Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.7
feedback
4,144
chart
#184
All reviews
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Dec. 15, 2020
It is easy to use and I like the way it works seemlessly with Facebook and other apps. It is amazing how easy it is to use.
Dec. 14, 2020
Walked me through easily. Now I'm trying to submit the review, but it seems to be stuck. Oh, it wants a minimum of 100 characters. I wonder if we are there yet.
Dec. 14, 2020
Everything went smoothly, thank you for this ease of user experience. I look forward to working with Facebook now and into the future.
Dec. 14, 2020
Super easy setup within shopify! Pending review of Instagram, but will help us sell more and reach new customers.
Dec. 14, 2020
Quick and easy to add my entire store to Facebook! I'd recommend to any shop holder for a fast way to add your catalog and tag products.
Dec. 14, 2020
Please launch Instagram Shop for Pakistan soon. I love the Facebook Shop Thoroughly. Just want Instagram shop now.
Dec. 13, 2020
Since I updated the old version literally NOTHING is working anymore, or at least I am not understanding how to everything is working. Not that I ever used Fb too much. Everything is messy, I never liked it for my business and decided to never use it. I just use Fb in order to have access to my business account on Instagram and their product tagging. Anyway, I had to update the old Fb Shop app with the new one, and since then the Shopify Product Catalog is not updating the new items I am uploading on my website. And what is even weirder is that the bulk editor in the Fb app of Shopify shows instead all the new products I am currently uploading. It's been 4 days now. I went through every forum on the internet about the topic, and sorted out nothing. Frustrating to say the least. I cannot post any of the new products on Instagram cause there's no way of tagging them. I honestly cannot believe they still don't have a customer service dedicated to business accounts at Facebook and they just let us go browsing the internet hoping to find something to sort everything out.
Thanks for sharing your feedback! That definitely sounds frustrating! On that note, I'd love to help as much as I can from our end. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Dec. 12, 2020
It took me some time to finally figure it out and accurately install and enable it (a couple of weeks), but BY THE GRACE OF GOD I did get it eventually and it feels so great!
Dec. 12, 2020
Still learning and its easy but getting there. Just learning as much as I can sometime I get stuck but I use the search. Kind still learning like I said. Enjoy the simplicity of it.
Dec. 12, 2020
Instagram works :/ facebook doesn't and I cant find a solution to my problem anywhere - it says my page hasn't been approved due to their criteria however I have gone over that a million times and trying to request a review however there is nowhere to request this review it isn't showing any products all of the links say that all is ok I have verified EVERYTHING I have emailed for help I have spent HOURS on this - HELP!!
Thanks for sharing your feedback! That definitely sounds frustrating. I'd be happy to help point you in the right direction to get that review started. I’ve sent out to an email to you and hope to back from you soon. - Abdalla, Shopify Support
Feb. 7, 2021
It was a little confusing when it came to the different accounts needed to set up the channel. The ad (Instagram) account is one of the examples.
Dec. 11, 2020
Easy to set up once you have your product in your Shopify store. If you want to "customize" your FB/Instragam Shop, that takes time and you have to do that yourself (create collections and customize your FB Shop), otherwise, as long as you have the sales channel checked in your listing, it auto-populates. The only pain for a time was getting it to connect for Facebook Marketing (connecting the ad account)
Dec. 11, 2020
Esta aplicación esta creada de una forma intuitiva para los usuarios nuevos y muy completa para los avanzados
Dec. 11, 2020
I love using facebook and shopify. they are super easy to use and compliment one another. I appreciate all the hard work.
Dec. 11, 2020
I have enjoyed the set up of our account with Facebook/Instagram. It has been very straight forward! Cheers to a better business : )
Dec. 11, 2020
I used this app to set up my shop on Facebook I used this app to set up my shop on Facebook I used this app to set up my shop on Facebook
Dec. 11, 2020
Top Tool and Support. Really easy and common guideline to setup a professional business website. Thanks
Dec. 11, 2020
good and easy to use. No bugs. Recommend if you want to do ads on Facebook and Instagram. Because it can automatically syn your products to your pages.
Dec. 11, 2020
In the Shopify details say everything is fine and then in the general page says the facebook shop and marketing are not connected.
Thanks for sharing your feedback! That message is referring to the old Facebook Shop and Instagram channels, which are now delisted and inactive. I’ve sent out to an email to you to discuss this further. - Abdalla, Shopify Support