & Mr. Huy. Hy vọng app sẽ run tốt và có thêm nhiều tính năng tối ưu cho người dùng hơn nữa!

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi PawfectHouse, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Omega Team

5 / 5 Share

Oct. 14, 2021

I've never dealt with such a caring team. Got deduplicate issue with the shopify pixel integration, and neither shopify nor facebook could help fix my pixel issue, that lead to a huge drop in performance. The team at Omega literally treated me as if I was their only customer. Opening tickets with facebook to test step by step every possible scenario that could go wrong. Being patient for a long time testing and fixing accordingly till everything went back to normal finally. Weather it is their customer rep or their developers, I am honestly impressed by their professionalism and efficiency.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Fealty Paws, Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made our app your premier choice for using. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve. Please let us know if you need any further assistance from us.

5 / 5 Share

Oct. 13, 2021

This app is amazing as the data is syncing perfectly. The customer service is also very prompt and helpful. They follow up on the all conversations on email as well which is fantastic. I would highly recommend this app.

Using app

21 days

Total reviews

7

Average rating

4.9

Developer Reply

Hello DRICOPER DENIM, We can't say thank you enough for sharing your experience with our support team and your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use. Please feel free to contact us if you have any questions. Wish you a successful business!

5 / 5 Share

Oct. 7, 2021

It is just simply awesome, feel free to try it, will definitely surprised you:) Helped a lot on FB Pixel

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi LAGUNAMOON, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Omega Team

5 / 5 Share

Sept. 17, 2021

What an amazing app! It helps me to track all of my customer actions on my website. A supporter is very nice and helped me instantly when I have issues. Thank you!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi LuvingGrace Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team

5 / 5 Share

Sept. 16, 2021

Greatest customer support I had ever seen! 10/10. They contacted me and issue was solved. Great APP.

Using app

19 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi ollyandowl, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Omega Team

5 / 5 Share

Sept. 16, 2021

I added the APP to my Shopify yesterday! There are many questions for the beginners. Thank you so much for the help of Ngoc. I really appreciate that.

Using app

1 day

Total reviews

8

Average rating

5.0

Developer Reply

Hi Toyotress, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Sept. 15, 2021

I've just installed the app. The Conversions API (CAPI) events show up reliably from the server. I also receive browser events. I can also add multiple pixels though on the basic plan only 1 pixel gets to receive CAPI events. Their support is responsive. You can assign pixels by product tags and not all tags were visible in their dashboard. They fixed it. So all in all a good experience so far. Thanks Omega!

Using app

About 22 hours

Total reviews

8

Average rating

5.0

Developer Reply

Hi Alexa's Gifts, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team

5 / 5 Share

Aug. 18, 2021

The app is really efficient. It offers more data sharing than the Shopify store offers. This resulted in an increase in sales. There was a problem on the AddToCart page and we solved it by sending an e-mail. Thank you.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Northshire Wall Art, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Aug. 16, 2021

Honestly... this app is a life saver!!! None of my events were showing up on Facebook even with the Browser and Conversion API configured through Shopify. Like 3 out of 50 sales were getting through. Installed this and boom! Data is flowing like a charm! Definitely a cure for the iOS 14 issue... you should market it as that! Thank you so much :) :) :)

Store

Brindly

Using app

About 13 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi Brindly, Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Omega Team

5 / 5 Share

Aug. 13, 2021

The application works fine. Especially enthusiastic support. I have used the app for my 4 stores. Thanks

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Polynesian Pride, Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work Let us know whenever you have any questions about the app. Best regards! Omega Team

5 / 5 Share

Aug. 10, 2021

I encountered a problem in the test event, I am very grateful to Stella for patiently helping me. Eventually, my pixel ID was successfully tracked to the event. This application is highly recommended

Using app

About 23 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi AIVITUVIN, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

4 / 5 Share

Aug. 3, 2021

Ran into a small self inflicted issue customer support from Stella was not only quick but efficient. Will monitor for a few days and see how well it works.

Using app

About 1 hour

Total reviews

3

Average rating

3.3

Developer Reply

Hi Vanilla Bay, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Omega Team

5 / 5 Share

Sept. 9, 2022

Great Customer service. Tracy helped me a lot on solving my problem! Definitely worth it. Use this to reduce headache on facebook conversion pixel

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi Sugar Seoul, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team

5 / 5 Share

July 22, 2021

A seamless multi-pixel app that works to all my needs. I highly recommend this app and the people behind it. Their support team is top-notch and highly attentive. Extremely satisfied to make the switch over to Omega's multi-pixel app.

Using app

15 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi Celeste Jewel, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent tracking experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

July 12, 2021

Super! Awesome app, so far. I've just installed this app and it was not tracking purchases properly, however, after talking to Kaylee from the support team, which was amazing and very attentive, and following her advice, the app seems to be working super accurately now, passing all events server-side to Facebook, solving our tracking issues. I definitely recommend giving it a try if you are facing tracking issues with FB. 5 Stars app and customer service!

Using app

About 6 hours

Total reviews

20

Average rating

5.0

Developer Reply

Hi Sheltercase, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent tracking experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team