All reviews

Rating Breakdown

  • 5
    94% (806 ratings)
  • 4
    3% (24 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (21 ratings)

Reviews with Text

  • 93% (794)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 26, 2025

Thanks to Joyce for checking my website when I was about to give up and fixing any problems she found immediately.

Store

layoris

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! ๐Ÿ˜Š We're delighted to hear that Joyce was able to step in and fix the issues right away with Omega Facebook Pixel Meta Feed app. Your feedback truly motivates our team to keep providing quick and effective support. If you ever need further assistance, weโ€™re always here for you! ๐Ÿ™Œ

1 / 5 Share

Aug. 22, 2025

not tracking all events. really bad exprience with this app

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, First of all, we want to express our deepest apologies for the negative experience you had with our app. Hearing that the app did not track all your events and that it caused frustration is something we take very seriously. Your feedback is incredibly valuable to us, and we truly appreciate that you took the time to share it โ€” even when it wasnโ€™t a positive one. At Omega, our goal has always been to provide a reliable, accurate, and seamless tracking experience for every store. Clearly, we fell short in your case, and we sincerely regret any inconvenience this caused. We never want our users to feel unsupported or disappointed. To address this as quickly and carefully as possible, we have already sent you a direct email with detailed steps and options to fix this issue. If you could please check your inbox and reply when convenient, our dedicated support team will prioritize your case and work closely with you to resolve the problem. We want to ensure that the app performs the way it was designed to โ€” helping your business track every important event without missing a beat. Thank you again for your honest feedback. It not only helps us improve our service but also gives us the opportunity to regain your trust. We would truly appreciate another chance to make things right and deliver the experience you expected when you first chose our app.

5 / 5 Share

July 19, 2025

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! ๐ŸŒŸ We're thrilled to know that you're enjoying Omega Facebook Pixel Meta Feed app. Your support means a lot to us and inspires our team to keep delivering even better service. If you ever need any assistance or tips, weโ€™re always here to help! ๐Ÿ™Œ

5 / 5 Share

July 17, 2025

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! โญโญโญโญโญ We truly appreciate your support and are always here to help you make the most out of the app. ๐Ÿ˜Š๐Ÿš€ If you ever need anything, you know where to find us! ๐Ÿ’ฌ๐Ÿ’™

5 / 5 Share

July 16, 2025

Zeer snelle en accurate respons in de live chat. De support is zelfs voor niet developers echt aan te raden. Alle stappen worden in mensentaal uitgelegd, stap voor stap, met bijhorende screenshots. De pixel wordt live getest en goedgekeurd. Wat een service! 10/10

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Bedankt voor deze fantastische review! ๐Ÿ’ฌ๐Ÿš€ We zijn ontzettend blij om te horen dat je zoโ€™n goede ervaring had met onze live chat support voor de Omega Facebook Pixel Meta Feed app. ๐Ÿ˜Š Ons team doet altijd hun best om alles helder en stap voor stap uit te leggen โ€“ met screenshots natuurlijk! En geweldig dat de pixel meteen live getest รฉn goedgekeurd werd. โœ…โœจ We waarderen je 10/10 enorm โ€“ en staan altijd klaar mocht je nog iets nodig hebben! ๐Ÿ™Œ๐Ÿ’™

5 / 5 Share

July 16, 2025

Tracy help me a lot when i need to create a custom event tracking. This app save a lot of time. Previously, i used GTM and server-tagging manually. It take a lot of time to back and forth with the technical person to install and debugged.

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! ๐Ÿ™Œ๐Ÿ’™ We're glad to hear that the Omega Facebook Pixel Meta Feed app has helped streamline your tracking setup โ€” and saved you from all the GTM and manual debugging headaches! ๐Ÿ˜…โฑ๏ธ Huge kudos to Tracy for supporting you through the custom event tracking process โ€” sheโ€™ll be thrilled to know she made a difference! ๐ŸŒŸ If you ever need anything else or want to optimize further, we're just one message away. Here's to smarter tracking and better results ahead! ๐Ÿ“ˆโœจ

5 / 5 Share

July 15, 2025

Klantenservice heeft me zo lief en geduldig geholpen, letterlijk perfect.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Wat een prachtige review โ€“ heel erg bedankt! ๐Ÿ’– We zijn ontzettend blij om te horen dat je zo'n fijne ervaring hebt gehad met onze Omega Facebook Pixel Meta Feed app รฉn met ons supportteam. Het is altijd ons doel om vriendelijk, geduldig en behulpzaam te zijn, dus jouw woorden betekenen veel voor ons. ๐Ÿ™ Als je in de toekomst nog vragen of wensen hebt, weet dat we er voor je zijn! Veel succes met je winkel! ๐Ÿš€โœจ

5 / 5 Share

July 15, 2025

Great replacement for meta app. had problems with atcs firing and Joy from live chat helped me within minutes! would recommend.

