Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.7
feedback
4,144
chart
#184
All reviews
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Feb. 25, 2021
There's a lot going on. Which is good and bad! It seems like the app expect you to already know a lot before you get to use it. It's an uphill learning curve, which again, it's exciting and sort of overwhelming at the same time.
Feb. 25, 2021
I really like the function and the facility, it was very easy! Do you have any course about how we can increase our knowledge aobout this apps.
Feb. 24, 2021
I had the channel before but they've upgraded it and I love the new features. You're able to set up a sales channel that allows customers to purchase directly through Facebook, and they also provide you with tons of information to help get you started and even sharpen your marketing efforts.
Feb. 24, 2021
I used this app to help me sell my apparel on Facebook. It's now so easy for my Facebook followers to buy from my apparel brand Class & Polish. It's so easy and user friendly.
Feb. 24, 2021
As with Facebook, its technology continuously improves and makes it easier for professionals. The Facebook app is simple to use and straight to the point.
Feb. 24, 2021
Muy simple y sencillo de utilizar. La interfaz es amigable y los consejos son de mucha ayuda. La experiencia vendiendo en IG y Fb es aun mejor!
Feb. 23, 2021
Went through the process to 'Set up the new Facebook channel' multiple times. Each time it'd say 'You're all set!' and I'd be greeted with another 'Set up the new Facebook channel'. On about the 8th time, as I'm writing a 1 star review, and it finally connects. So frustrating.
Thanks for sharing your feedback! I'm glad to hear that the connection eventually worked. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Jake, Shopify Support
March 17, 2021
Nice and easy to use. Everything was straight forward and well worded and understood. Nice easy point and click options.
Feb. 23, 2021
To be honest I'm not really sure what I'm doing right now as FB shops linking to my Shopify store are new to me. It'd be good to see a little video that explains how all of this cross-posting works but I'll figure it out once the app's approved for me. *Edit* I see now that there's a video once I get beyond this review. :)
Feb. 23, 2021
i really like it, is a great complement for helping my store, everything is connected as i need it. totally worth it
Feb. 23, 2021
EASY TO USE AND FAST. I never used this app before but i found it very easy to introduce all the important information
Feb. 23, 2021
Seamless and easy, thank you guys! You'll have to connect all the info together correctly, so be sure to have it ready to go before you install it. And also, don't make the mistake I did, have your website / online store live BEFORE you request to be approved for Instagram shopping on the Instagram app! But it was solved quickly within minutes. HAHAHA
Feb. 22, 2021
Great to sell my products online and have more people to get to know my store, im still trying to figuere out how to get my products in the online catalog on instagram
Feb. 22, 2021
haven't used enough, but so far so good. review request is slightly premature. integrates products easily on Facebook and Instagram stores
Feb. 22, 2021
facebook commerce manager is fairly easy to use this as not been my first time setting this us it is difficult sometimes but this time when smooth for me thankfully
Feb. 22, 2021
I tried to connect Facebook sales channel with my Shopify store and it did not connect. There was a message error after completing the installation saying "There was a problem processing this action. Please refresh the page". After changing many emails during 2 weeks with Shopify support team and speaking with 5 team members, I received an email from Shopify saying that they can't solve this issue because it is from Facebook and they will close my ticket ID. I am disappointed by the support I received. The error appeared on Shopify platform, Shopify should help fixing errors on their platform.
Thanks for sharing your feedback! I can definitely understand and appreciate your frustration. Due to the nature of our app, there is a level of dependency and impact on both ends of the spectrum. However, there are cases where issues that stem from Facebook are reflected in our app, but but do not have a causal relation to the app. It seems our technical team has investigated and ruled this to be the case for your issue. We strongly recommend that you reach out to Facebook's Support team to get that issue resolved. Thank you for your patience and understanding. - Abdalla, Shopify Support
Feb. 20, 2021
it was okay. I wasn't sure how the uninstall thing worked. But I was able to get throught it okay. Thank for helping.
Feb. 20, 2021
THE APP WAS VERYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY EASY TO SET UP I LOVE IT THOUGHT IT WAS GOING TO BE ALOT HARDER
Feb. 20, 2021
Have not used the app as of yet. I hope that once I use the app it is easy to use. I am trying something new to boost my online sales and networking.
Thanks for sharing your feedback! I'm happy to hear that you're giving our app a chance. I'd be happy to assist you with the setup and share some additional resources to help you get started. I’ve sent out to an email to you to discuss this further. I look forward to your reply. - Abdalla, Shopify Support
Feb. 20, 2021
I used this app to promote my products. Looking forward to getting amazing results and more conversions.