Facebook & Instagram

Es brutal esta herramienta

I was first able to update the shop, but then it said I don't have access. I can't actually see the store on my FB or Instagram page. When I searched items to update the shop (when I had access) it couldn't find my collections or products so I had to search them manually. Needs simplifying.

My personal account is suspended for some unknown reason, and there is no way for me to learn the reason, or remedy the situation. TERRIBLE

ok

ottima, intuitiva e immediata la configurazione!

As a small business owner trying to navigate Meta's ecosystem, I'm beyond frustrated with the confusing maze of platforms, poor customer support, and lack of basic functionality. Here’s a breakdown of why Meta is absolutely failing at providing a coherent experience: Too Many Platforms, Too Little Logic I’m trying to use Meta Business, Meta Commerce, Instagram, and Facebook—all of which are supposed to be connected. But why do I need to juggle so many separate programs to manage everything? Nothing makes sense. You'd think with all these accounts supposedly linked, the whole point would be to simplify things. But no. Instead, it's a mess of overlapping functions and repeated logins. I have to constantly hop between platforms just to get basic tasks done. I would love to hear the reasoning behind this decision—was it discussed in a meeting or did it just happen because... why not? Seriously, how is this supposed to be more efficient? It’s mind-boggling. I’m the Owner, But I Don’t Have Access?! I’m the OWNER of my business, but for some reason, I don’t have full access to manage my own accounts. WHY?!! Why is it that I, the person with the most responsibility and oversight, can’t do basic things like edit my shop or add products? What’s going on over there, Meta? Are you actively trying to make this harder for people like me to succeed? Ridiculous. Where Did All the Support Go? I’ve been running into constant issues, and when I try to get help, I’m met with a bot or an agent who can’t actually help me. It’s always the same: "Can’t process this request." Well, if you’ve fired all your customer service agents, do you at least have some bots that work? Because right now, your system is just an endless loop of frustration with no real solutions. Do you even have coders left to fix these things, or are they all gone too? WHY?? Email Verification: Seriously?! Email verification doesn’t even work. I’m trying to verify my account and keep getting an error message. It’s 2024, and we’re still dealing with issues like this? How is this acceptable for a company of Meta's size? Come on, guys, fix the basics. No Access to Shop – How Am I Supposed to Run My Business? So, I can’t add products, I can’t edit my shop, and I can’t even tag my products in posts. No access. Again. I’m losing business because of this, and it feels like no one at Meta cares. I can't run an online shop if I can’t even manage the most basic things. Less Money, WAY More Problems Meta has made it clear that its priority is not its users. Between the broken features, lack of support, and overall chaos, I’m spending more time fixing problems than actually running my business. It’s costing me time, money, and sanity. All I can say is: fewer features, better features, Meta. Less really is more. If you're looking for a seamless experience to run your business, do NOT rely on Meta. At this point, the platform feels like it’s designed to frustrate, confuse, and waste your time. I really hope someone at Meta is paying attention—because this is not working.

perfect blend

excelente

Rubbish, complicated, spent hours setting up the shop and nothing works. Utter waste of time.

etwas kompliziert

best

Ich bin mit der Einrichtung nicht wirklich zufrieden, die Überprüfung zeigt mir ständig Fehler an die nicht richtig Erklärt bez. hingewiesen sind worum es sich Handelt. Zusätzlich gestaltet sich die Instagram Einrichtung sehr schwierig, nach meheren versuchen wurde erst die Email Akzeptiert. Im Hilfe Bereich würde ich mir mehr Kontakt wünschen. MfG Thorsten