All reviews

Rating Breakdown

  • 5
    94% (803 ratings)
  • 4
    3% (25 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (21 ratings)

Reviews with Text

  • 92% (786)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 7, 2026

Good!

Store

Bestebo

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a 5-star review! 🌟 We’re thrilled to know you’re happy with the Omega Facebook Pixel Meta Feed app. Your support motivates our team to keep improving and delivering the best experience possible. 💙

4 / 5 Share

Sept. 14, 2025

Esta buena, si tienes alguna duda, hay un chat en vivo que te lo resuelven en el momento.

Using app

4 days

Total reviews

1

Average rating

4.0

Developer Reply

😊 ¡Muchas gracias por tu reseña y por las 4 estrellas! Nos alegra saber que Omega Facebook Pixel Meta Feed app te ha parecido una buena solución y que el chat en vivo pudo ayudarte al momento cuando surgieron dudas 💛 Seguiremos mejorando la app y la documentación para que todo sea aún más claro y fácil desde el inicio. ¡Gracias por tu confianza y por usar nuestra app! 🚀

1 / 5 Share

Sept. 12, 2025

Slow support, slow update feature, fix a bug for several months is not finished. Every time I need to update the catalog, it is full of errors and I have to send a support message. Update errors also do not notify users

Using app

About 1 year

Total reviews

2

Average rating

1.0

Developer Reply

We sincerely apologize for the negative experience you've had with our app. We understand your frustration with the slow support, feature updates, and persistent bugs, especially the recurring catalog update errors. We acknowledge these issues and want to assure you that our team is actively working to improve app performance and implement a proper update notification system. Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention. We are committed to providing a better user experience and are taking steps to address these concerns as quickly as possible. We are sorry for any inconvenience this has caused.

5 / 5 Share

Sept. 11, 2025

Je suis très satisfait du service proposé par Omega. J'ai actuellement 10 stores shopify avec eux et tout se passe extrêmement bien. C'est le meilleur rapport / qualité prix pour un service de tracking. Un grand merci à Tracy du support.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

😊 Merci beaucoup pour votre superbe retour ! Nous sommes ravis d’apprendre que vous êtes très satisfait du service et que tout se passe extrêmement bien sur vos 10 stores Shopify. C’est un réel plaisir de savoir que Omega Facebook Pixel Meta Feed app vous offre le meilleur rapport qualité/prix pour le tracking 💛 Un grand merci également pour votre mot à l’attention de Tracy — elle sera ravie de le lire. Nous restons à vos côtés pour continuer à vous offrir un service fiable et performant. 🚀

5 / 5 Share

Sept. 10, 2025

I highly recommend this program. They are quick to help you resolve issues when you encounter problems, and it's definitely worth recommending.

Using app

12 days

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for your kind words and recommendation! 🙏💙 We’re delighted to hear that the Omega Facebook Pixel Meta Feed app has been helpful for you and that our support team could quickly resolve your issues. 🚀 Your trust means a lot, and we’ll keep working hard to bring you the best experience possible! 🌟

5 / 5 Share

Sept. 9, 2025

Mi hanno seguito passo per passo e risolto un problema che non sapevo come fare in pochissimi minuti, consigliata! spero di trovarmi bene ovviamente anche per il futuro

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Grazie mille per le tue parole gentili! 😊 Siamo davvero felici che il team dell’app Omega - Facebook Pixel & CAPI ti abbia seguito passo per passo e abbia risolto il problema in pochi minuti. La tua raccomandazione e fiducia significano molto per noi. Se in futuro avrai bisogno di ulteriore supporto o vorrai esplorare altre funzionalità, il nostro team sarà sempre qui pronto ad aiutarti! 🙌

5 / 5 Share

Sept. 9, 2025

Good support

Store

Elvelia

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! 💙 We're glad to hear that you had a good experience with our support while using the Omega - Facebook Pixel & CAPI app. Your feedback means a lot and encourages us to keep delivering great service. 🚀

5 / 5 Share

Sept. 8, 2025

Customer service is top quality and the first day using the app i feel like the tracking is on point. this app is one of the best tracking solutions i tried + everyone in the customer service is also the best! even for billing and money related issues they helped me up... Hana and Niel really put the time and work into the billing issues. this app is amazing.

