Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.7
feedback
4,140
chart
#184
All reviews
Review RSS Feed
Feb. 1, 2021
I use this app to help me sell more products, but I can't advertise on Facebook, it is rejected. I hope this time it will be better.
Thanks for sharing your feedback! If you've been rejected from advertising by Facebook, then you'll need to submit a review with their team in order to address this. I’ve sent out to an email to discuss this further. I look forward to your reply. - Abdalla, Shopify Support
Jan. 31, 2021
Thank you for letting me sell my products online. I am sure I will be using it frequently to promote my business on Social Media.
Jan. 31, 2021
This is so awesome. This is so easy to use! Many thanks I will definitely be telling all of my friends to use it too!
Jan. 30, 2021
extremely easy. The app does all the work for you. Gives directions, follow them and the app performs all the work
Using app
4 months
Total reviews
10
Average rating
4.8
Jan. 30, 2021
At this stage it seems like an easy way to set up an Instagram store. I still have more learning to do though.
Jan. 29, 2021
The app was easy to set up, great idea and very easy to navigate, A must tool for any e-commerce owner. Highly recommend it.
March 14, 2021
I have a good expectatives with this excellent app in my store and growth the selling and grow the customer
Jan. 29, 2021
Selling on FB is a plus! Thank you for allowing this platform for us small business owners. xoxoxoxo
Jan. 29, 2021
With this app i can tag my products from instagram, a great channel to sell online and to keep in touch with buyers
Jan. 29, 2021
The Facebook channel is a very nice update. I'm still in start up process but so far so good. I feel I will continue to enjoy the process. The integration was a little difficult I could connect all of my fb pages but I finally got it resolved.
Jan. 29, 2021
After months of trying to connect I'm still unable to connect the new facebook channel. Tried everything that people recommend on the internet but nothing works. Facebook Shop and instagram connection worked perfect before. Some changes need to be made soon or I will switch to Lightspeed, like many others did with this issue. We are losing so much sales because of this issue. Also both the support from Shopify and Facebook are below standard, both pointing at each other and uncapable to find a solution. They even told me technical support will contact me, but haven't got any response for a week now
Thanks for sharing your feedback! I can definitely understand your frustration, given how long you've been working at this. I'd be happy to look into the status of your technical ticket. I’ve sent out to an email requesting some additional details. I look forward to speaking with you. - Abdalla, Shopify Support
Jan. 29, 2021
I had to turn off tracking in safari for one authentication at the end with Facebook. This was the only challenge I had. Otherwise, easy process.
Jan. 28, 2021
It is really useful and smooth, I like it because it easy to use and I do not have to be expert to use it.
Thank you for sharing your experience. Happy to see you found the app easy to use and set up. As you know merchant feedback is extremely important to us so I'd like to ensure you are getting the most out of our app features. I will be in touch with you via email soon to hear more of your thoughts! - Anna, Shopify Support.
Jan. 28, 2021
Works really well. Easy to use. The only issues i had were getting certain products approved and undersanding the rules
Jan. 28, 2021
When everything is in place and done correctly on both ends it is fairly straight forward however not much assistance or explanations when things don't connect etc.
Jan. 28, 2021
It was fairly simple and straightforward. They walk you though step by step. I hope it gets some sales and some exposure to a new base of potential customers.
Jan. 28, 2021
I used this app to connect Shopify with Facebook pixel and now im using Facebook shop for my ecommerce
Jan. 27, 2021
It was easy to connect the facebook app to my shopify store. So far I am not having trouble instagram being attached
Jan. 27, 2021
Very easy install process, now gotta see it live :) I've been wanting to share my work with all my facebook friends so it is really exiting to be able to now!
Jan. 29, 2021
Update: Support was very prompt in responding to a problem I had with this app and helped me resolve it. Five stars for genuine customer care! The app also makes it super easy to integrate Conversion API for more optimised ad results.
Thank you for leaving a review and sharing your recent experience. That definitely isn't the expected behaviour if the app was set up previously. I'd like to hear more about the issues you are currently facing so I can look into this for you. I'll be sending you an email shortly to discuss. - Anna, Shopify Support