All reviews

Rating Breakdown

  • 5
    66% (19 ratings)
  • 4
    0% (0 ratings)
  • 3
    10% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    24% (7 ratings)

Reviews with Text

  • 86% (25)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 22, 2025

I had a lot of trouble with tracking before and tried a bunch of different apps, but this app is the only one that actually worked. Setup was quick, tracking is accurate, and the support team is awesome. Definitely recommend it!

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello SnapPick Store team We truly appreciate you taking the time to read through our app and share your review. Your feedback is incredibly important and greatly valued by our team. Should questions arise, let us know! Best regards, FBTrack Team

5 / 5 Share

Aug. 21, 2025

This app has been a game changer for my store! Setting up Facebook and Tiktok pixels was incredibly simple and everything started tracking accurately right away. The events fire perfectly, and I finally have reliable data for my ads. What I love most is how easy it is to use, no complicated steps, and their support made the setup effortless.

Using app

9 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Hello BrookStone team! Thank you for leaving a wonderful review! We're happy that you're satisfied with the app. If questions arise, please reach out to us! Best regards, FBTrack team

1 / 5 Share

May 25, 2025

Doesn't work. Disapointed, it doesn't track anything and currently no setting page to put my pixels...

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi Ralph Destockage, We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback. If you’re open to it, we’d love to learn more about the issue and help get things working for you. Please reach out to our support team at [email protected], and we’ll do our best to resolve this quickly. Thank you again for your feedback—it helps us improve. Best regards, FBTrack team

1 / 5 Share

Dec. 25, 2024

Hi, We are not receiving the "Add to Cart" event since we started using your application. We have also raised a ticket earlier, but we haven't received a response from your end.

Store

RDKLU

Using app

About 2 years

Total reviews

3

Average rating

2.3

Developer Reply

Dear RDKLU team First and foremost, our team would like to sincerely apologize for the inconvenience caused by the missing "Add to Cart" event and for the delay in responding to your request. We deeply regret that your experience with our app has fallen short of your expectations, and we take full responsibility for this. We also want to assure you that our team is fully committed to resolving this issue for you as quickly as possible. You can contact us via the following address anytime: [email protected] . Once again, we are truly sorry for the inconvenience and frustration this has caused you. Your feedback is invaluable to us, and we are dedicated to improving both our app and our customer service in order to avoid similar situations further. It would be highly appreciated if you could give us a second chance, we are here for you to resolve the issue as soon as possible. Waiting for your reply! Best Regards FBTrack Team

1 / 5 Share

Nov. 13, 2024

App disinstallato, abbonamento recesso . Dopo due mesi ricevo ancora addebito. Contattato assistenza senza risposta. Non so più come fare

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Cara N'amuri Cuore Siciliano, Ci scusiamo profondamente per l’inconveniente che hai riscontrato. Questo non è il livello di servizio che ci prefiggiamo di offrire, e ci rammarichiamo sinceramente per la frustrazione che questa situazione ha causato. Il nostro team è completamente impegnato a indagare e risolvere il problema relativo agli addebiti non autorizzati seguiti alla disinstallazione dell’app e alla cancellazione dell’abbonamento. Ti assicuriamo che eventuali addebiti errati saranno rimborsati senza alcun ritardo. Ti invitiamo a contattarci direttamente all’indirizzo [email protected] fornendoci tutti i dettagli relativi agli addebiti in questione. Saranno molto utili eventuali screenshot delle fatture per aiutarci a risolvere il problema il più rapidamente possibile. Grazie per aver portato questa situazione alla nostra attenzione e per darci l’opportunità di rimediare. La tua soddisfazione è la nostra priorità assoluta. Con le nostre più sincere scuse, Cordiali saluti, Il team FBTrack

5 / 5 Share

Nov. 6, 2024

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear LikeMuse It’s always great to know our efforts are paying off! Best regards FBTrack Team

5 / 5 Share

June 3, 2024

My pixels are finally firing correctly after so many failed ones with other pixelapps. Since I switched to FBtrack, my add to cart, purchases are now solid

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2024

Good

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2024

Definitely built for my business. The app itself is great for its efficiency and accuracy. It certainly made tracking issues more manageable with their API conversions and their customer support is just amazing!

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2024

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2024

Store

DerCasa

Using app

8 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2024

gostei bem instruido

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

This was the easiest set up! I spent days trying to figure it out until META AI helped me get here and I just followed the steps. I was able to do it all in under 10 min.

Using app

7 minutes

Total reviews

4

Average rating

5.0

3 / 5 Share

March 11, 2024

Support is lacklustre. I am disappointed.

Using app

About 2 months

Total reviews

2

Average rating

4.0

1 / 5 Share

Feb. 18, 2024

no hay soporte, no toma todos los datos cuando convierte en tu web, nadie te apoya no hay chat ni soporte pesimo usen otra app perderan dias en campañas recopilando datos en vano

Using app

28 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 9, 2024

Using app

3 minutes

Total reviews

1

Average rating

5.0

3 / 5 Share

Oct. 6, 2023

Hi - i have just sent a message to you regarding LOW EVENT MATCHING QUALITY - Kindly assist us. Except for Support button - there is no way to reach out to support.

Using app

About 16 hours

Total reviews

2

Average rating

4.0

Developer Reply

Hi, so sorry for the issue. looking into it, and will be fixed urgently. We will keep you updated

5 / 5 Share

Sept. 16, 2023

This app is awesome.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2023

Wanted 2 FB Pixel API's, got 2 FB Pixel API's. THANK YOU!

Using app

13 minutes

Total reviews

2

Average rating

5.0

1 / 5 Share

May 23, 2023

I need support but the contact form does not work and I can't find an other way to get in touch with the developers.

Using app

About 24 hours

Total reviews

10

Average rating

3.3

Developer Reply

Hello dear customer, please reach out to us at [email protected]. In the meantime, we are investigating what might have happened with the contact form for your store. Our sincere apologies for any inconvenience