All reviews

Rating Breakdown

  • 5
    71% (198 ratings)
  • 4
    8% (21 ratings)
  • 3
    2% (6 ratings)
  • 2
    3% (8 ratings)
  • 1
    17% (47 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Oct. 20, 2021

I'm very upset with the customer support. With more complicated Shopify stores they cannot help very much as they continue to give generic advise that does not even apply to our catalog.

Store

2020AVE

Using app

Almost 2 years

Total reviews

10

Average rating

3.7

Developer Reply

Hi 2020AVE, This is Daniel from Flexify. Sorry to hear you are having trouble. I hope we were able to help you in the meantime. Please do not hesitate to reach out if you have any further questions! [email protected]

5 / 5 Share

Oct. 13, 2021

This app is working very well! the support team is so helpful and reacting fast! I really enjoy working with them! Thank you very much!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

If you need a fast and easy way to setup your FB product feed, this is it. Zero issues. Support was super helpful when I had a few questions unique to my setup.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

A great app which solved our problem as the default facebook feed from Shopify didn't meet our needs in terms of multi-currency and other customisations. Support is also friendly and fast!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

Great app with awesome support. I had an issue with the product feed and they were able to solve it quickly.

Store

Nectar

Using app

Over 4 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

Great app that does what it advertises. Customizable to most needs on the free plan, and great customer support.

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 10, 2021

One of the greatest support experience I ever had while working with Shopify apps. Very fast and helpful answers, with the best and very detailed documentation. Very recommended.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2021

Great functionality, easy to use and great support. Makes a hard job a lot easier and streamlined. Highly recommend

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2021

Good app and very responsive support! I would recommend using this App to create a catalog. I enjoy the fact that we can add multiple languages in our catalog making it very convenient for us to use.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2021

This app provides a service that I cannot find elsewhere. It WORKS! Finding it has saved me quite a bit of frustration around trying to optimize my data feeds. Do recommend.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2021

This is a fantastic tool to integrate and manage your Facebook feed. The support is exceptional - they answer questions in a friendly, straightforward and efficient manner. I highly recommend this app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2021

Absolutely an amazing tool if you are looking to mange your own product feeds rather than the official integrations. Outstanding and speedy support, super friendly and helpful! Thank you guys!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

June 28, 2021

Great customer support! I had an issue with my shop and the support quickly responded and fixed it. Best part is that all this happened in the weekend!

Store

LEAJECT

Using app

3 months

Total reviews

3

Average rating

5.0

2 / 5 Share

June 21, 2021

I was using the paid version of the app for a while and it was ok then all of a sudden it stopped working. Lost everything, support has been really poor since

Using app

Over 1 year

Total reviews

2

Average rating

1.5

5 / 5 Share

May 4, 2021

i used this app to help set up my catalog on facebook. the support for this app is top notch and love how much they are willing to help with what they can.

Using app

Almost 3 years

Total reviews

6

Average rating

3.5

5 / 5 Share

May 4, 2021

Flexify is a super easy-to-use app that builds our Facebook Product Feed. It comes with everything you need to get your products live on Facebook Ads. Support is also extremely helpful & responsive, Aby solved our problem within minutes of me reaching out and even followed up the next week to check in on how we were doing! Really cost effective with sensible pricing options too!

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 4, 2021

This app is a must-have if you advertise on Facebook. It's so accurate, time-saving, and easy to use. It solves a BIG problem for my business. Apart from its usefulness, their support is EXCEPTIONAL. They went through my account, helped me set it up, and clarified all the things. Thank you a lot guys!

Store

Hypuff

Using app

2 months

Total reviews

12

Average rating

4.7

1 / 5 Share

April 21, 2021

so frustrating!!! Each time I try and reach out I get a copy and paste answer. Somehow facebook merged an old store with my new store and I got this app to replace my product feed. Now I have to manually go in and redo all of the categories for the THIRD time. Facebook has rejected my products and my ads are suffering for it. I purchased this so I wouldn't have to go through all of my products one by one, and now I have to do it anyway. Even after creating the file in Flexify all of my old products are still in my feed, even though i chose to REPLACE my feed. What a mess!! And right before Mothers Day. SMH

Using app

16 days

Total reviews

5

Average rating

4.2

Developer Reply

Hi Olive Branch Farmhouse, This is Daniel from Flexify. Sorry to hear you are having trouble. I hope I was able to help you in the meantime. Please do not hesitate to reach out if you have any further questions! [email protected]

5 / 5 Share

March 29, 2021

We use Flexify to help organise our Facebook shop. It's very easy to use and the support is quick and friendly. Highly recommend.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2021

I love this app. This is better than some paid apps. I would recommend this to people with a low budget.

Using app

About 1 month

Total reviews

7

Average rating

4.9