Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.7
feedback
4,143
chart
#193
All reviews
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Nov. 27, 2020
とても簡単にセットアップできました。以前の設定がそのまま引き継がれていましたので、数回クリックするだけで接続できました。突然「Facebook Shopとのリンクが切れました」とメールが届いたので驚きましたが、この程度の操作で再開できるのであれば問題ないと思います。
Nov. 27, 2020
easy to follow through on the setup procedure. Had no trouble following it. Was surprised though that I did have to change my setup all of the sudden with no prior warning or full explanation of what it was about
Nov. 27, 2020
It works fine and it's easy to keep track of the links between Shopify and the Facebook services, it helps us a lot
Nov. 27, 2020
Very fast integration! Very smooth and efficient. WOW! I was able to get the new integration up in running in just a few (VERY QUICK) steps!
Nov. 27, 2020
I love this app because it makes it easier for me to connect with my customers and be able to sell from not just my website but also from the Facebook platform.
Nov. 27, 2020
I haven't used the new version yet, just installed. So, I will be withholding judgement until I have tried it out.
Nov. 27, 2020
Easy to setup on my store and we'll see how it performs. Interested to see if It generates more sells.
Nov. 27, 2020
when i got my head around what to do it was fairly simple. Now the work begins. I am old so maybe thats the reason for the time taken
Nov. 26, 2020
Really easy to config, just a few clics and you're done. Facebook and shopify made a really good job
Nov. 26, 2020
Per ora si è installata senza problemi, ancora non l'ho usata quindi migliore e più amplia descrizione del mio approccio la potrò fare solo in un secondo momento. Grazie
Nov. 26, 2020
it helped me find ways to connect the shop with my analytics account to know what was happening. It took a while and some perseverance to get it set up though
Nov. 26, 2020
I had a lot of trouble connecting my page for some reason. Finally got it linked after a year...best of luck folks! Linking to my instagram page turned out to be troublesome
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Nov. 26, 2020
From my experience, the facebook integration was clunky from the beginning. It would work on some days, not others. Then not work at all. my products were incorrectly tagged as alcoholic and were not allowed on instagram. instagram tagged my yeast products as alcoholic because they are used to make alcohol. no way to fix it with facebook or instagram and shopify. i called numerous times to shopify, they said contact facebook. I just shut down my instagram/facebook page, and i will figure out another way to sell
Thanks for sharing your feedback! I'd like to look into this for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Nov. 25, 2020
confusing to switch over, still trying, but I think it will work out all right in the end. I just don't know what I'm doing.
Nov. 25, 2020
this app had made facebook disable my facebook account completely and now I don't know if I can get it back. I have submitted a a review request on FB but it says due to staff shortages they may not review my account
Thank you for taking the time to share your feedback and leave a review. When it comes to account eligibility Facebook has complete control over this aspect so it's great to hear you've gotten in touch with them. Merchant feedback is extremely valuable to help improve our apps, so I'll be following up via email shortly to see if you have any additional details to share. - Anna, Shopify Support
Nov. 24, 2020
the process was very thorough and easy and fixed the previous problems! Great work! I feel a huge weight lifted off my shoulders! Thank you!
Nov. 24, 2020
its very important because most of my Business audience on this platform and that very easy to work on facebook
Nov. 24, 2020
I use this app to bring visitors to my website. It is a good app to help generate ads for success...
Nov. 23, 2020
This app is very easy and straightforward to setup. This app is hassle free setting and connecting to my store though it took long to complete.
Nov. 22, 2020
takes a little time getting through the clicks... for beginners like me I wasn't sure I was doing everything correctly. maybe adding a description or automated pop up explains things as you move along the process of connecting instagram/facebook and Shopify stores would help.