All reviews

Rating Breakdown

  • 5
    71% (196 ratings)
  • 4
    8% (21 ratings)
  • 3
    2% (6 ratings)
  • 2
    3% (8 ratings)
  • 1
    17% (47 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 12, 2023

Extremely friendly and helpful customer service - answered my questions directly and clearly and got my feed issues resolved within a day!

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

I've been using this app for about 6 weeks. Aby with customer support is terrific. They have assisted me in every way. I can't tell yet how it has impacted my store's traffic and will update my review with more information when available.

Using app

7 months

Total reviews

40

Average rating

4.7

5 / 5 Share

Dec. 21, 2022

App works as expected, when I had any issues or questions their support team was quick to respond, friendly and helpful.

Using app

Almost 3 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 20, 2022

The app is easy to handle and the support team is easy to reach. Flexify's quick support helped us to fix the minor issue within a day!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2022

Thank you for support, and great app. I recommend for everyone. Thank you for support, and great app. I recommend for everyone.

Using app

11 months

Total reviews

4

Average rating

3.0

5 / 5 Share

Sept. 28, 2022

High quality support. They want to help when u need support. Flexify is my fav app in shopify. A++++++

Using app

Over 2 years

Total reviews

24

Average rating

2.6

5 / 5 Share

June 14, 2022

We use Flexify to map Google product categories to Facebook in a supplemental feed, and it has worked perfectly in that regard. Flexify also provided quick and helpful customer service when we needed to troubleshoot an issue.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 13, 2022

Great customer support, special thanks to Aby for all her help with setting up Flexify, much appreciated!

Store

BAYBALA

Using app

Over 2 years

Total reviews

3

Average rating

5.0

1 / 5 Share

May 10, 2022

I am a business owner runnign ads on facebook. IF there is an issue with yoru commerce and catalog and you need help, flexify - only does email support and its one liner responses wasted days and still not resolved issue. NO ONE HAS TIME FOR THIS TYPE OF SUPPORT!!! Fix your support system - If you are runnign ads you will have issue with differnt catalog one shopify creates and this catalog flexify creates multiple errors and then then flexify will either drop a bomb on allthese things you need to do which you have noooo clue bc again im a business owner who has time to figure this #### out!!! get it together! They wont call you, wont do screen share with you, wont get on chat with you, theres no way you guys can communicate because they are not in teh same time zone as me (USA) and they i dont know. imagine that! i will change review rating when i get this fixed!!!

Using app

Over 1 year

Total reviews

13

Average rating

4.4

Developer Reply

Hi Vege Label, This is Daniel from Flexify. Sorry to hear you are having trouble. I hope we were able to help you in the meantime. Please do not hesitate to reach out if you have any further questions! 
[email protected]

5 / 5 Share

April 15, 2022

I use the free version of Flexify, it's easy to use and does everything I need to keep my Facebook products up to date. I started receiving an error reporting from Facebook and logged a query with Flexify, Aby replied promptly and offered suggestions to resolve the issue. It turned out to be a problem within my store, I corrected the issue and the feed was up and running again without errors. Great app and great service.

Using app

About 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

April 7, 2022

I think it is a very useful application Customer service is very good. I recommend them. Thanks!!!!!a

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

March 17, 2022

The app is very easy to use. I had a problem with a product attribute and Aby was super nice and helped to fix the issue. Recommended!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

Best feed app for Shopify ! I've try them all so don't waste your time. Moreover, the support team is nice and effective.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

Life safer. I work with a number of clients and have this app installed on all their Shopify websites. Easy to install, INCREDIBLE customer service and hands down the best app for FB product catalog integration. Facebook's always giving me issues on their platform and without this app it would take me months to get support from FB to fix it. Thank you so much for everything! If you want to tag products on IG or FB or run ads on Meta....you need this app.

Using app

About 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

easy to install, easy to use, and most important is the customer service is great ! Customer service team reply my email in 24hrs, which is very helpful !

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

The most underrated Shopify app. Flexify is a life saver when Facebook gives you issues with your product catalog/pixel integration, which it does quite often. We've had this app installed for 5 years now.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Flexify has been a seamless and affordable way to integrate our catalogue to Facebook and has saved us quite a headache. I love that there is a free plan with no obligation to sign up for a plan.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

Awesome app with great customer service! No need to use any other apps for Facebook or Google feeds, this one does it all.

Using app

Over 6 years

Total reviews

3

Average rating

5.0

1 / 5 Share

Oct. 20, 2021

I'm very upset with the customer support. With more complicated Shopify stores they cannot help very much as they continue to give generic advise that does not even apply to our catalog.

Store

2020AVE

Using app

Almost 2 years

Total reviews

10

Average rating

3.7

Developer Reply

Hi 2020AVE, This is Daniel from Flexify. Sorry to hear you are having trouble. I hope we were able to help you in the meantime. Please do not hesitate to reach out if you have any further questions! [email protected]

5 / 5 Share

Oct. 13, 2021

This app is working very well! the support team is so helpful and reacting fast! I really enjoy working with them! Thank you very much!

Using app

About 1 month

Total reviews

5

Average rating

5.0