All reviews

Rating Breakdown

  • 5
    71% (203 ratings)
  • 4
    7% (21 ratings)
  • 3
    2% (7 ratings)
  • 2
    3% (8 ratings)
  • 1
    16% (47 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 3, 2023

I've been very happy with Flexify, it is very intuitive and user-friendly. Great way to create a supplemental feed for our Facebook store, adding additional content that isn't provided by default through the Shopify/Facebook connection. Also, their customer support is TOP NOTCH - they helped me troubleshoot an issue with our Facebook product listings, and it turned out the problem wasn't even related to their app OR Shopify, it was caused by our Google Merchant Center app! But the Flexify rep identified the issue and provided me with a solution rather than simply referring me to Google. They deserve SIX stars just for that ;)

Using app

Over 4 years

Total reviews

2

Average rating

5.0

1 / 5 Share

March 3, 2023

Bom dia Minha nota seria 0 péssimo Este aplicativo não é possível a tradução em português o que dificulta,

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Loja Vizara, Thanks for your message. Although our app is not available in Portuguese, we are happy to help with any questions or issues. Email me directly at [email protected] if you need assistance, please.

5 / 5 Share

March 2, 2023

I'm so positively surprised about how well this app works. We are using it to sync all our products from Shopify to our Pinterest profile which is now showing as a brand store. It works SO well and it even syncs our ratings and reviews to Pinterest. I love that this app is free for up until 1000 products which is an added bonus. Also the customer support was incredible. I had emailed them about how I can sync to Pinterest and Aby replied so quickly and made it so easy for me. Thank you so much!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 1, 2023

This app works great and does exactly what it needs to do. Plus, their support team is amazing, very fast and super-helpful!

Using app

Over 5 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 20, 2023

Wonder! Your support system is Excellent. Easy to use Fast services Easy to generate feed URL

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 3, 2023

I didn't know how to use this app and create a catalog on the Facebook business manager, so I asked for help and sent them an email, but didn't get any response, unfortunately, my subscription is about to expire, so I had to delete this app :(

Using app

30 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Unfortunately, it seems that our attempts to reach out to you have been unsuccessful as your email address does not seem to be working. I would like to extend an invitation for you to reach out to me at [email protected] so that I can assist you in any way possible.

5 / 5 Share

Feb. 1, 2023

support was super helpful. responded quickly, followed up promptly after things were brought to email.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2023

An incredible app we've been using for almost 4 years now and fit our needs perfectly. Thank you guys!

Store

Kewlioo

Using app

Over 5 years

Total reviews

27

Average rating

4.8

5 / 5 Share

Jan. 12, 2023

Extremely friendly and helpful customer service - answered my questions directly and clearly and got my feed issues resolved within a day!

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

I've been using this app for about 6 weeks. Aby with customer support is terrific. They have assisted me in every way. I can't tell yet how it has impacted my store's traffic and will update my review with more information when available.

Using app

7 months

Total reviews

40

Average rating

4.7

5 / 5 Share

Dec. 21, 2022

App works as expected, when I had any issues or questions their support team was quick to respond, friendly and helpful.

Using app

Almost 3 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 20, 2022

The app is easy to handle and the support team is easy to reach. Flexify's quick support helped us to fix the minor issue within a day!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2022

Thank you for support, and great app. I recommend for everyone. Thank you for support, and great app. I recommend for everyone.

Using app

11 months

Total reviews

4

Average rating

3.0

5 / 5 Share

Sept. 28, 2022

High quality support. They want to help when u need support. Flexify is my fav app in shopify. A++++++

Using app

Over 2 years

Total reviews

24

Average rating

2.6

5 / 5 Share

June 14, 2022

We use Flexify to map Google product categories to Facebook in a supplemental feed, and it has worked perfectly in that regard. Flexify also provided quick and helpful customer service when we needed to troubleshoot an issue.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 13, 2022

Great customer support, special thanks to Aby for all her help with setting up Flexify, much appreciated!

Store

BAYBALA

Using app

Over 2 years

Total reviews

3

Average rating

5.0

1 / 5 Share

May 10, 2022

I am a business owner runnign ads on facebook. IF there is an issue with yoru commerce and catalog and you need help, flexify - only does email support and its one liner responses wasted days and still not resolved issue. NO ONE HAS TIME FOR THIS TYPE OF SUPPORT!!! Fix your support system - If you are runnign ads you will have issue with differnt catalog one shopify creates and this catalog flexify creates multiple errors and then then flexify will either drop a bomb on allthese things you need to do which you have noooo clue bc again im a business owner who has time to figure this #### out!!! get it together! They wont call you, wont do screen share with you, wont get on chat with you, theres no way you guys can communicate because they are not in teh same time zone as me (USA) and they i dont know. imagine that! i will change review rating when i get this fixed!!!

Using app

Over 1 year

Total reviews

13

Average rating

4.4

Developer Reply

Hi Vege Label, This is Daniel from Flexify. Sorry to hear you are having trouble. I hope we were able to help you in the meantime. Please do not hesitate to reach out if you have any further questions! 
[email protected]

5 / 5 Share

April 15, 2022

I use the free version of Flexify, it's easy to use and does everything I need to keep my Facebook products up to date. I started receiving an error reporting from Facebook and logged a query with Flexify, Aby replied promptly and offered suggestions to resolve the issue. It turned out to be a problem within my store, I corrected the issue and the feed was up and running again without errors. Great app and great service.

Using app

About 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

April 7, 2022

I think it is a very useful application Customer service is very good. I recommend them. Thanks!!!!!a

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

March 17, 2022

The app is very easy to use. I had a problem with a product attribute and Aby was super nice and helped to fix the issue. Recommended!

Using app

6 months

Total reviews

4

Average rating

5.0