Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.7
feedback
4,144
chart
#184
All reviews
Review RSS Feed
Dec. 21, 2020
The app is ok but its gets a little overwhelming to navigate. I wish Facebook could have two separate apps for personal and business page
Dec. 21, 2020
very easy to connect to shopify. Great job by the team........................................................................
Dec. 21, 2020
Clear and easy to use, thanks to step-by-step process. Good app dedicated to marketing and communication with customers.
Dec. 21, 2020
I use this app to help my business and make it more profitable, i hope to gain a lot of traffic to sell my products
Dec. 21, 2020
i'm excited to see how this will help my business to help me grow and succeed and reach more customers - hopefully increasing my emaill llist
Dec. 21, 2020
Easy to setup! The integration was quick and seamless. No skills or programming skills needed to complete it.
Dec. 21, 2020
It was easy to install. Don't know for sure if it is all right... and what i can do to optimize. But it felt easy to install.
Dec. 20, 2020
I use the app to sell merchandise, I am still in the process of learning the procedures but look forward to being an expert in the end. All merchants should utilize this app for their business.
Dec. 20, 2020
I used the app successfully. I wanted to link my website to facebook and it worked. I like the idea of selling via Facebook.
Dec. 20, 2020
VERY USEFUL THANK YOU SHOPIFYYYYYYYTYT ; ITS GOOD TO MIX FACEBOOK AND SHOPIFY . SAME CUSTOMER SAME GOAL
Dec. 19, 2020
Since switching over from the old facebook shops app to this one, my shop has now been removed and I have no reason why and have been trying for months to see what I am doing wrong. I emailed shopify support and they said it is facebook's fault. No one from facebook to contact though. I was running ads before and now cannot. Big thumbs down from me ... this is our business and random crap like this affects our income. Not happy to say the least.
Thanks for taking the time to share your feedback! I definitely understand how frustrating it is to not be able to connect your Facebook Shop with us after having already done so with our previous app. When it comes to account eligibility, this is something determined directly by Facebook so I would like to get in touch with you to share some resources on getting this resolved and how you can contact Facebook. I've sent out an email to learn more about what happened and provide you with the proper next steps. Looking forward to your reply. - Jamilah, Shopify Support
Dec. 19, 2020
I am still learning how to use it, hoping that i get to know the facebook channel much better. right now i need to keep learning i
Dec. 19, 2020
Much easier to connect than going through Facebook. Shopify really helps simplify the integration processes.
Dec. 19, 2020
Since I still have to learn so much about technicaI and marketing tools, I am glad about the support and the chance to learn.
Dec. 18, 2020
Not intuitive for new users. It took hours to understand what I was missing in order to activate my facebook shop.
Thanks for sharing your feedback! We have a great written guide that breaks down everything you need to know when setting up the Facebook channel. I'd be happy to share this with you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Dec. 18, 2020
I helped my business grow online. Made it so easy to sell our awesome products in all available channels.
Dec. 18, 2020
I use this app to help me sell products on my social media platforms. I’m looking forward to applying this to my shop.
Dec. 17, 2020
This app was very easy to set up and was super streamlined. Facebook's products are always superb and phenomenal to use!
Dec. 16, 2020
I haven't had the best luck learning how to integrate the Facebook Channel successfully. Hoping to give it another try so I could change my rating.
Thanks so much for taking the time to share your experience! I'd like to hear more about the errors you are currently facing so I can help you get set up on our app. I will be sending you an email shortly to get in touch. - Anna, Shopify Support
Dec. 15, 2020
pretty easy to use, took a little bit to figure it out but once it's set up its great and works just fine