Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.7
feedback
4,141
chart
#184
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Oct. 19, 2024
Oct. 17, 2024
Oct. 16, 2024
My facebook and instagram shops are disconnected and verified way more than 2 days ago
Jan. 15, 2025
For a $trillion company this is one of the worst apps i have ever dealt with. UPDATE- Looks like Shopify and Meta auto-synced all discount codes to FB Shops- so all of your Loyalty codes, etc got synced to Meta Shops - why would anyone in either dev team do that? Support is non existent, chat is terrible - either they do not know what is going on or they send you a Help page link. Simply put this Meta channel will not work with products that have multiple variants - like size AND color - unless you have a unique url for EVERY option If you use an app like Globo to set up color options it will not be recognized by FB or IG shops - so i would not bother. Also you will miss out on proper on site messaging like popups, cross sells, email collection, etc It was a massive waste of time for me and we ended up with lots of orders for bracelets of a certain size but no leather color - so no way to know what to ship. Truly shocking that Meta would outsource support to India or wherever - what are they copying Amazon??
Oct. 16, 2024
Terrible experience. I have sent a dozen of documents to verify my company but it did not work yet...