Store

Oravia

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! ๐ŸŒŸ Weโ€™re thrilled to hear you found a great replacement for the Meta app and that Joy was able to assist you so quickly! Your recommendation means a lot to us. If you need any further help, weโ€™re here for you anytime. ๐Ÿ˜Š๐Ÿ™Œ

5 / 5 Share

July 14, 2025

excelente servicios

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Muchas gracias por tu comentario! ๐ŸŒŸ Nos alegra saber que estรกs satisfecho con nuestro servicio. Si necesitas ayuda en el futuro, no dudes en contactarnos. ๐Ÿ˜Š๐Ÿ™Œ

1 / 5 Share

July 15, 2025

The support is non existent! Had to ask instructions from chat gpt for installation. the conversion API is not working, after an hour on the chat with 2 people, they said I need to disconnect the FACEBOOK & INSTAGRAM APP from our shopify. which make zero sense since that is how Facebook pulls our product catalog! If we remove the app, we won't be able to tag any products! Update: I asked for a zoom meeting, thought it would be easier. Got a link and the agent could barely speak English, we could not communicate and he said somebody else will follow up by email. Next day I received an email from a 3rd person, now saying I only need to disconnect Facebook app data sharing feature. Which I did. After running a data test on facebook data sources, I now do not have any information in event match quality cause omega API is not capturing email and phone info (which facebook app did) And Event deduplication section has zero data....I will update if this shenanigans gets resolved.

Using app

4 days

Total reviews

21

Average rating

2.0

Developer Reply

Hi, We're really sorry for the inconvenience youโ€™ve experienced, and thank you for taking the time to share such detailed feedback ๐Ÿ™. We completely understand how frustrating this process can be, and we take your concerns very seriously. Over the past 3 days, our support and technical team have been in close contact to follow up on your case and clarify every step. We genuinely hope that has helped bring more context to the situation. Regarding the setup, we want to explain that having both our app and the Facebook & Instagram app enabled for pixel tracking can lead to data conflicts, such as event overriding or duplicate reports. Thatโ€™s why we recommended turning off the Facebook appโ€™s data sharing feature โ€” not removing the entire app. This way, you can still manage your product catalog and use product tagging, while allowing only one source to handle pixel data for accuracy. We understand it may seem like the data isnโ€™t showing much at first, but please be assured: Meta is receiving tracking data continuously from our app based on your store traffic. It may take a few days for Events Manager to update and reflect new signals (like Event Match Quality and Deduplication), especially after changes in data sources. Please feel free to keep monitoring your data, and donโ€™t hesitate to get in touch if you need further support. Our technical team is still keeping an eye on your case, and we're here to help anytime ๐Ÿ’ช Thank you again for your patience and for giving us the opportunity to support your business.

5 / 5 Share

July 14, 2025

Great support and great product.

Store

GLO24K

Using app

28 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback! ๐Ÿ˜Š Weโ€™re thrilled to hear that youโ€™re enjoying both the support and the performance of Omega Facebook Pixel Meta Feed app. Your success is our priority โ€” and weโ€™re always here if you need anything! ๐Ÿ’ฌ๐Ÿ“Š๐Ÿ’™

5 / 5 Share

July 13, 2025

Thank you to the support team ... Ben just helped me resolve an issue :)

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! ๐Ÿ˜Š We're thrilled to hear that Ben was able to help you resolve the issue smoothly. At Omega Facebook Pixel Meta Feed, our support team always strives to provide quick and helpful assistance. If you ever need anything else or have more questions, we're just a message away. Thanks again for trusting us! ๐Ÿ’™๐Ÿš€

5 / 5 Share

July 13, 2025

Finally, an app that doesnโ€™t charge โ‚ฌ300/month โ€“ totally unaffordable for beginners. My Meta Ads Manager only shows around 40% of my actual sales, so how are you supposed to know which ad is working and which one is just burning money? I installed this app and literally had a sale the next morning โ€“ and it tracked exactly which ad it came from. Meta showed the sale twice, but that was my fault (I had tracking set up via both Omega and Shopifyโ€™s native Facebook app). Support helped me sort it out quickly. Iโ€™ll test it for the next 3 days (love the free trial!) โ€“ and if it really tracks everything correctly, Iโ€™ll absolutely grab the one-time lifetime offer. Pure gold!

