Flexify: Facebook Product Feed
Improve Facebook/Insta performance by optimizing product data
Rating
4.2
feedback
286
chart
#245
All reviews
Rating Breakdown
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Nov. 14, 2024
We started using Flexify because it allows us to use a different image (and aspect ratio) for our products than those used on Shopify. Now, we also use the market and language feeds. They integrate perfectly with our commerce manager and the ads we are running. Thanks to Aby for your great help and support along the way!
Oct. 28, 2024
Setup was easy, and now my product info—prices, availability, everything—stays accurate on Facebook without any extra work. Since using it, I’ve seen more traffic from Facebook and even some extra sales.
Oct. 17, 2024
I have been using Flexify for more than a year now and I have to admit they have an immaculate support system. Whenever I was lost for direction or faced any issue they were quick to resolve it right away. I would highly recommend this app for people who want to sale their product catalogue from shopify on meta platform.
Oct. 9, 2024
The app meets my needs, and the customer service is very patient and helped me resolve the issue.
July 31, 2024
I installed the app and tried by my own to create a new language feed on Facebook. Unfortunatelly i faced issues and i could't finish the set up. I got really frustared until the team helped me out. Aby, the contact person was a professionist, very friendly and really helpful. I received guidance step by step with photos , screenshots and knowledgebase articles and within 1 day she managed to solve my problem. I recommend this app and in the future i will try the google feed also ! :)
June 30, 2024
The app offers a free version for up to 1000 products, making it affordable for smaller businesses.
June 19, 2024
This app works fine. Their customer service is very responsive and resolves issues efficiently.
May 28, 2024
the app works great. it's cheap and works exactly as described. Aby their customer support was really helpful with my questions
May 22, 2024
Aplicativo excelente! Se precisar de suporte eles estão prontos para ajudar!
March 9, 2024
Está com algum problema com os cookies não importa em qual computador eu tente abrir nunca consigo, se consigo funcionar por alguns minutos mas logo depois falha e não tem santo que faça dar certo. No mais o app é perfeito porém é necessário resolver essa questão.
Hi IMPERYTUS, Thanks for letting us know about the session issue! We've identified the culprit (session token expiry) and implemented a fix. If you experience any further issues, please let me know. [email protected]
Jan. 8, 2024
The app works fine for what it is intended for. Their team went above and beyond to help me arrive to a solution that their app was not meant / designed for. More than the app, grateful for their support and time!
Nov. 21, 2023
Nice app for generating a Facebook catalogue feed. Mr. Aby answered fast and correct!
Nov. 3, 2023
Probably the best app for generating a Facebook catalogue feed. Easy to understand and it even has a quality check. Moreover, it's free!
Oct. 23, 2023
Paid for the syncing to FB service for years from these guys. Shopify made it a free option. Flexify stopped syncing. They didnt notify me as per my settings. They wouldnt answer support emails. Poor actions
Hey, Dominik here, Founder and CEO of Flexify. We believe that your problem is caused by a misconfiguration that happened when your meta product catalog was first set up – which was not done via Flexify. Why the issue popped up now, years later: Meta suddenly started enforcing correct username/password settings on data sources. They now reject feeds with inapplicable username/password settings. You should have gotten an email from Meta/Facebook notifying you about the issue. Unfortunately, there is nothing we can do on our end. We can neither prevent, detect, nor fix the issue for you. But we have tried to reach you several times with instructions on how to resolve the situation. All feeds have been and are being generated without disruption. Know that we want to assist you in any way we can. Just reply to any of the messages we sent you and we will jump right on it.
Oct. 25, 2023
The customer service of the agent named "Aby" was horrible. This guy didn't comprehend my inquiry but insisted that it was me who didn't understand it. Also, his attitude was very rude. He literally said, "We are unable to provide comprehensive education on our app's specifics." How dare he say he can't provide "education" to me? Definitely a low I.Q. individual.
Dominik here, Founder and CEO. This is an interesting case for me. I reviewed every one of the many emails that were sent. My response to you: I'm absolutely shocked and appalled by the content of your messages that I read in our helpdesk. I'm exceptionally proud of how Aby handled this situation, especially in the face of all the abusive and explicit language that you directed at her. To be honest, when I look at the incoherent stream of slurs you've written there, I'm genuinely surprised that you managed to construct complete sentences for the sake of this review. You used only minor personal insults and refrained from resorting to profanity. So, kudos, I guess. For other readers: I see how, without context, the sentence "we are unable to provide comprehensive education on our app's specifics" can appear poorly worded. However, within the context of those messages, this sentence is a remarkable testament to Aby's self-control and her commitment to nonviolent communication. We always provide assistance. Even in cases where it's only loosely connected to our service, we go out of our way to help. Our mission is to provide you with tools that have the same power as super-expensive professional agency tools, but without the fluff and at a fraction of the cost. But this means things can get complicated and frustrating at times – there might be new concepts to learn and processes to apply. It's a natural part of stepping up the game. Fear not, we are here to help – you just have to let us ;-)
June 7, 2023
Poor information on integrating with FB Shops - leading to massive issues with the Shops platform. Need more information on setting up stores with variants and the communication between Shopify / FB / Google feeds. However, once up and running this app has a ton of useful functionality
Hi Sunday Swagger, We are glad you successfully navigated through the process of building a high-performance ad setup. We are also pleased to know that you can now benefit from the actual features that will make your setup more effective. We understand that assembling all the pieces during the initial setup can be a very frustrating experience, and we have heard your request for additional guidance loud and clear. Please be assured that we provide personalized email support in any case.