Flexify: Facebook Product Feed
Improve Facebook/Insta performance by optimizing product data
Rating
3.8
feedback
145
chart
#194
All reviews
Review RSS Feed
March 9, 2026
Easy manual setup to create an independent catalog in Meta, the app works fine.
March 2, 2026
Flexify keeps pulling in the wrong featured image and there's no way to change it.
Hi! Thanks for your feedback. Flexify doesn’t randomly select featured images - they are determined by the product images and configuration in your Shopify store. If something looks incorrect, please reach out to our support team and we’ll be happy to help you check it.
Jan. 27, 2026
We have already contacted you via email with a solution. If you need any further assistance, please feel free to reply and our team will gladly help.
Jan. 22, 2026
This review was left without any written feedback, and we could not find any prior contact from this user. We are always happy to help and encourage anyone experiencing issues to contact our support team!
Jan. 7, 2026
Pior app que ja vi, dificil, sem suporte, horrivel
Using app
2 months
Total reviews
1
Average rating
1.0
Lamentamos saber disso. Nossa equipe entrou em contato várias vezes para ajudar, mas não recebemos nenhuma resposta. Ficamos à disposição assim que houver retorno. We’re sorry to hear that. Our team reached out multiple times to offer help, but we never received a response. We’re always happy to assist once we hear back.
Oct. 10, 2025
Horrible customer service and support. I first had the app installed because I used Marpipe. I've run into multiple issues recently, which there support just don't understand. Tried to explain multiple times, but failed to accomodate a 5min video hook up so I could go over it in detail.
Hi there, We’re sorry you felt frustrated. Our team responded promptly, shared setup guidance, and asked several times for the details needed to identify the issue, which were never provided. As a small team, we handle support via email to keep communication clear and fair for both sides. We always aim to resolve issues constructively, but requests made under threat or pressure aren’t acceptable. We’re still happy to help if you’d like to continue cooperatively.
Sept. 3, 2025
There is no free plan. I have less than 1000 products. However, app pushes me for Plan: small
Aug. 21, 2025
We installed Flexify across multiple stores. At first it felt overwhelming, but their support team literally walked us through every step. They made sure our setup matched our needs. Rare to find such helpful support these days. Really appreciate them!
Aug. 21, 2025
Flexify is a feature-rich app that solved a major issue for us. Their support team went above and beyond, guiding us step by step until everything was set up exactly as we needed. Excellent app and even better support!
Aug. 6, 2025
June 25, 2025
Instalando e desinstalando Ele fala que tem um plano FREE-Forever, e informa que existe plano gratuito disponível, porém ao acessar as configurações para ativar, ele te OBRIGA a assinar um plano e aceitar o periodo de teste. Que plano gratis é esse se voce é obrigada a aceitar um teste de um produto, autorizar a cobrança para começar a usar? ERRADO. O aplicativo talvez seja bom, não prosseguir para avaliar suas funções, mas o fato da obrigação relatada acima já mostra que não há clareza nas informações.
Olá, e obrigado pelo seu feedback. Lamentamos que sua primeira experiência com o app não tenha sido clara. Para esclarecer: o plano gratuito (Free Forever) está disponível através do modo Stand-alone, que não exige aceite de período de teste nem autorização de cobrança. O que você viu foi o modo Extension, que faz parte dos planos pagos e oferece funcionalidades adicionais. Esse modo é totalmente opcional. Você pode usar o Flexify gratuitamente através do modo Stand-alone. Aqui está uma explicação detalhada sobre os dois modos: https://www.flexify.net/help/standalone-extension-mode Se tiver dúvidas ou precisar de ajuda na configuração, entre em contato conosco. Fico à disposição para ajudar diretamente no email [email protected]. Obrigado por testar o Flexify. Esperamos ter a oportunidade de mostrar o valor que o app pode oferecer.
Feb. 18, 2025
Muito prestativos para resolver o problema. Foi super rápido. Agradeço muito.
Nov. 25, 2024
The app works well. During our usage, we encountered some other issues, but the app's support team responded promptly and provided assistance multiple times to help us resolve them. The service quality is excellent. Special thanks to Aby for the outstanding support!