Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.7
feedback
4,143
chart
#193
All reviews
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Dec. 2, 2020
i hope it goes well. I tried to integrate FB and shopify before and it all of a sudden was "no longer supported." i sure hope that this time goes better
Dec. 2, 2020
Was easy to setup and I know continent and easy to reach more potential customers who will help increase your sales
Dec. 2, 2020
I used the app to help with online sales, happy with it . Hopefully the service will Stay the same as before
Dec. 2, 2020
This is a very nice app to follow instructions. Great app Easy to configure into shopify store. Highly recommended app for use in any store. Thank you
Dec. 2, 2020
just getting started but looks good. Wil give a further review shortly but so far it is very easy to install as is most things with shopify and Facebook
Dec. 2, 2020
After a little hassle with multiple accounts and cookies everything worked out fine. Excellent and easy to navigate extension *like* Ich hatte ein bisschen Mühe mit mehreren parallelen Accounts und den Cookies dazu, aber nach ein wenig probieren klappt alles. Ausgezeichnet und einfach zu navigierende Erweiterung *like*
Dec. 1, 2020
I like the new features and how well it is organized. Everything is working well and it was a smooth transition from the old to the new channel.
Dec. 1, 2020
I used app to sell online , using promo budgets offered is not straight forward and can be improved
Dec. 1, 2020
This app helped us to reach a much larger market of customers and has really helped us grow our business.
Dec. 1, 2020
worked well. very easy to follow. now we will see if it actually works! looking forward to selling in facebook.
Nov. 30, 2020
It can get confusing but, ends up making sense if you take your time each step of the way. Even if it seems like some connections become lost... Just reconnect and follow the steps patiently. Making sure of the connections between your Facebook account(s) and the correct Instagram account(s) before connecting to your 'shop' will make the process easier. Thats my ameteur explanation of my journey so far.
Nov. 30, 2020
The setting up is easy and user friendly. It is definitely good that i could link my Shopify to IG and FB. I love it.
Nov. 30, 2020
Facebook is becoming an important tool for our shop as our online shop is growing. Grace & Green is offering the best organic matcha in Japan. We will expand our business to offer the authentic Matcha green tea!
Nov. 30, 2020
I have to really wonder what genius decided to roll this out during the busiest shopping time of the year. My facebook worked just find and now I'm forced to load yet another app to weigh down my store and it doesn't work. When contacting shopify support the support people have the audacity to tell me they provide limited support. IT"S your app. If you don't provide support, who does? It's really outrageous. If I could give this app a zero I would.
Thanks for sharing your feedback! It sounds like you've been through a lot, and I definitely understand your frustration. The Facebook Channel update went live in August and I'd love to assist you with the required setup on our end. I’ve sent out to an email to you and hope to hear back from you soon. - Abdalla, Shopify Support
Nov. 30, 2020
I used the app and its just perfect Helped in adds and its very brilliant The algorithm is exceptionally perfect and the adds are very efficient Thanks
Nov. 30, 2020
Reconnected our Shopify store with Facebook and Instagram. The process was fairly easy to work through.
Nov. 30, 2020
If I could zero stars I would! I have reached out to Facebook and Shopify numerous times over the past month due to not being able to publish my Facebook page. I have sent tons of screen shots of the errors that they have asked for and they all seem to not know what is going on with my page. Facebook is keeping me from selling my boutique clothing due to horrible customer service! It's hard to believe that no other business owners have had this same problem.
Thanks for sharing your feedback! It sounds like you've been through a lot, and I'd love to help you work through this. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Nov. 30, 2020
Not bad. I didn't expect to finish it in less than 10 minutes! Of course, I have no idea whether I did it right yet or not... we shall see.
Jan. 20, 2021
I found it very useful and informative. I will recommend it to other business owners to use for their storefronts.
Nov. 29, 2020
It was fairly easy I didn't like that I had to delete a commerce account and create a new one. Overall pretty straightforward.