Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.5
feedback
3,894
chart
#321
All reviews
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April 30, 2021
I have never in my life experienced more issues with a company than I have when dealing with Facebook and Facebook ads. The new Shopify integrations have been nothing but trouble since they launched. Currently, I am unable to successfully link my Facebook business manager and pixel. Shopify support tried to help but it is a Facebook issue. And of course, Facebook support is no help as usual... Very frustrating. Wish you could just copy and paste your pixel like back in the day. Typical Facebook, making everything 100 times more complicated than it needs to be....
April 20, 2021
Cant connect my shop with the fb button.....all things doesnt work which they said i should do....i dont get it why its so complicated to connect a facebook button to ur shop.... i have no time for stuff like this and now they tell me i should contact facebook...
April 18, 2021
I created a Facebook account with real name and all correct information to use it with Shopify app. This is my first time on Facebook. Just after making the setup with Shopify app my Facebook account was locked forever. I did nothing wrong or bad since I didn't even had time to use my account. I already tried all available facebook forms for reviewing my case, I sent them pictures and identity cards...etc. Now, I am banned for ever and reviewing again is impossible. contacting Shopify support they suggest I contact facebook.. I told them I cannot contact Facebook because I don't have access to my account. they send me back the same story again asking me to login to my account and use the chat... not working for me.
April 16, 2021
Unable to connect to Facebook properly. Useless app as it has been like this for a long time. I don't know if Shopify will fix it at all.
April 15, 2021
Shopify works amazing with thier app but they are Unavailable for our region while some people used VPN to access thier service
April 12, 2021
Wonderful app! Great for my business. I am growing be leaps and bounds each and every month. Gonna be doing this full time soon.
April 12, 2021
I use this app since I advertise more on Facebook and Instagram. I think right now, the app is getting better, but they're still room for improvement.
April 11, 2021
i will tell you more afted i have used the app for some months. At now it's easy to install. I hope it will help me to grow my biz
April 11, 2021
Easy and fast. I am so happy that we can do this instantly unlike other channels which are labourious and slow. Working at the speed of business
April 10, 2021
I used this app to draw more customers to my store. So, it is good that I am able to connect to people whom I do not know thru this app. It adds another dimension to my store.
April 9, 2021
I used this app to help my e-commerce, because now a days is really important to conect all the channels .
April 9, 2021
Tried to connect my facebook account it locked facebook i now have no facebook and have lost access to my business page cant contact facebook so have lost all my photos of my children , friends , wedding pictures, priceless memories the lot , absolutely gutted. opened a support ticket with shopify and no one ever got back to me
April 9, 2021
Nach ein paar Schwierigkeiten am Anfang sind wir nun komplett durch und alles läuft, super Service, sehr nett
April 9, 2021
great and quick integration, only issue are the policies blocking certain items we sell on our store
April 8, 2021
Ahora se hace más fácil la instalación pero aún me da error en Facebook e Instagram. Ya escribí espero respuesta. Gracias
April 8, 2021
Vielä ei ole kertynyt suurta kokemusta tästä appista, mutta toivottavasti tämä auttaa verkkokaupan tuotteiden myynnissä.
April 7, 2021
So far the app is very easy to use, I followed the instruction and have my shop connected with Facebook.
April 7, 2021
Helps to promote site better and in a more structured way. The promotion of paid ads is easier with this kind of tool
April 7, 2021
Good app. Easier to use. Connects to accounts by a click, faster and better for website mobile users.
Thanks for sharing your feedback! We appreciate the kind review. I’ve sent out an email to you and would love to hear more about your goals for the app and assist in anyway that I can. I look forward to your reply! - Jamilah, Shopify Support
April 6, 2021
Initial set up of Facebook Business account was easy. Step by step directions were easy to follow. Hope the rest of the designing is as intuitive.