Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.7
feedback
4,142
chart
#372
All reviews
Review RSS Feed
Jan. 17, 2024
No customer support from Meta to resolve the issue, its just ridiculous how such a big company can not have a straight forward option to connect to customer support
Using app
About 3 years
Total reviews
1
Average rating
1.0
Hi There! Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience. Thank you, Meta Support
Jan. 16, 2024
Excited to get started selling on these platforms! META was very helpful getting me set up!
Hi there! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, Meta Support
Jan. 15, 2024
Bad app, I can not reconnect my exsited catalog when I disconnect. When re-connect, it generate a new catalog. So stupid app.
Hi There! Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience. Thank you, Meta Support
Jan. 14, 2024
Facebook algorithm blocked my domain and there’s no way for me to connect my business and no humans I can speak to
Hi There! Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience. Thank you, Meta Support
Jan. 14, 2024
Using app
10 months
Total reviews
1
Average rating
5.0
Hi There! Thank you for taking time to leave a review.We appreciate hearing from our customers! Thank you, Meta Support
Jan. 13, 2024
Hi There! Thank you for taking time to leave a review.We appreciate hearing from our customers! Thank you, Meta Support
Jan. 13, 2024
It an Excellent platform to expose your business! we are very satisfied.
Hi There! Thank you for taking time to leave a review.We appreciate hearing from our customers! Thank you, Meta Support
Jan. 12, 2024
It's easy and flawless, it combines the advantages of Meta and Instagram in a single app beside providing on app customer check out.
Hi there, Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, Meta Support
Jan. 12, 2024
So far the integration with Shopify has been good, a little confusion on the verification steps, but the recommended was for sure the easiest.
Hi There! Thank you for taking time to leave a review.We appreciate hearing from our customers! Thank you, Meta Support
Jan. 11, 2024
great
Hi There! Thank you for taking time to leave a review. We appreciate hearing from our customers! Thank you, Meta Support
Jan. 12, 2024
Hi The link you shared is not a support page —------- The support team in Philippine is a nightmare to work with All reply is just copy paste at one occasion they asked for something we just shared We wasted so much time back and forth with them but got absolutely nowhere We asked them for a quick video call to fix some issues they asked for information which we provided they then asked for our contact number for the call which we we provide they then close the ticket!! Several time they just closed the ticket replying to you but with no solution A complete waste of time
Hi There, Thank you for taking time to leave a review with detailed feedback and apologize for your experience so far with us! Please contact our Business Support team via this link if we can be of further assistance to you: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram We'll be sure to follow up with you directly and ensure you have the best possible experience. Thank you, Meta Support
Jan. 8, 2024
easy to use
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, Meta Support
Jan. 8, 2024
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, Meta Support
Jan. 5, 2024
Hi There! Thank you for taking time to leave a review. We appreciate hearing from our customers! Thank you, Meta Support
Jan. 5, 2024
Hi, i have a big problem with this app. Whit this app my FBpixel collect events only if my shop is setting on the defaul domain. If I set the shop to use my own activity domain (a third party domain), the pixel stop collect event. Anyone can help me? I tried to install/reinstall/clean business manager/verify domain/eliminate cookie banner. Nothing worked. I'm disheartened.
Hi There, Thank you for taking time to leave a review with detailed feedback! Please contact our Business Support team via this link if we can be of further assistance to you: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram We'll be sure to follow up with you directly and ensure you have the best possible experience. Thank you, Meta Support
Jan. 4, 2024
If you are in the UK don't waste your time - its no longer supported at all - you can set it all up in Shopify and on Facebook, but the shop itself will never show. Something to do with our privacy laws. Wasted so much time on this. Just add a disclaimer to the app or better still Shopify - don't make it available to our region?
Hi There, Thank you for taking time to leave a review with detailed feedback! Please contact our Business Support team via this link if we can be of further assistance to you: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram We'll be sure to follow up with you directly and ensure you have the best possible experience. Thank you, Meta Support
Dec. 31, 2023
aucun de mes articles professionnels éligible n'est présent sur Facebook, je dois revoir mes annonces de produits et m'assurer qu'elles répondent aux critères d'éligibilité Pouvez vous m'aider et vérifier vos produits?
Salut, Merci d'avoir pris le temps de laisser un avis! Veuillez contacter notre équipe d'assistance aux entreprises via ce lien afin que nous puissions vous aider davantage : https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram Nous ne manquerons pas de vous contacter directement et de veiller à ce que vous ayez la meilleure expérience possible. Merci, Méta Support
Dec. 31, 2023
Great App!
Hi There! Thank you for taking time to leave a review. We appreciate hearing from our customers! Thank you, Meta Support
Dec. 30, 2023
Hi There! Thank you for taking time to leave a review. We appreciate hearing from our customers! Thank you, Meta Support
Jan. 5, 2024
I enjoy all of your products. I enjoyed sharing and reposting inspirational posts. Thank you for these great platforms!
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, Meta Support