Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.5
feedback
3,893
chart
#321
All reviews
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Nov. 26, 2020
Really easy to config, just a few clics and you're done. Facebook and shopify made a really good job
Nov. 26, 2020
Per ora si è installata senza problemi, ancora non l'ho usata quindi migliore e più amplia descrizione del mio approccio la potrò fare solo in un secondo momento. Grazie
Nov. 26, 2020
it helped me find ways to connect the shop with my analytics account to know what was happening. It took a while and some perseverance to get it set up though
Nov. 26, 2020
I had a lot of trouble connecting my page for some reason. Finally got it linked after a year...best of luck folks! Linking to my instagram page turned out to be troublesome
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Nov. 26, 2020
From my experience, the facebook integration was clunky from the beginning. It would work on some days, not others. Then not work at all. my products were incorrectly tagged as alcoholic and were not allowed on instagram. instagram tagged my yeast products as alcoholic because they are used to make alcohol. no way to fix it with facebook or instagram and shopify. i called numerous times to shopify, they said contact facebook. I just shut down my instagram/facebook page, and i will figure out another way to sell
Thanks for sharing your feedback! I'd like to look into this for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Nov. 25, 2020
confusing to switch over, still trying, but I think it will work out all right in the end. I just don't know what I'm doing.
Nov. 25, 2020
this app had made facebook disable my facebook account completely and now I don't know if I can get it back. I have submitted a a review request on FB but it says due to staff shortages they may not review my account
Thank you for taking the time to share your feedback and leave a review. When it comes to account eligibility Facebook has complete control over this aspect so it's great to hear you've gotten in touch with them. Merchant feedback is extremely valuable to help improve our apps, so I'll be following up via email shortly to see if you have any additional details to share. - Anna, Shopify Support
Nov. 24, 2020
This is my first time using application I hope it's all the new version is suppose to be and boost m
Nov. 24, 2020
the process was very thorough and easy and fixed the previous problems! Great work! I feel a huge weight lifted off my shoulders! Thank you!
Nov. 24, 2020
its very important because most of my Business audience on this platform and that very easy to work on facebook
Nov. 24, 2020
I use this app to bring visitors to my website. It is a good app to help generate ads for success...
Nov. 23, 2020
This app is very easy and straightforward to setup. This app is hassle free setting and connecting to my store though it took long to complete.
Nov. 21, 2020
so far no major issues identified... more feedback after more usage of the app possible... but generally it looks nice...
Nov. 21, 2020
I was going to replace the legacy interface to my Facebook shop but this created a new page, I have many existing followers but it would not connect to that page, If you start from scratch it would not be a problem. I also do not like that it appears to require sharing customer contact information, there should be a separate opt-in for customers, I don't want them bombarded by facebook.
Thank you for sharing your feedback! I'd like to hear more about the issues you were experiencing while trying to connect your Facebook page. I'd also like the opportunity to discuss the required permissions the app needs in order to function. I will be in touch via email soon. - Anna, Shopify Support
Nov. 21, 2020
Easy automatic set up, but there are so many pages to manage across facebook and instagram it can seem daunting
Nov. 21, 2020
first time installing it, It connected to Fb fast and easy as could be .thankfully easy. seems to have no issues so far.
Nov. 20, 2020
Connecting Facebook Marketing through Shopify has been difficult. It doesn't fully connect, so I work through Facebook directly as a workaround. But overall the Facebook channel is good.
Nov. 20, 2020
I used this app to set up my shop on Facebook & Instagram. I was surprised at how was easy it was to use.
Using app
About 1 month
Total reviews
2
Average rating
5.0
Nov. 19, 2020
Cool, very easy to use and understand. I hope it works and I make sales sales and more sales. Nothing negative
Nov. 19, 2020
It was very easy to use to set everything up. I'm very pleased. It breaks everything down for you so that you can understand the process and the "Ins-and-Outs" of all the settings.