Using app

1 day

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your detailed and thoughtful review! 🌟 We're thrilled to hear that you're enjoying the app and finding the tracking to be spot on, it means a lot to us! Hearing that our customer service team made such a positive impact, especially Hana and Niel, is truly amazing. 😊 They’ll be so happy to know their hard work paid off in resolving your billing issues. We’re here for you every step of the way, so don’t hesitate to reach out if you need anything. Thanks for choosing us, your support means the world! 💙✨

5 / 5 Share

Sept. 3, 2025

Great!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! 😊 We're so glad to hear that you're happy with Omega Facebook Pixel Meta Feed app. Your feedback motivates us to keep delivering great performance and helpful support. If you ever need more assistance or want to explore more features, we’re always here for you! 🙌

5 / 5 Share

Sept. 3, 2025

The pixel capture is very accurate, and the customer service is very patient in answering questions. Highly recommended.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear that Omega Facebook Pixel Meta Feed app delivers accurate pixel capture and that our customer service was patient and helpful. Your recommendation truly means a lot to us and inspires our team to keep improving. If you ever need more help or have new ideas, we’re always here for you! 🙌

5 / 5 Share

Aug. 31, 2025

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

🌟 Thank you so much for the 5-star rating! We truly appreciate your support for Omega Facebook Pixel Meta Feed app 😊 It means a lot to us knowing that you’re satisfied with your experience. We’ll keep improving the app to make pixel tracking, catalog syncing, and campaign optimization even smoother and more reliable for your store. Thanks again for choosing our app! 🚀💛

5 / 5 Share

Aug. 27, 2025

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! 🌟 We're thrilled to know that you're happy with Omega Facebook Pixel Meta Feed app. Your support truly inspires us to keep improving and delivering the best experience possible. If you ever need any help or guidance, we’re always here for you! 😊

5 / 5 Share

July 17, 2025

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! ⭐⭐⭐⭐⭐ We truly appreciate your support and are always here to help you make the most out of the app. 😊🚀 If you ever need anything, you know where to find us! 💬💙

5 / 5 Share

July 16, 2025

Zeer snelle en accurate respons in de live chat. De support is zelfs voor niet developers echt aan te raden. Alle stappen worden in mensentaal uitgelegd, stap voor stap, met bijhorende screenshots. De pixel wordt live getest en goedgekeurd. Wat een service! 10/10

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Bedankt voor deze fantastische review! 💬🚀 We zijn ontzettend blij om te horen dat je zo’n goede ervaring had met onze live chat support voor de Omega Facebook Pixel Meta Feed app. 😊 Ons team doet altijd hun best om alles helder en stap voor stap uit te leggen – met screenshots natuurlijk! En geweldig dat de pixel meteen live getest én goedgekeurd werd. ✅✨ We waarderen je 10/10 enorm – en staan altijd klaar mocht je nog iets nodig hebben! 🙌💙

5 / 5 Share

July 16, 2025

Tracy help me a lot when i need to create a custom event tracking. This app save a lot of time. Previously, i used GTM and server-tagging manually. It take a lot of time to back and forth with the technical person to install and debugged.

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! 🙌💙 We're glad to hear that the Omega Facebook Pixel Meta Feed app has helped streamline your tracking setup — and saved you from all the GTM and manual debugging headaches! 😅⏱️ Huge kudos to Tracy for supporting you through the custom event tracking process — she’ll be thrilled to know she made a difference! 🌟 If you ever need anything else or want to optimize further, we're just one message away. Here's to smarter tracking and better results ahead! 📈✨

5 / 5 Share

July 15, 2025

Great replacement for meta app. had problems with atcs firing and Joy from live chat helped me within minutes! would recommend.

