Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.7
feedback
4,140
chart
#184
All reviews
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Jan. 27, 2021
Works well for linking up facebook shop- can be a bit difficult if you have multiple business manager accounts
Jan. 27, 2021
Yup Goooooooooooooooooooooooooooooooooooooood Good good good good very good thanks yyyyyyyyyesssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
Jan. 27, 2021
Fairly easy to connect. Lots of confusion in terms of what and how when switching from the old channel, and . We spent A LOT of time trying to figure out why our collections would not get synced and how to fix it. Asked support for help. Set it up properly. And nobody told us it does not actually share the collections. Meaning having the option of making a collection available/unavailable on Facebook actually does nothing. Trying to fix this by recreating the collections as sets yourself in Facebook will only cause frustration, as the filters provided by Facebook are borderline useless. You can filter by price amount(*but not compared to the compare at price which would let you make a sales collection) , title, condition, and a few other variables hardly anyone uses.
I appreciate you sharing your feedback! That definitely sounds frustrating, and I can see that you've been through a lot. I’ve sent out to an email to you to discuss this further and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Jan. 27, 2021
Easy breezy connecting & reconnecting, finally something easy to do I am totally impressed. My shop is now active Yaay!
Jan. 26, 2021
i found the setup a bit tricky as i had a couple of pixels and found little info as to which one will be the right one to use , got there in the end
Thanks for sharing your feedback! I appreciate you working through the setup. I'd be interested to hear more about your first hand encounter with the app. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Jan. 26, 2021
Use it for my boutique!!! love it! customer service is awesome!! help channels are super helpful. havent had an issue with shopify other than my shop disconnecting a time or two
Jan. 26, 2021
It was okay. Kind of confusing having not use FB business suite before. I eventually figured it out but it took more than one attempt to wrap my head around it.
Thanks for sharing your feedback! I appreciate you powering through and setting up the app! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Jan. 26, 2021
Im using this to sell on fb and its pretty easy to connect and modify, very user frienddly andd useful tool
Jan. 25, 2021
Bis jetzt klingt das vielversprechend. Ich werde weiter daran arbeiten um noch mehr zu erreichen...
Jan. 25, 2021
The set up was easy. I have not use the app yet but I am Planning to use it to advertise directly from the apa.
Jan. 24, 2021
Super easy to setup, put it off for too long. Way easier than I thought. Have all your channels setup up beforehand, then linking them here is a breeze (Facebook Ads Manager, Instagram, Facebook Page, Facebook Pixel)
Jan. 24, 2021
was easy and i was expecting it to be a lot more difficult. the integration was smooth, the pop up took me to exactly were i needed to click.
Jan. 21, 2021
Ease of use and customization. Great opportunity for beginner business and all sales brand. I really recommended Shopify platform.
Jan. 21, 2021
I think FB app is great. It create alot of awareness for my business. Somehow I keep missing the alert from the messenger when people message me.
Jan. 21, 2021
I was reading that this app would allow me to sync all my shopify products to my facebook store and would speed up my process of being able to share my items between all the platforms(Instagram, Facebook, Whatsapp and Shopify). Great app.
Jan. 21, 2021
It was a little confusing, but it got me to where I needed to be with this sales channel. Hopefully it does not change again.
Thanks for sharing your feedback! I'm glad to hear that you were able to finish the setup. I wanted to share some useful resources with you! I’ve sent out to an email to you and hope to hear back from you. - Abdalla, Shopify Support
Jan. 21, 2021
Much better than the previous link, hopefully it stays connected. The old version would disconnect all the time. Very easy setup all within Shopify.
Jan. 20, 2021
Terrible now! Soon as I updated the app my account is no longer working. This is terrible. Facebook really needs to fix this bug or whatever is wrong. I never had a problem with my account before
Thanks for sharing your feedback! I can understand the frustration of not having your account function the way you need it to. I'd be more than happy to investigate this for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Jan. 20, 2021
it took a few tries the first few attempts were not successful but after two weeks the set up was flawless
Jan. 20, 2021
great - no problems finishing the setup of facebook shop for my shopify acount. please and happy with the help