Store

Ink Up

Using app

About 9 hours

Total reviews

3

Average rating

5.0

Developer Reply

Wow โ€” thank you so much for the incredible and detailed review! ๐Ÿ™Œ Weโ€™re beyond thrilled that Omega Facebook Pixel Meta Feed app is already making such a difference for your store and helping you get clear, reliable tracking without breaking the bank. ๐ŸŽฏ๐Ÿ’ฐ Itโ€™s great to hear our support team could help sort out the duplicate tracking issue quickly โ€” and we're excited for you to keep testing during the free trial. We built this tool with real sellers like you in mind, so hearing it's โ€œpure goldโ€ truly means the world to us! ๐Ÿ’ฌ๐Ÿ“Š๐Ÿ’™ Weโ€™re here every step of the way โ€” letโ€™s keep those sales and insights flowing! ๐Ÿš€

5 / 5 Share

July 11, 2025

10 star rating. Enthusiastic support staff

Store

omstore

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow โ€” thank you so much for the amazing feedback! ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ Weโ€™re absolutely thrilled to hear you had a fantastic experience with our enthusiastic support team at Omega Facebook Pixel Meta Feed app. Your energy and appreciation mean the world to us โ€” we're always here to help you track with confidence! ๐Ÿ’ฌ๐Ÿ“Š๐Ÿ’™

5 / 5 Share

July 9, 2025

Great support and very easy to work with. The app seems to have installed my pixel flawlessly and I am looking forward to seeing what data I can now get.

Using app

About 1 hour

Total reviews

5

Average rating

3.6

Developer Reply

Thank you so much for the great feedback! ๐Ÿ˜Š Weโ€™re thrilled to hear that Omega Facebook Pixel Meta Feed app made your pixel setup seamless and that our support team was helpful and easy to work with. Weโ€™re excited for you to start seeing powerful data insights โ€” and weโ€™re always here if you need anything! ๐Ÿ’ฌ๐Ÿ“Š๐Ÿ’™

5 / 5 Share

July 9, 2025

top service. My pixel is back and working great. Customer service is amazing. Thank you, Tracy.

Using app

About 1 hour

Total reviews

10

Average rating

3.8

Developer Reply

Thank you so much for the amazing feedback! ๐Ÿ˜Š Weโ€™re thrilled to hear that your pixel is up and running smoothly again with Omega Facebook Pixel Meta Feed app. Huge shoutout to Tracy for delivering top-notch support โ€” sheโ€™ll be so happy to hear this! ๐Ÿ’ฌ๐Ÿ“Š๐Ÿ’™ Weโ€™re always here if you need anything else!

5 / 5 Share

July 9, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! โญโญโญโญโญ Weโ€™re thrilled that youโ€™re enjoying Omega Facebook Pixel Meta Feed app โ€” your support means the world to us! If you ever need anything, our team is always here to help. ๐Ÿš€๐Ÿ“Š๐Ÿ’ฌ

5 / 5 Share

July 8, 2025

Vincent was extremely helpful and fast. I had issues with tracking events like Add to Cart and Checkout, and he guided me step by step. The app is simple, clean, and powerful once properly set up. Highly recommended if you want accurate Meta Pixel tracking in Shopify.

Store

Austera

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the fantastic review! ๐Ÿ˜Š We're thrilled to hear that Omega Facebook Pixel Meta Feed app is delivering the accurate tracking you need โ€” and huge kudos to Vincent for guiding you through everything step by step! ๐Ÿ›’๐Ÿ“ˆ Simplicity and power are exactly what we aim for, and your recommendation means the world to us. If you ever need anything else, weโ€™re just a message away! ๐Ÿ’ฌ๐Ÿš€๐Ÿ’™

5 / 5 Share

July 8, 2025

Highly recommend โ€“ excellent support! I highly recommend the Omega Facebook Pixel app. Their support team was incredibly helpful โ€” they guided me through the setup process and made sure everything was configured correctly. Thanks to their assistance, the pixel is now working perfectly. Great service and a smooth experience overall!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and recommendation! ๐Ÿ’™ We're thrilled to hear that the Omega Facebook Pixel & Meta Feed app has been helpful and that our support team could guide you through the setup smoothly. Your success is our top priority, and itโ€™s amazing to know the pixel is working perfectly for you now. Donโ€™t hesitate to reach out if you ever need further assistance โ€” weโ€™re always here to help! ๐Ÿš€โœจ

5 / 5 Share

July 7, 2025

้žๅธธ็š„ๆฃ’๏ผŒ่งฃๅ†ณไบ†้—ฎ้ข˜

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

้žๅธธๆ„Ÿ่ฐขๆ‚จ็š„ๅฅฝ่ฏ„๏ผ๐Ÿ˜Š ๆˆ‘ไปฌๅพˆ้ซ˜ๅ…ด Omega Facebook Pixel Meta Feed app ่ƒฝๅธฎๆ‚จ้กบๅˆฉ่งฃๅ†ณ้—ฎ้ข˜ใ€‚ๅฆ‚ๆžœๆ‚จไปŠๅŽ่ฟ˜ๆœ‰ไปปไฝ•็–‘้—ฎๆˆ–้œ€ๆฑ‚๏ผŒๆฌข่ฟŽ้šๆ—ถ่”็ณปๆˆ‘ไปฌ็š„ๆ”ฏๆŒๅ›ข้˜Ÿ๏ผŒๆˆ‘ไปฌไธ€็›ด้ƒฝๅœจ๏ผ๐Ÿ’ฌ๐Ÿ“Š๐Ÿ’™