Store

Oravia

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! 🌟 We’re thrilled to hear you found a great replacement for the Meta app and that Joy was able to assist you so quickly! Your recommendation means a lot to us. If you need any further help, we’re here for you anytime. 😊🙌

1 / 5 Share

July 15, 2025

The support is non existent! Had to ask instructions from chat gpt for installation. the conversion API is not working, after an hour on the chat with 2 people, they said I need to disconnect the FACEBOOK & INSTAGRAM APP from our shopify. which make zero sense since that is how Facebook pulls our product catalog! If we remove the app, we won't be able to tag any products! Update: I asked for a zoom meeting, thought it would be easier. Got a link and the agent could barely speak English, we could not communicate and he said somebody else will follow up by email. Next day I received an email from a 3rd person, now saying I only need to disconnect Facebook app data sharing feature. Which I did. After running a data test on facebook data sources, I now do not have any information in event match quality cause omega API is not capturing email and phone info (which facebook app did) And Event deduplication section has zero data....I will update if this shenanigans gets resolved.

Using app

4 days

Total reviews

21

Average rating

2.0

Developer Reply

Hi, We're really sorry for the inconvenience you’ve experienced, and thank you for taking the time to share such detailed feedback 🙏. We completely understand how frustrating this process can be, and we take your concerns very seriously. Over the past 3 days, our support and technical team have been in close contact to follow up on your case and clarify every step. We genuinely hope that has helped bring more context to the situation. Regarding the setup, we want to explain that having both our app and the Facebook & Instagram app enabled for pixel tracking can lead to data conflicts, such as event overriding or duplicate reports. That’s why we recommended turning off the Facebook app’s data sharing feature — not removing the entire app. This way, you can still manage your product catalog and use product tagging, while allowing only one source to handle pixel data for accuracy. We understand it may seem like the data isn’t showing much at first, but please be assured: Meta is receiving tracking data continuously from our app based on your store traffic. It may take a few days for Events Manager to update and reflect new signals (like Event Match Quality and Deduplication), especially after changes in data sources. Please feel free to keep monitoring your data, and don’t hesitate to get in touch if you need further support. Our technical team is still keeping an eye on your case, and we're here to help anytime 💪 Thank you again for your patience and for giving us the opportunity to support your business.

5 / 5 Share

July 14, 2025

Great support and great product.

Store

GLO24K

Using app

28 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback! 😊 We’re thrilled to hear that you’re enjoying both the support and the performance of Omega Facebook Pixel Meta Feed app. Your success is our priority — and we’re always here if you need anything! 💬📊💙

5 / 5 Share

July 13, 2025

Thank you to the support team ... Ben just helped me resolve an issue :)

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear that Ben was able to help you resolve the issue smoothly. At Omega Facebook Pixel Meta Feed, our support team always strives to provide quick and helpful assistance. If you ever need anything else or have more questions, we're just a message away. Thanks again for trusting us! 💙🚀

5 / 5 Share

July 13, 2025

Finally, an app that doesn’t charge €300/month – totally unaffordable for beginners. My Meta Ads Manager only shows around 40% of my actual sales, so how are you supposed to know which ad is working and which one is just burning money? I installed this app and literally had a sale the next morning – and it tracked exactly which ad it came from. Meta showed the sale twice, but that was my fault (I had tracking set up via both Omega and Shopify’s native Facebook app). Support helped me sort it out quickly. I’ll test it for the next 3 days (love the free trial!) – and if it really tracks everything correctly, I’ll absolutely grab the one-time lifetime offer. Pure gold!

Store

Ink Up

Using app

About 9 hours

Total reviews

3

Average rating

5.0

Developer Reply

Wow — thank you so much for the incredible and detailed review! 🙌 We’re beyond thrilled that Omega Facebook Pixel Meta Feed app is already making such a difference for your store and helping you get clear, reliable tracking without breaking the bank. 🎯💰 It’s great to hear our support team could help sort out the duplicate tracking issue quickly — and we're excited for you to keep testing during the free trial. We built this tool with real sellers like you in mind, so hearing it's “pure gold” truly means the world to us! 💬📊💙 We’re here every step of the way — let’s keep those sales and insights flowing! 🚀