Facebook & Instagram
All reviews
Useless app... Having endless errors since installing it... And both Shopify and FB support team are not helpful at all. Have been trying to fix the tech issue for months and still no solution. No money will be spent this year on FB ads now.
Thank you for sharing your feedback. We work hard to ensure our merchants are getting the assistance they need to get the Facebook channel set up. I see you are experiencing some issues when installing the app. I'll be following up via email to discuss shortly. - Anna, Shopify Support
Great app so far I like it, much better than the old version of the Facebook channel. I really recommend to install it.
it was pretty smooth for all parts but there was 1 problem with ad account payment method which was a little frustrating to solve
The app was easy to navigate and I was able to connect shopify with facebook with no problems at all.
Quick and easy. It was not cumbersome to use. Visuals of where to navigate buttons are helpful. Videos too.
Learning in-process and seems easy to navigate through the steps of setting up shops. As a novice to building shops on Facebook and Instagram, the process has plenty of tutorials that need to be watched closely and every step of the way is proved before publishing. It's appreciated that each step is approved before hitting the next level of selling on social media
tem atendido o que necessitamos. tem atendido o que necessitamos. tem atendido o que necessitamos. tem atendido o que necessitamos.
App works fpr Facebook and Instaram integration. Long phase of confirmation, but presumably that has nothing to do with the app :)
Easy to use, instructions were simple. I like the overall experience of how the shop and Facebook will integrate and bring in more clients.
Helped me expand my customer reach. While not certain on its impact yet, best to send over a new review later on.
Una manera accesible de tener tus redes enlazadas a tu tienda y generar aspectos importantes de comunicación
Great app because it's really easy to use and set up. Also I look forward to reaching more customers through the app to help my store grow sales. Customers looking for good quality sports products here at Sports4Sure will provide you with just that.
I used this to ap to link to my website - very easy to set up. I would recommend using this to link both platforms.
still figuring out how to maximize this app.. will let u know later on. i hope this will help me build more audience thru this
Working perfectly! Para todos aquellos buscando un integración eficiente, esta APP lo tiene todo, intuitiva, facil y rápida, recomendada al 100%
If it worked amazing...Thanks...Only there is no notification that the charge or catalog was connected or transferred. But thank you Edward D McKeithen
Thank you for taking the time to leave a review and to share your experience. I'd love to hear more details regarding the notifications you weren't seeing to ensure you are getting the most out of the app. Your feedback is extremely valuable to help improve our apps, so I'll be following up via email shortly to see if you have any additional details to share. - Anna, Shopify Support
I just installed the newest version so I don't have too much experience with the app but I can tell you, if the algorithms are still the same I know I'm going to continue to have problems with my products being flagged for violations that are simply not true. For example, a band t-shirt with a demon on it was flagged for excessive nudity. Really?? How about you let me sell my products on your app and I'll let you know if it's any good. Until then, it's a pain to list anything for sale so we really don't use facebook much at all. If my customers didn't use facebook to send messages I would have deleted it all together. I really don't like it and I kinda hate that I HAVE to use FB.
Thank you for your review and sharing your feedback. When it comes to product approval this is something determined directly by Facebook that Shopify does not have a hand in. I would be happy to share resources on how to contact Facebook to appeal not approved products should you need it in the future. I will be in touch by email shortly to provide further details. - Anna, Shopify Support
There were no bugs linking my Facebook and Shopify accounts. That's impressive for Facebook as the platform is usually a linking disaster with no customer support available.
Worked well to set up Facebook and Instagram Shops. The process was simple and straightforward with not much learning curve.
I am computer illiterate and this app was very easy to work with. I am able to make campaigns easily
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