All reviews

Rating Breakdown

  • 5
    54% (2,095 ratings)
  • 4
    12% (456 ratings)
  • 3
    7% (257 ratings)
  • 2
    4% (162 ratings)
  • 1
    24% (924 ratings)

Reviews with Text

  • 74% (2,896)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 14, 2020

Its new app so I can't say much but it works fine. Old one worked fine as well I don't know why we had to move to new one but I always welcome new upgrades, hope this one will have more useful features in future...

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2020

Please launch Instagram Shop for Pakistan soon. I love the Facebook Shop Thoroughly. Just want Instagram shop now.

Using app

3 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Dec. 13, 2020

Since I updated the old version literally NOTHING is working anymore, or at least I am not understanding how to everything is working. Not that I ever used Fb too much. Everything is messy, I never liked it for my business and decided to never use it. I just use Fb in order to have access to my business account on Instagram and their product tagging. Anyway, I had to update the old Fb Shop app with the new one, and since then the Shopify Product Catalog is not updating the new items I am uploading on my website. And what is even weirder is that the bulk editor in the Fb app of Shopify shows instead all the new products I am currently uploading. It's been 4 days now. I went through every forum on the internet about the topic, and sorted out nothing. Frustrating to say the least. I cannot post any of the new products on Instagram cause there's no way of tagging them. I honestly cannot believe they still don't have a customer service dedicated to business accounts at Facebook and they just let us go browsing the internet hoping to find something to sort everything out.

Using app

16 days

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for sharing your feedback! That definitely sounds frustrating! On that note, I'd love to help as much as I can from our end. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

5 / 5 Share

Dec. 12, 2020

It took me some time to finally figure it out and accurately install and enable it (a couple of weeks), but BY THE GRACE OF GOD I did get it eventually and it feels so great!

Using app

10 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 12, 2020

Still learning and its easy but getting there. Just learning as much as I can sometime I get stuck but I use the search. Kind still learning like I said. Enjoy the simplicity of it.

Using app

About 2 months

Total reviews

1

Average rating

4.0

1 / 5 Share

Dec. 12, 2020

Instagram works :/ facebook doesn't and I cant find a solution to my problem anywhere - it says my page hasn't been approved due to their criteria however I have gone over that a million times and trying to request a review however there is nowhere to request this review it isn't showing any products all of the links say that all is ok I have verified EVERYTHING I have emailed for help I have spent HOURS on this - HELP!!

Using app

9 months

Total reviews

9

Average rating

4.6

Developer Reply

Thanks for sharing your feedback! That definitely sounds frustrating. I'd be happy to help point you in the right direction to get that review started. I’ve sent out to an email to you and hope to back from you soon. - Abdalla, Shopify Support

4 / 5 Share

Feb. 7, 2021

It was a little confusing when it came to the different accounts needed to set up the channel. The ad (Instagram) account is one of the examples.

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 11, 2020

Easy to set up once you have your product in your Shopify store. If you want to "customize" your FB/Instragam Shop, that takes time and you have to do that yourself (create collections and customize your FB Shop), otherwise, as long as you have the sales channel checked in your listing, it auto-populates. The only pain for a time was getting it to connect for Facebook Marketing (connecting the ad account)

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

Esta aplicación esta creada de una forma intuitiva para los usuarios nuevos y muy completa para los avanzados

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

I love using facebook and shopify. they are super easy to use and compliment one another. I appreciate all the hard work.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

I have enjoyed the set up of our account with Facebook/Instagram. It has been very straight forward! Cheers to a better business : )

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 11, 2020

I used this app to set up my shop on Facebook I used this app to set up my shop on Facebook I used this app to set up my shop on Facebook

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 11, 2020

Top Tool and Support. Really easy and common guideline to setup a professional business website. Thanks

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

good and easy to use. No bugs. Recommend if you want to do ads on Facebook and Instagram. Because it can automatically syn your products to your pages.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

I used this App to help me set up everything and it was great. Easy and fast. Highly recommend it. Now lets hope it works as good.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

It was easy to navigate and clear to set up. I look forward to using it to increase sales on my shop and rock out in 2021

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

Thank you for making this easy and powerful. A direct connection to facebook CAPI is a much-needed solution. I was about to pull the switch on enabling a google cloud server and GTM to accomplish this -- but if Shopify can make the CAPI a one-click setup, you've greatly simplified this. Thank you.

Using app

Over 1 year

Total reviews

17

Average rating

4.8

5 / 5 Share

Dec. 10, 2020

Facebook is a online shopping no. 1. Business Growth in facebook. The Customer is online purchas. ok

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

We love Facebook. Facebook is so easy to use and so fun to share. The links are easy to set up and the automation is incredible.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

I like this app to facilitate online shopping for my clients, it seems user friendly to reach a seamless and satisfactory experience.

Using app

10 months

Total reviews

1

Average rating

5.0