All reviews

Rating Breakdown

  • 5
    54% (2,089 ratings)
  • 4
    12% (453 ratings)
  • 3
    7% (256 ratings)
  • 2
    4% (161 ratings)
  • 1
    24% (925 ratings)

Reviews with Text

  • 74% (2,891)
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1 / 5 Share

Aug. 4, 2025

Using app

7 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 4, 2025

Using app

8 months

Total reviews

5

Average rating

4.0

3 / 5 Share

July 31, 2025

it didnt allow me to sync with my biz account, i had to do this work around to get it to sync. anyway before that i was chatting with meta pro team for over an hour. they couldnt figure it out, and so they came up with the lamest explanation: YOU HAVE DOG PICTURES on ur account, so it was flagged by the meta system as selling animal and animal parts online which is against meta policy. you will have to remove all animals from ur pictures. lolol.. i kid you not, the meta support team is so lame. i figured it out myself.

Using app

9 months

Total reviews

1

Average rating

3.0

1 / 5 Share

July 28, 2025

Pour l'instant une étoile les produits ne sont pas visibles sur Facebook et Instagram très compliquer a paramétrer franchement vraiment déçu

Using app

11 days

Total reviews

1

Average rating

1.0

5 / 5 Share

July 28, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

July 28, 2025

Meta will tell you that you have to speak to Shopify for any issues with their app. Complete joke and waste of time.

Using app

Over 3 years

Total reviews

10

Average rating

4.6

1 / 5 Share

July 25, 2025

Using app

3 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

July 24, 2025

TERRIBLE experience. The app won't let me connect my pixel, and support has been no help at all — they just told me to contact Shopify, which is ridiculous considering it's their app and their pixel. I'm stuck with no fix, and no one is taking responsibility.

Using app

5 months

Total reviews

7

Average rating

3.0

1 / 5 Share

July 24, 2025

Useless in Portugal wont work with the shop or activate useless

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

July 23, 2025

Store

LOOMÈ

Using app

About 5 hours

Total reviews

1

Average rating

5.0

2 / 5 Share

July 22, 2025

Works 25% of the time, God forbid you try to update the app or unninstall it, it completly breaks. For such a big company like Meta to put out such a shitty product, it's insane. Afterall Meta is not reknown for it's qulaity prowess.

Using app

10 months

Total reviews

1

Average rating

2.0

5 / 5 Share

July 20, 2025

Store

Zahar

Using app

About 1 month

Total reviews

3

Average rating

5.0

1 / 5 Share

July 19, 2025

The whole process is non-intuitive, streamlined and logical. It is a mine field. Profit seems your only directive. Making set up easy to create more profit for you and help others seems a mere after thought, unfortunately !

Using app

16 days

Total reviews

3

Average rating

3.7

1 / 5 Share

July 19, 2025

not working very well

Using app

Over 6 years

Total reviews

20

Average rating

2.9

1 / 5 Share

July 18, 2025

Very bad App, it didn't work properly and it wasted my lots of time and money. This is no. 1 App to waste your time and money. And Facebook doesn't refund your Ads money which didn't give you any results due to pixel not working properly.

Store

My Store

Using app

--

5 / 5 Share

July 18, 2025

good service

Using app

About 10 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

WOh Amazing App

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 17, 2025

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

July 16, 2025

I’m facing an issue with the Facebook & Instagram application. I recently noticed that after installing it, there is no option to reconnect an existing catalog. The app automatically creates a new catalog instead. Please add an option to connect or assign an existing catalog during setup. This feature is essential for those who already have a catalog set up.

Using app

Over 4 years

Total reviews

9

Average rating

4.6

3 / 5 Share

July 15, 2025

Using app

Over 1 year

Total reviews

3

Average rating

3.3