All reviews

Rating Breakdown

  • 5
    56% (2,311 ratings)
  • 4
    12% (501 ratings)
  • 3
    7% (275 ratings)
  • 2
    4% (157 ratings)
  • 1
    22% (900 ratings)

Reviews with Text

  • 72% (3,004)
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5 / 5 Share

Jan. 19, 2021

I used this app to help me link my shopify store to Facebook. It was very user friendly and easy to use.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

great!! very quick and easy and follow step by step and clear terrible easy, very easy, but will see

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

Extremely easy to set-up. Literally finished complete setup in less than 15 minutes. And it syncs with my catalog!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

Really helps with streamlining customer engagement across all our social media channels and managing follow-ups between employees.

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 18, 2021

The facebook app was easy to install and set up. I've installed it before so not sure why my store disconnected but was quick to re set up.

Using app

Over 2 years

Total reviews

15

Average rating

4.9

5 / 5 Share

Jan. 18, 2021

It was easy to install and use, intuitive and straightforward. Looking forward to seeing the revenue stream that comes from it.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

I am used to instagram, but lately I love facebook especially running ads. Today I updated the new facebook channel and I am waiting to see if they will approve me. But overall I love both instagram and facebook

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2021

Great Facebook APP easy to install...................................................................

Using app

About 2 years

Total reviews

4

Average rating

5.0

4 / 5 Share

Jan. 16, 2021

Okay to use. Fairly easy to set up but a bit difficult to find the accept bottons - some at the top, some at the bottom. Needs consistency.

Using app

3 months

Total reviews

19

Average rating

4.9

5 / 5 Share

Jan. 15, 2021

So far so good! Brand new app, so I'm withholding my final judgement, but so far this has been so much easier to use than the Facebook website. Thank you!

Using app

6 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Jan. 14, 2021

Buenas aplicacion, ayudaaaaaa en todo lo que estamos necesitando para el negocio,........................

Using app

7 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Jan. 14, 2021

Quick and easy setup! Like how it's setup step by step. Look forward to viewing the analytics from this app.

Using app

7 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

Great integration b/we Shopify and Facebook. We are looking at better way to improve our customer shopping experience every day.

Using app

About 1 year

Total reviews

8

Average rating

4.5

5 / 5 Share

Jan. 14, 2021

Still working it all out...:) Am gradually gaining an understanding of the potential of all these option but slowly slowly!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

I use the app to help me place ad's on Facebook. It is very simple to use, easy to understand. I recommend this app.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

very nice but i not gonna write 100 words very nice but i not gonna write 100 words very nice but i not gonna write 100 words

Using app

4 minutes

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 13, 2021

Pretty straightforward, a little annoying that they're changing all the time so you have to redo everything, but I guess that's part of staying hip and cool.

Using app

7 months

Total reviews

5

Average rating

3.0

4 / 5 Share

Jan. 12, 2021

It's good but been a lot of changes lately that have made it tough. I wish there was clearer and more direct communication.

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 12, 2021

Finally! An easy to setup, fully working, Facebook connector tool. Very easy to setup, no matter if your are connecting to FBM or single accounts, both for Facebook Pages and Instagram accounts. I don´t use the marketing tool for creating ads directly on the plugin, but it's great that it generates audiences, so you can just use them quickly from your FBM account. Facebook Catalog tool works great.

Using app

2 months

Total reviews

2

Average rating

3.5

1 / 5 Share

Jan. 11, 2021

Commerce Account got disabled after switching to this new channel. After 3 months and following many service agents suggestions, there is still no solution or hear back from FB. We are not even allow to appeal the wrong decision. All they can say is "we are still investigating to get to the bottom of the issue. Rest assured that the whole team is doing its best to arrive with conclusive findings and resolution". And this is almost a month, I doubt they are doing anything.

Using app

5 months

Total reviews

2

Average rating

1.0

Developer Reply

Thank you for taking the time to leave a review. That definitely sounds like a very frustrating experience as you are still waiting for Facebook to come to a decision on your commerce account. When it comes to account eligibility Facebook has complete control over this aspect so you definitely have taken the proper steps by contacting them. I'd like to get in touch with you to see if there are any other resources I can provide to get you in contact with Facebook. I will be sending you an email soon. Look forward to hearing back. - Anna, Shopify Support