Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.7
feedback
4,143
chart
#193
All reviews
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Nov. 16, 2020
Good, but not that easy to set up. Specially if you are working with an external advertiser, for example an ad agency.
Nov. 16, 2020
I don t know how is going to take to get the approval. Would be great to know somewhere the times for approval. Thank you
Nov. 16, 2020
it was a little challenging because it didnt immediately connect with my business accounts so i have to disconnect everything and start over.
Thank you for sharing your feedback. We work hard to ensure our merchants are getting the assistance they need to get the Facebook channel set up. I'll be following up via email to look into any issues you are currently facing to ensure you are getting the most out of the app. - Anna, Shopify Support
Nov. 16, 2020
Had the old Shopify to Facebook catalogue all setup, now I can't select the correct catalogue as it says I don't have permission.
Thank you for leaving a review and sharing your experience. I'd like to hear more about any issues you are currently facing to ensure you are getting the most out of the app, so I'll be sending you an email shortly to discuss. - Anna, Shopify Support
Nov. 15, 2020
i used this application and i met my goals. it was easy configure the interface, in minutes i saw the changes
Nov. 15, 2020
Facebook channel is very usefull for shopify and the instagram shop. I dont think that this message is going to be readen...
Nov. 14, 2020
I used this app to promote my online store, a little complicate to use, not clear when it will start working
Nov. 14, 2020
There was an inexplicable problem where my main Insta account would not appear. Then it did. The whole set-up took hours
Thanks for sharing your feedback! I'd be more than happy to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Nov. 14, 2020
This is the setup process and a little early to say but it's been good so far. It's actually a little surprising I am being forced to write this many characters!
Nov. 14, 2020
App can not connect to my FB page. Submitted 2nd support request after receiving no response to initial support request submitted 3 days ago
Thanks for sharing your feedback! I definitely understand how connection issues can be frustrating, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Nov. 13, 2020
so far so good- Working on behalf the client, it was fairly clear and did not need as much troubleshooting as the Square site store. Still need to see results so far
Nov. 13, 2020
Easy to connect and product placing from shopify to facebook. The response and analysis could be improved by implentation of the shopify dashboard.
Nov. 13, 2020
I am using this app to promote my business and it has been good so far. It is a great way to get people to know your product or brand.
Nov. 13, 2020
It's working absolutely flawless with all pixel events getting connected & triggered correctly along with all product getting uploading on commerce manager & merchant centre.
Nov. 13, 2020
Lätt att konfigurera, bara att följa anvisningarna. Startade kopplingen till Shopify så får återkomma med säljresultaten lite senare
Nov. 13, 2020
Easy to install, increases trafic in my shop, I recommend it, social media is powerfull nowadays. Thank you!
Nov. 13, 2020
I will need this Facebook channel to help share my products with the world. It seems easy to install and use so far.
Nov. 13, 2020
Best app ever Since 2017 we doing marketing FB but still our account not eligible for instagram shop
Nov. 12, 2020
Would like a more robust bulk editor. Would like to see images change when users look at variants. Mailing setup can be cumbersome.