All reviews

Rating Breakdown

  • 5
    56% (2,312 ratings)
  • 4
    12% (501 ratings)
  • 3
    7% (275 ratings)
  • 2
    4% (157 ratings)
  • 1
    22% (901 ratings)

Reviews with Text

  • 73% (3,007)
Review RSS Feed Review RSS Feed

1 / 5 Share

April 18, 2021

I created a Facebook account with real name and all correct information to use it with Shopify app. This is my first time on Facebook. Just after making the setup with Shopify app my Facebook account was locked forever. I did nothing wrong or bad since I didn't even had time to use my account. I already tried all available facebook forms for reviewing my case, I sent them pictures and identity cards...etc. Now, I am banned for ever and reviewing again is impossible. contacting Shopify support they suggest I contact facebook.. I told them I cannot contact Facebook because I don't have access to my account. they send me back the same story again asking me to login to my account and use the chat... not working for me.

Using app

8 days

Total reviews

1

Average rating

1.0

1 / 5 Share

April 16, 2021

Unable to connect to Facebook properly. Useless app as it has been like this for a long time. I don't know if Shopify will fix it at all.

Using app

3 months

Total reviews

2

Average rating

3.0

3 / 5 Share

April 15, 2021

Shopify works amazing with thier app but they are Unavailable for our region while some people used VPN to access thier service

Using app

7 days

Total reviews

1

Average rating

3.0

5 / 5 Share

April 12, 2021

Wonderful app! Great for my business. I am growing be leaps and bounds each and every month. Gonna be doing this full time soon.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2021

i will tell you more afted i have used the app for some months. At now it's easy to install. I hope it will help me to grow my biz

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2021

Easy and fast. I am so happy that we can do this instantly unlike other channels which are labourious and slow. Working at the speed of business

Using app

25 minutes

Total reviews

3

Average rating

5.0

4 / 5 Share

April 10, 2021

I used this app to draw more customers to my store. So, it is good that I am able to connect to people whom I do not know thru this app. It adds another dimension to my store.

Using app

5 months

Total reviews

1

Average rating

4.0

3 / 5 Share

April 9, 2021

I used this app to help my e-commerce, because now a days is really important to conect all the channels .

Using app

9 months

Total reviews

1

Average rating

3.0

1 / 5 Share

April 9, 2021

Tried to connect my facebook account it locked facebook i now have no facebook and have lost access to my business page cant contact facebook so have lost all my photos of my children , friends , wedding pictures, priceless memories the lot , absolutely gutted. opened a support ticket with shopify and no one ever got back to me

Using app

About 2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

April 9, 2021

Nach ein paar Schwierigkeiten am Anfang sind wir nun komplett durch und alles läuft, super Service, sehr nett

Using app

7 months

Total reviews

3

Average rating

5.0

4 / 5 Share

April 9, 2021

great and quick integration, only issue are the policies blocking certain items we sell on our store

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 8, 2021

Connecting my shopify shop to face book was easy and quick. the catalog automatically uploaded. best!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2021

Ahora se hace más fácil la instalación pero aún me da error en Facebook e Instagram. Ya escribí espero respuesta. Gracias

Using app

8 months

Total reviews

2

Average rating

5.0

4 / 5 Share

April 8, 2021

Vielä ei ole kertynyt suurta kokemusta tästä appista, mutta toivottavasti tämä auttaa verkkokaupan tuotteiden myynnissä.

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 7, 2021

So far the app is very easy to use, I followed the instruction and have my shop connected with Facebook.

Using app

10 months

Total reviews

3

Average rating

5.0

3 / 5 Share

April 7, 2021

Helps to promote site better and in a more structured way. The promotion of paid ads is easier with this kind of tool

Using app

5 months

Total reviews

2

Average rating

3.5

2 / 5 Share

April 7, 2021

Good app. Easier to use. Connects to accounts by a click, faster and better for website mobile users.

Using app

5 minutes

Total reviews

1

Average rating

2.0

Developer Reply

Thanks for sharing your feedback! We appreciate the kind review. I’ve sent out an email to you and would love to hear more about your goals for the app and assist in anyway that I can. I look forward to your reply! - Jamilah, Shopify Support

5 / 5 Share

April 6, 2021

Initial set up of Facebook Business account was easy. Step by step directions were easy to follow. Hope the rest of the designing is as intuitive.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2021

I love how you can set up your own little advertisement and adjust it to share wherever you feel will best suit your needs and to whoever you feel will best benefit from your products. My business really took off after I started using Facebook marketing as my form of advertisement. I just love when I see all of the wonderful comments people leave for me. It is so easy to place an ad and once you do the response time is very fast. I have received great customer feedback from people I have met through my experiences on Facebook. Thank you Facebook!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2021

Enjoy using the Facebook app for my Shopify store. Easy to install and easy access to manage the store. Great App!

Using app

4 months

Total reviews

2

Average rating

5.0